I don’t have to worry about taxes or…
I don’t have to worry about taxes or statements at all since everything is taken care of automatically. Aaron is always quick to respond and very thorough in explaining things, which I really appreciate.
SurePayroll (surepayroll.com) has a 3.8 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 27% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I don’t have to worry about taxes or statements at all since everything is taken care of automatically. Aaron is always quick to respond and very thorough in explaining things, which I really appreciate.
The sales reps oversell, but the service team saves their asses! Don’t bother with the person that onboards you, just confirm everything with the customer service team and everything will be alright!
Darrell Davis helped me today and I couldn't have asked for a better customer service individual! Darrell explained the process, which I did not understand prior to this call. He was patient, clear with step by step instructions, and stayed with me to ensure we accomplished the task I needed.... which was to add deductions for an employee. He made the experience easy and relieved my stress!!
This is my second time using this company. The first time around we had some mishaps because the CFO opted to change over to another service provider and year end docs were not provided by Surepay. Now at a different company, I have enrolled the service and all has been smooth. A minor issue with an unemployment tax payment has required me to call Surepay for resolution and "JESSICA" has been outstanding in professional, attentive care of our needs. For the price and resources, this company is a good deal.
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