Searched for the best price and this…
Searched for the best price and this place has it.
About Super Arbor
Data updated- Website
- superarbor.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/40)
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Is Super Arbor legit?
Super Arbor (superarbor.com) has a 3.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 36% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
miracle
We have looked and shopped many hours and finally found the item we need our patio was partially destroyed by the 5 inch snow storm this year. It made me cry and am so grateful you were there Thanks again Leta Norfleet
Super easy web site to navigate
Super easy web site to navigate! Great selection of products and very reasonable pricing. Highly recommended site. This was a first time order but it won’t be my last. Will definitely be ordering from Arbor again!
Ultimately
Ultimately, Super Arbor performed WAY above expectations, where I had inadvertently placed my orders without a thorough review of other customer experiences. I came close to canceling my orders twice but I trusted the process. Processing and delivery took a LONG time but it was nearly EXACTLY as they specify in their terms.
Simple
Simple, straight forward, had what I needed and can ship to me.
Unable to speak with a live person
Unable to speak with a live person. They cannot tell you if they have the product in stock. You have to wait up to 2 weeks after ordering to find out. The one star represents the point that they do not charge your account till they ship the product.
I don’t like AI handling customer…
I don’t like AI handling customer service especially when response time is slow.
Don’t buy from super arbor
They took my order 4/11 and provided me an order number and did nothing. For now I have not been charged as of 4/30. It is impossible to get a hold of them either by calling or email calls are answered by an AI bot that is not helpful.
It was easy to order what I needed
It was easy to order what I needed. The item I ordered was not available elsewhere.
A perfect fit... a bathroom…
We had ordered a sink for a bathroom remodel and it was too deep to fit. And your product bailed us out with its similar design. It will fit beautifully. Thank you
This was an easy process
This was an easy process, and they show they had my item in stock, and I love the option for payment after the order is fulfilled!!
Fair prices compared to Home Depot
Placing an order was fast and simple…
Placing an order was fast and simple and the extra discounts and free shipping was really nice.
I haven't even rec'd the tiles yet but…
I haven't even rec'd the tiles yet but the price was unbeatable. I've looked for so long for these to do a small project. But at this amazing price, I can do a whole room. When I start tiling, I'll send another review. Thank you.
Found exactly what I was looking for
Found exactly what I was looking for. Process was very easy and convenient
AI Scam
From my experience this whole company is a scam, from an AI generated website to AI customer support agents, there's not a live person anywhere. I ordered a box of flooring, the order email sent to junk folder. I've had issues before with other sort of questionable sites so I took a screen shot of the order number, and that order number did not match the one I received by email. When calling in, the AI won't even see that order number as valid, had to use the confirmation one. There is effectively no way to talk to anyone who can do anything. It's been over a month since I ordered with no email, delivery date, shipping info, or ability to communicate, so I've requested an order cancel, again, just hoping that actually happens. I couldn't remember what source I used for payment and I couldn't find the charge on the ones I checked. Maybe they don't charge till the product is actually available to ship? Please stay away, deal with a company that has people involved.
Great products
Great products, easy checkout. outstanding company!
Pricing is good
Pricing is good. Waiting to see what the quality and service are like.
Still waiting to hear from this…
Still waiting to hear from this company. Emailed 3 times and no reply. Called several times and can only talk to a robot. Paid march 28th and no product as of April 19. Guess I’ll call the BBB.
The website was user friendly
The website was user friendly, and the terms were explained very thorough.