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SweepJungle

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100 reviews

3.2100 reviews
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About SweepJungle

Data updated
Website
sweepjungle.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
83% (35/42)
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About this business

SweepJungle - Your Path to Wild Wins 🐒🌴Welcome to SweepJungle, the adventure-packed social casino where every spin feels like a treasure hunt. Lush vibes, hidden loot, and roaring jackpots —this is the canopy where explorers become legends. Gear up with free plays, unlock perks as you level up, and let your inner hunter chase those juicy rewards. No traffic, just turbo thrills.Grab your torch, follow the drums, and spin into the wild. The jungle is awake. 🦜✨

Written by the business, not verified by us.

Is SweepJungle legit?

SweepJungle (sweepjungle.com) has a 3.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 37% give 1 star; The business has replied to 83% of negative reviews. Last updated 2026-08-25.

What people say

No idea who’s giving 5 stars for a site…

No idea who’s giving 5 stars for a site that doesn’t have instant redemptions having to verify both times I’ve redeemed “ ID & debit card “ it’s so annoying. Ruins the experience because they take forever to verify they removed table games / instant games usually means site is going downhill let see how long this cash out takes having to wait 3 days for 100 is nasty work but I just put another request in waiting for them to re verify my debit card crazy right Haha they made me re kyc supposedly both zumo & sweepsjungle are different despite getting the email from zumo to kyc even after asking support that confirmed both are the same and im all good what a disgusting company no doubt are doing sketchy business hoping we cancel withdrawal would avoid using it’s sisters sites too

Reply from SweepJungle2026-08-21

Hi Cris! Thanks for the straight feedback. Re-verifying ID and the debit card on every redeem, plus multi-day waits on smaller cashouts, is a rough combo — we get why it killed the vibe. 🌿 For the exact “what’s still needed” on your open request, please email [email protected] with your account email and ask for a full breakdown of the verification steps on file. They can walk you through each item in detail so you’re not guessing in the dark. 💚 The SweepJungle Team

Overall a good site

Pros: Great selection of games, fast redemptions, good customer support, gets latest games quickly. Cons: No recently played category, challenges are always the same thing, raised min bet for hacksaw games from .05 to .20. Overall, it's a good site and I enjoy it.

Reply from SweepJungle2026-08-18

Hi Joe! Thanks for splitting pros and cons clean. Fast redeem + CS on one side, recently played / challenges / Hacksaw minimums on the other. 💚 Glad you’re still enjoying the site overall. Notes like yours help us see what to tighten next. The SweepJungle Team

1083 in and the highest bank balance…

1083 in and the highest bank balance was 200.. games dont have any line hits at 3 to 5$ range. Total waste of time.. 0 stars.

Reply from SweepJungle2026-08-21

Hi Loren! Sorry the session felt like a total waste of time. Dry stretches stings, especially when you’re watching every spin. 🌿 We don’t manipulate results against individual players; play follows the game rules and our policies. Wins and losses both happen, and not every night turns around. If you need help with the account (not just variance), ping [email protected]. 💚 The SweepJungle Team

Warning - Not redeeming wins

I used to have a great VIP experience at this social casino. Then about 6 weeks ago they stopped doing redemptions. I have multiple requests via support, email, telegram, you name it and they just keep delaying. Its clear there is a pattern just look at the other reviews. Cannot recommend anymore - stay away from this one.

Reply from SweepJungle2026-08-21

Hi Travis! Thanks for the honest VIP note. Going from a strong experience to weeks of delay across support, email, and Telegram is a harsh drop — we understand the warning tone. 🌿 We don’t blanket-stop paying winners; redemptions still go through verification and finance under our Terms, and volume or extra checks can stack into long waits we’re working to shorten. If your requests are still open, message [email protected] with your account email for a clear status on each one rather than reading only the public pattern. 💚 The SweepJungle Team

Redemption Fraud

I am going on well over a month now waiting for a roughly $850 redemption. They used to payout and in reasonable times but now it appears that the site is exit scamming at this point.

