SuperMoss (supermoss.com) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 43% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
I have ordered numerous products from them through the years… They have always had exceptional customer service, and everything they do is of such high-quality!
Thank you so much for this wonderful review, Karen! Your years of support have truly been appreciated! It's wonderful to hear that you enjoy our products!
I have ordered multiple times from this company! Always a great product, quick shipping, and very efficient transaction overall. Highly recommended!
Thank you so much for your continued support of our company and products! We also truly appreciate your kind words and sentiment! Thanks again!
perfect product. great customer service. we are thrilled with everything.
We're so glad that you're enjoying our products, Annette! Your support and kind words are truly appreciated! Thank you!
Thank you so much for the kind sentiment and your continued support! We truly appreciate it!
1st time ordering a super product that lives to the brand Thanks!
You are very welcome! Happy to hear that you're enjoying our products! Thank you so much for the support and kind review!
Thank you for taking the time to leave this nice sentiment! Enjoy your order!
First time buyer. Received products in a timely manner. Great Quality! We had a small issue that was taken care of very quickly and efficiently. I was contacted by phone and email(not common these days, but appreciated.) Customer service is impeccable.
Thank you so much for leaving such a wonderful review! We truly appreciate your support!
Haven't tried any yet. Service was great. All I got for now y'all
Thank you so much for the positive review! We truly appreciate the support!
So easy to order way too much, great designs, superior quick service and the product is outstanding. This site is creative and everyone I have gifted to, loves how original the items are. I can't think of a single reason to not buy from them!
Thank you so much for the wonderful review! So happy to hear that you and those you have gifted enjoy our products! Thank you for the support!
Fast shipping. Easy to plant
Great to hear! Enjoy the product and thank you for the positive review!
I couldn’t believe the “quality” of the moss It was beautiful great color very clean. I used to buy bales of moss in California They no longer sell bales here because of some regulatory issues, ridiculous. I’m Glad I found you on the Internet I like to make planted-baskets and your moss made a phenomenal one. I recommended a yes!! to anyone to purchase.👍
Thank you for the great review! We're happy to hear that you enjoyed the quality and color of the product. We truly appreciate the support!
Products arrived damaged and was not a green color (seemed more faded and brownish in some parts). Also the plastic bag lining the pots was ripped. Tempted to buy two more because they seemed so cool but don't wanna waste my money. Would recommend searching elsewhere.
I am very sorry for the condition that your product arrived in. It is a goal of SuperMoss to provide customers with excellent products and customer service. I'll reach out to you via email to see how we can make this right for you.
The process of ordering is easy and convenient and I'm very satisfied with the product.
Thank you for your support and kind words! We happy to hear that you enjoy our product.
Great customer service. Products always in stock and delivered quickly. Quality products and packaging.
Thank you so much for your wonderful review! We truly appreciate your kind sentiments and continued support.
Shipped fast, moss was so green and pretty! Even prettier than the ones i saw in store at tractor supply. Would definitely buy here agan!
Thank you so much, Hannah, for your kind words and support! We truly appreciate your business!
Good morning, Robert, UPS shows that your order was delivered Monday, June 2. I will send the photo proof to your email address.
I thought I ordered a size 14” cone shaped basket. I received the confirmation that I ordered a 12” basket. I sent an email and they responded fairly quickly to let me know it didn’t come in a size 14. As it turns out, the baskets look great and I will be ordering 2 more of them.
Terrific! Thank you for confirming receipt of your baskets. I'm so glad to hear that you're enjoying them. Also, thank you for your continued support. We truly appreciate it!
This was my first order with SuperMoss. It will not be my last. My order came on time but the box was quite battered. Upon opening I found my cone hanging basket, smashed into an oval shape. I was not able to bend it back to its original shape. I contacted SuperMoss and they said they would ship out a replacement after seeing the photos I sent in the email. That afternoon, my husband saw the bent one, he reshaped it and it looked pretty darn good. I contacted SuperMoss, told them I didn’t need a replacement, all was good. The next workday, they sent me a message stating that the replacement was already on its way, and to keep it as a gift for my troubles. That is what I call excellent customer service. I will be placing orders with them in the future. Angela Kamely
Thank you very much for your kind review! We truly appreciate your patronage and support!
The moss purse filled with flowers looks great on my house
Thank you so much for sharing! It's great to hear that you are enjoying our product!
We're so happy that we're able to provide you with exactly what you needed. Enjoy!
60 reviews matching