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Construction & Manufacturing

SPF Screens & Awnings

68 reviews

4.868 reviews
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About SPF Screens & Awnings

Data updated
Website
sunprotection.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
68 reviews
Replies to negative
100% (2/2)
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Is SPF Screens & Awnings legit?

SPF Screens & Awnings (sunprotection.com) has a 4.8 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

S
Steven · 3 reviews · Verified · Experienced 2026-06-30 ·

Very prompt arrival at my home

Very prompt arrival at my home. Very fast, helpful with the overview of the screens, very flexible with installation and very good at cleaning up after themselves

Reply from SPF Screens & Awnings2026-07-01

Thank you so much for the wonderful review! We're glad you were happy with our prompt service, installation, and cleanup. We truly appreciate your support and hope you enjoy your new screens!

J
Jean C. · 1 review · Verified · Experienced 2026-06-12 ·

The entire process from product…

The entire process from product introduction to installation was completed timely and professionally. We absolutely love our outdoor space! We are able to enjoy it during the hot days of summer comfortably without having air conditioning.

Reply from SPF Screens & Awnings2026-06-29

Thank you so much for your wonderful review! We're thrilled to hear the entire process was timely and professional. Even more importantly, we're so glad you're loving your new outdoor space and can enjoy it comfortably throughout the summer. Thank you for trusting SPF Screens & Awnings with your project, and enjoy your outdoor oasis!

S
Susan Eastwood · 1 review · Verified · Experienced 2026-06-25 ·

Service

Service, quality & professional!!

Reply from SPF Screens & Awnings2026-06-29

Susan, thank you for taking the time to write us such a positive review. Thank you for choosing SPF Screens & Awnings!

R
Richard Zdanowski · 2 reviews · Experienced 2026-06-27 ·

Rough Customer Service Experience

Called the company to schedule a consultation for a large residential lanai awning project. Scheduled for today between 8:00 AM and 10:00 AM. Received an e mail and multiple texts confirming the appointment date and time. My wife and I took time away from our business and sales person was simply a “no show” No e mail or multiple texts advising us there was a problem with our appointment today. I contacted their sales number and was told the salesperson was not returning their own calls. Sales agent said we will offer you an exclusive $250 discount, the same discount in their advertisement in their add in “The Home Mag Tampa east, issue 7, 2026. Understandably that things come up, but such an easy solve to pro actively contact the customer. Not a great day off for us and a lost sale for SPF Screens & Awnings.

Reply from SPF Screens & Awnings2026-06-29

Thank you for taking the time to share your experience. We sincerely apologize that we missed your scheduled consultation and, more importantly, that no one contacted you to let you know there was an issue. We understand that you and your wife took valuable time away from your business, and we recognize how frustrating and disappointing that must have been. This is not the level of communication or service we strive to provide. While unexpected situations can arise, you are absolutely right that a simple phone call or message should have been made to keep you informed. We are reviewing what happened internally to ensure this does not happen again. We appreciate your honest feedback, as it helps us improve. If you're willing to give us another opportunity, we'd welcome the chance to make this right. A member of our management team is reaching out to your directly on this matter.

R
Ryan Beckman · 1 review · Verified · Experienced 2026-06-24 ·

All phases were great!

Reply from SPF Screens & Awnings2026-06-26

Thank you for sharing your feedback, Ryan! We appreciate you taking the time to give us a review.

M
Mike · 2 reviews · Verified · Experienced 2026-06-18 ·

Sales and installation was very…

Sales and installation was very good….Only issue was that SPF had incorrect address (previous install address).

Reply from SPF Screens & Awnings2026-06-26

Thank you for the 5-star review! We're so glad to hear you had a great experience with both our sales team and installation crew. We also appreciate you pointing out the issue with the incorrect address on file. We apologize for the mix-up and will use your feedback to help improve our processes moving forward. Thank you for choosing SPF.

E
Ellen Hamel · 2 reviews · Verified · Experienced 2026-06-16 ·

Excellent all around service

He timely of your representative with the home visit and pricing. The installation schedule to my availability and the excellent installation and cleanup of debris.

Reply from SPF Screens & Awnings2026-06-24

Thank you for your kind review, Ellen, we really appreciate your feedback! Thank you for choosing SPF Screens & Awnings.

J
Joann Vilardi · 1 review · Verified · Experienced 2026-06-19 ·

On time very neat, and polite

Very polite, answered all our questions.

Reply from SPF Screens & Awnings2026-06-22

Thank you, Joann, for taking the time to give us a great review. Thank you for choosing SPF!

A
Anne Middleton · 1 review · Verified · Experienced 2026-06-13 ·

From sales visit to install everything…

From sales visit to install everything was super. Excellent communication. Price is higher but happy with the entire process and the quality of the product!

Reply from SPF Screens & Awnings2026-06-22

Thank you for your kind words! We're thrilled to hear that you had a great experience from the initial sales visit through installation. We appreciate your recognition of our team's communication, craftsmanship, and product quality. Thank you for trusting us with your project!

