Not Sealed
It came within a reasonable time(a week). Good condition. Price is good. My only complaint that I have is, I wish and was hoping it would came seal. Otherwise I would of given it a 5 star rating.
Surprise Castle (surprisecastle.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
It came within a reasonable time(a week). Good condition. Price is good. My only complaint that I have is, I wish and was hoping it would came seal. Otherwise I would of given it a 5 star rating.
Package received safely, nicely packed. A++ seller.
I love the book I ordered. It came just when Surprise Castle said it would!
Order arrived in great time and in excellent condition. Very pleased!
CD was as described, got to me fast and packed well! Thanks
It turns out the book I ordered and received is actually designed to teach Chinese. When looking at the online description it seemed to indicate that it was designed to teach a Chinese speaker English. It may be usable in a reverse mode to teach English to a Chinese speaker.
Great delivery and packaging. Arrived before the stated date. Great company. Definately ordering from them again!!!
I thot the service was outstanding in all respects. They kept me abreast of all the movements being done regarding my order. Upon receipt of my order, I promptly thank them via e mail for their outstanding service. I look forward to submitting future orders to Surprise Castle.
I was initially skeptical about placing an order because books I was interested in were the cheapest I've seen an online retailer have. I have nothing but good things to say about my order, though. I had a slight hiccup at checkout, sent a message to customer support before placing my order, and they resolved my issue almost immediately. The shipping was very fast and the items arrived much sooner than I expected and in great condition. I will absolutely be ordering from SurpriseCastle again.
The puzzle book arrived as expected, firmly protected from damage. We have not yet worked on any of the puzzles as we have not completed our current puzzles; however, I was very pleasantly surprised to note that the print was large enough to be clearly seen and on a white background. No more squinting!!
The shipping was fast & the book I got on card tricks is Great! Easy to follow. You just need to put the work in to get the tricks down but that’s like anything practice practice. I have already got a few of them down in a short time with the practice. I would recommend Suprise Castle if you’re looking to improve or tricks or to gain knowledge of new ones. Will be ordering again from them
Great cookbook. It was perfect.
I found a book I wanted and used a substantial discount to buy it. Delivery was quick and book was packaged well.
This was the most unforgettable experience ever. I Had hoped for a better more put together structure. The team was not in the best of spirits for customer service on any level. The atmosphere was very heavy almost suffocating in nature.
Hi Marynetta, Thank you for taking the time to leave a review. We’ve reviewed your order and our internal records, and at this time we haven’t found anything that aligns with the experience described here, nor any prior communication raising any concerns. We’ve reached out to you by email to better understand the details of your experience. If this review was intended for Surprise Castle, we’d be happy to look into it further and fix any issues. Thank you, Surprise Castle Team
Delivery was fast and recieved in perfect condition. Thank you.
Great, fast delivery
CD came fast and was delivered nice. Was a gift and they liked it a ton.
All CDs arrived in perfect condition without any damage. I would definitely buy again and highly recommend them to others, especially those looking for a wide variety of music genres.
Fast shipping, great price. And a great book!
64 reviews matching