About Surprise Castle
Data updated- Website
- surprisecastle.com
- Category
- Media & Publishing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (4/4)
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Is Surprise Castle legit?
Surprise Castle (surprisecastle.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Raccolta in Latin and English
I searched for the early copy of the Raccolta and found it HERE!! Things in the catholic church are becoming excessively "synodal" (false), leaving structural Truths of the Ages behind. Surprise Castle provided exactly what i wanted, in both Latin and English, and I RECOMMEND THIS SITE! Never settle. Get it right and keep it right!
Excellent!
Excellent!! Arrived timely.. Totally satisfied!!
Great Experience
Got here quick, great prices and safe packaging. Shipping was cheap. Great experience overall
Excellent Experience
Ordered a hard to find book that I could only find at Surprise Castle and was very satisfied with the promptness and speed of the delivery. The book was in the exact condition as advertised. Would recommend and order from them again!
Easy to order
Easy to order. Arrive very wuickly
That dvd was great to watch.
Book was packed well
Book was packed well, delivered in a timely matter. I do love the name surprise castle....I was surprised how fast and efficient they are
Love the books I got for my baby…
Love the books I got for my baby niece!! I'm building her library and all these beautiful books will fill it!
The inspiration from the calendar…
The inspiration from the calendar reminds me of the most important thing too put GOD first
It arrived in a timely manner and…
It arrived in a timely manner and cheaper than Amazon. Thanks Robert
Great experience
Great experience! My delivery was on time.
Great customer service and fast shipping
Great to use
Ts was so bomb Bru 10/10
Got exactly what I ordered with no…
Got exactly what I ordered with no damages and arrived on said delivery time.
I have yet to receive my order
I have yet to receive my order. It's going in a circle. From Louisville to Evansville. Back to Louisville and then back to Evansville. When it gets to Evansville it sits there for 2 days or longer. At this point I'm not very happy at all. This was purchased for my granddaughter for Christmas. At the rate it's going she'll get it when she has kids or grandkids of her own.
Reply from Surprise Castle2025-12-04
Hi Christi, Thank you for reaching out, and I’m really sorry for the frustration with the tracking updates. Your order was shipped promptly. Unfortunately, we don’t have control over USPS’s internal routing decisions, and sometimes packages move between regional facilities in ways that appear unusual. The good news is that the tracking clearly shows it is scheduled for delivery today by 9 PM. Please know we’re closely monitoring this from our side as well. If, for any reason, you don’t receive your package by Monday, we will immediately arrange a free replacement so you’re not left without your grandkid’s gift before Christmas. We’re here to help until this is fully resolved, and we truly appreciate your patience. UPDATE: The package was delivered just a few hours later on December 5th at 11:50 AM. We’re glad it arrived safely.
Book arrived in good condition
Book arrived in good condition. Tracking was updated frequently.
Everything was fine.
Top-notch customer service
Fast delivery. Great price. Spot on tracking. Company communication. All earns a 5 star review.