A
Alvin Chatmon · 3 reviews · Verified · Experienced 2026-06-19 ·

Jesus and the other two guys were very knowledgeable of the work they performed

Jesus and the other two guys were very professional and kn

Reply from SPF Screens & Awnings2026-06-22

Thank you, Alvin, for the kind words! We are glad you had a pleasant experience with SPF.

C
Chet Mehta · 11 reviews · Experienced 2026-06-18 ·

VERY UNPROFESSIONAL COMPANY

VERY UNPROFESSIONAL COMPANY. I had a confirmed appointmetn on 6/18/26 from 10am to 12pm. I arranged my schedule to accommodate this windows. No one showed up and thus, my time was completely wasted. In an industry where there are so many competitor companies, this company runs terribly. Don't waste your time and just pick another company.

Reply from SPF Screens & Awnings2026-06-22

Thank you for your feedback. We sincerely apologize for the missed appointment and understand how frustrating it is to set aside time and have no one arrive. This is not the level of service we strive to provide. We'd appreciate the opportunity to look into what happened and make things right.

M
M. Talley · 3 reviews · Verified · Experienced 2026-06-05 ·

The quality of the screens material…

The quality of the screens material that we picked out & the shed it gives our backyard patio. & privacy

Reply from SPF Screens & Awnings2026-06-18

Thank you for your review! We're thrilled to hear you're enjoying the quality of your screens, along with the added shade and privacy they provide for your backyard patio. Enjoy your outdoor space!

J
John Whyte · 1 review · Verified · Experienced 2026-06-07 ·

FIRST CLASS

Excellent installation team Great product Easy sales and order process FIRST CLASS

Reply from SPF Screens & Awnings2026-06-16

Thank you so much for the kind review, John! We are so glad you had a great process with our team. Thank you for choosing SPF!

P
Pretty Jones · 2 reviews · Experienced 2026-05-22 ·

The staff who visited to see the place…

The staff who visited to see the place was incredible. the price quote for that small area is astonishing and not a fair price. I might search for other vendors. but the professionalism of the staff is exceptional.

Reply from SPF Screens & Awnings2026-06-12

Thank you for your kind words about our team, and we're thrilled to hear they provided exceptional service. We understand your concerns about pricing and appreciate your honest feedback. If you'd like to discuss the quote further, we're happy to help.

L
Lonsdale Folkes · 1 review · Verified · Experienced 2026-06-06 ·

Great experience from start to finish!

Reply from SPF Screens & Awnings2026-06-10

This is great to hear, Lonsdale, thank you for sharing your positive experience with us!

B
Bruce Mack · 3 reviews · Verified · Experienced 2026-05-30 ·

Very Please!

SPF Screens & Awnings delivered exceptional service from start to finish. Their team was knowledgeable, punctual, and clearly committed to quality. The installation was seamless, the craftsmanship was excellent, and the final product has already made a noticeable difference in comfort and curb appeal. I highly recommend them to anyone looking for reliable, high‑quality awnings.

Reply from SPF Screens & Awnings2026-06-08

Thank you for your wonderful review and recommendation! We're thrilled to hear that our team's professionalism, craftsmanship, and attention to detail made such a positive impact on your home's comfort and curb appeal.

S
Susan · 3 reviews · Verified · Experienced 2026-05-30 ·

SPF were professional

SPF were professional, knowledgeable, and their products were exactly what we needed!! Their team did a great job putting up the motorized blinds, cleaned up after themselves and showed us how to operate them! Would definitely recommend them to others!!

Reply from SPF Screens & Awnings2026-06-08

Thank you for your kind words and recommendation! We're so glad you're happy with your new motorized blinds, and we appreciate the opportunity to provide a professional installation and help you get the most out of your new shade solution.

J
Juan Gomez · 1 review · Verified · Experienced 2026-06-04 ·

Product is great

Product is great, installation was a problem

Reply from SPF Screens & Awnings2026-06-05

Hi Juan, we are very sorry to hear the installation was a problem. We will, and are doing, anything to make this right. Thank you for your feedback.

K
Kathryn Wise · 2 reviews · Verified · Experienced 2026-05-28 ·

Very happy with sales

Very happy with sales, installation and final results! It’s beautiful! We are enjoying sitting outside all hours!

Reply from SPF Screens & Awnings2026-06-05

Thank you so much for your kind words! We're thrilled to hear that you're happy with the sales process, installation, and final result. Thank you for trusting us with your project, and we hope you continue making wonderful memories outside for years to come!

B
Barbara · 2 reviews · Verified · Experienced 2026-06-02 ·

I filled out the questions sent to us…

I filled out the questions sent to us in an email! Everything was excellent!!!!

Reply from SPF Screens & Awnings2026-06-03

Thank you very much, Barbara, for sharing your positive feedback with us. Thank you for choosing SPF!