Reply from SweepJungle2026-08-21

Hi Tyler! Sorry the site went from reasonable cashouts to radio silence on a large redeem. That wait shouldn’t feel like an exit. 🌿 We’re focused on clearing pending reviews faster and updating players when checks drag. Reach [email protected], mention the amount and Trustpilot post, and we’ll pull status + next steps. 💚 The SweepJungle Team

Redemption times have slowed a lot

Played on this site for a bit and really liked it, they had great deals and when I requested a redemption they were quick to pay out. They were paying out 1-2 redemptions every few days before, and so I bought more of their packs and played through and requested redemptions. Then I ran into their daily limit problem. You can only request redemptions at a max of $1000 each, and you can only redeem $3000 weekly. They have packs for VIP players for 950 for 1200 SC and other packs like that so how am I not able to redeem it all in one go if you’re offering it in one go? Anyway I played through all I had and then redeemed daily until I ran into their weekly max, waited a week and redeemed. This was a few weeks ago, they were no longer paying every few days and only processing one redemption every week, that was annoying but still okay because I was getting paid out. Now I have 7 redemptions with them pending, I’ve stopped buying and playing about a month ago because I’m waiting for these to process. Redemption times have slowed further, it’s been 2 weeks and I haven’t had one process, 7 pending and some were put in over a month ago. Will update when I get paid out, hoping I still do and they don’t end up like another site I was playing on that announced they’d close down and haven’t paid out but claim they still will. A month ago I would have given this site 4-5 stars. Now I’m putting 3 because of these extended wait times. I’ll try to update if they pay out

Reply from SweepJungle2026-08-21

Hi Lakota! You already had clean pays with us, so this stretch is about queue and weekly caps, not a cold start on your file. Pack size and redeem limits are separate rules; large pack value does not always equal one-shot cashout. Support’s read matches what we can say here: your requests stay in line and need a bit more time to clear in order. When they land, an updated star rating on this review would mean a lot. 🌿 The SweepJungle Team

IF I COULD GIVE THIS SITE 0 STARS I…

IF I COULD GIVE THIS SITE 0 STARS I WOULD.. I ORIGINALLY REDEEMED $1000 ON JULY 26. I’VE BEEN GIVEN THE RUN AROUND SINCE THEN. THEY’VE CANCELED MY REDEMPTION AT LEAST 3 TIMES STATING THAT THE DOCUMENTS I SENT IN WEREN’T ANY GOOD. I’VE SENT IN SELFIES, BANK STATEMENTS , MY CARD WITH A SELFIE, MY CARD COVERING UP CERTAIN NUMBERS.. STILL NO MONEY.. THE CUSTOMER SERVICE HAS BEEN SENDING ME THE SAME. COPY AND PASTE MESSAGES. “MY DOCUMENTS ARE UNDER REVIEW” THEY WILL CONTACT ME ONCE VERIFIED .. ITS BEEN ALMOST A MONTH.. THE ANTIFRAUD SENDS THE SAME COPY AND PASTE MESSAGES TOO .. THEY WANT U TO PLAY IT BACK SO THEY WON’T HAVE TO PAY U THATS WHY THEY KEEP CANCELING IT. I DO NOT RECOMMEND THIS SITE ‼️‼️

Reply from SweepJungle2026-08-21

Hi Mary Sue! Thanks for the timeline. $1000 since July 26, cancels, fresh doc asks, same “under review” loop for weeks — that’s exhausting, and we’re sorry you hit it. 🌿 If our team held or canceled after investigation, there’s usually a specific policy/verification reason — we’ll plain-language it in support instead of leaving you guessing. Email [email protected] with your account email or Player ID and this review; thank you for writing even when it’s negative. 💚 The SweepJungle Team

They done denyed my redemption like 4…

They done denyed my redemption like 4 times already I sent everything they asked for and still it gets denied. But they will take my payment no problem. Once I get my redemption if I ever do I’m not playin on this online casino no more. Everything was good untill I tried to get paid. They did end up accepting it and paying me what I won. So I went back and changed the star rateing to 4 cuz everything is good just took a while to finally pass verication.

Reply from SweepJungle2026-08-21

Hi there! Thanks for spelling it out. Four denials after you already sent everything — while purchases flew through — is a brutal split in the experience. 🌿 We try to make redemption checks clearer and faster, but some reviews still fail match/security rules under our Terms and need a proper re-look. Contact [email protected] with your account email and we’ll say exactly why it stopped and what’s needed next. 💚 The SweepJungle Team

Stay away from this place

Stay away from this place. Read on Reddit the other bad reviews. There is too many Sweeps casinos to risk your money here. If you win, they won’t give you your money and give some lame excuses to find ways to block your account. I play at 20 different sites with no issues except for this one.

Reply from SweepJungle2026-08-21

Hi! Thanks for sharing the concern. We’re sorry the experience pushed you straight to “stay away” and Reddit threads. 🌿 Please read our own Terms & Conditions, Privacy Policy, and redemption rules on the site — that’s what we actually apply, case by case, not random block excuses. If you had an account with us, email [email protected] with your registered details for a factual walkthrough, no heat required. 💚 The SweepJungle Team

I've never had an experience like this with other social casinos before

The site functions great with awesome game selection. I've never had an experience like this with other social casinos before, though. Got an email from their "anti-fraud team" requesting additional KYC after I redeemed. No Problem. This was a smaller redemption with no bonus abuse and similar to what I've done on dozens of other SC sites. it is now 4 days later without satisfactory updates that are just copied and pasted responses. Do better for a social casino in 2026. They have so many competitors. Will update to 3 stars if I get my redemption because the site really functions well and is fun. Edit: Bumped to 3 stars as I got my redemption 4 days later.

Reply from SweepJungle2026-08-19

Hi Michael! Really appreciate you coming back to bump this to 3 stars once the redemption landed. That update means a lot. 🌿 You’re right that the site and game selection should be matched by clearer, faster handling after an anti-fraud KYC ask — not four days of thin updates. We process redemptions in queue order and we’re pushing to be sharper and quicker on status, especially on smaller, straightforward cases like yours. Thanks for the honest note and for leaving the door open. If your next visit feels smoother end to end, we’d be grateful if you shared that too. 💚 The SweepJungle Team

I’ve never played a more poorly run…

I’ve never played a more poorly run social casino, and I’ve played on a lot of them. Game selection is good but everything about redeeming is so unbearably slow. Good luck if you hit a big win. The daily/weekly/monthly redemption limits are horrible, the whole process takes forever, and they do it on purpose in hopes you keep playing the money you can’t withdrawal.

Reply from SweepJungle2026-08-21

Hi Easton! Sorry the redeem side dragged so hard that the whole lobby felt poorly run. Big wins shouldn’t turn into endless queues. 🌿 We don’t hold cashouts “on purpose” so balances get replayed — checks and caps follow policy, and we’re tightening how fast that finishes. Reach [email protected] with your email or Player ID and we’ll show what’s left on your side. 💚 The SweepJungle Team

Hard to win on this site

Reply from SweepJungle2026-08-19

Hi Barbara! Appreciate you flagging that wins have felt hard to come by here. That’s a tough feeling at the reels. 🍀 Every spin is independent and results vary — some days run cold, some don’t. We’re glad you still took a moment to write, and we’re here if anything beyond the math (account, redeem, or site issues) ever needs a human look. Wishing you a smoother session next time. 🌿 The SweepJungle Team

The software and games are great

The software and games are great. OK deals. But the redeptions are a complete cluster fck.your inital kyc is smooth for your first 100$ redemption. After that any redemption with go to antifraud department and then u will need pics after pics of your face holding all your cards. Bank statements with purchases. U will not be ablento redeem to an acct that u havent used to purchase. They literally will look for your purchases. So if u used a credit card. U will NOT be able redeem unless u use a debit card eventually to verify the bank acct u want your redemption to go to. Dont forget about rule 5.2 on all 10 of the sister sites. They will take all your winnings except 25$ , any winnings u redeem from free play or daily bonuses , your are subject to a max win of 25$ per acct. You win 500$ from free play and redeem 500$ allnu will get is 25$ and the rest it's taken. If u try to redeem any winnings again from 100$ with any free bonus coins. They will delete your acct stating fraudulent activities. You have been warned. All sites built like this have rule 5.2

Reply from SweepJungle2026-08-21

Hi Rambo! Thanks for the straight feedback — glad the games and deals still work for you. We’re sorry redemptions felt like a total cluster after the first cashout. 🌿 Everything you flagged (re-KYC, card photos, purchase-linked payout methods, free-play caps) sits in our Terms & Conditions, Privacy Policy, and Responsible Gaming rules — we follow those standards for a social casino, not a scam playbook. If your own case is still unclear, message [email protected] with your account email for a plain “what applied here” answer. 💚 The SweepJungle Team

Had some lows But holy smokes did I…

Had some lows But holy smokes did I have a good run today that made up for it. Even with the ups and downs. It’s the only app I’ve used that sometimes pays out same day and is smooth and easy to use !

Reply from SweepJungle2026-08-18

Hi Brian! Holy smokes runs are the best kind of comeback. Happy the app stayed easy and the payout could move same day. 💚 See you on the next session! The SweepJungle Team