For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Events & Entertainment

SweepJungle

ClaimedCollecting reviews

100 reviews

3.2100 reviews
Write a review

About SweepJungle

Data updated
Website
sweepjungle.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
83% (35/42)
Do you own SweepJungle? Claim this profile for free and start replying to reviews.

About this business

SweepJungle - Your Path to Wild Wins 🐒🌴Welcome to SweepJungle, the adventure-packed social casino where every spin feels like a treasure hunt. Lush vibes, hidden loot, and roaring jackpots —this is the canopy where explorers become legends. Gear up with free plays, unlock perks as you level up, and let your inner hunter chase those juicy rewards. No traffic, just turbo thrills.Grab your torch, follow the drums, and spin into the wild. The jungle is awake. 🦜✨

Written by the business, not verified by us.

Is SweepJungle legit?

SweepJungle (sweepjungle.com) has a 3.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 37% give 1 star; The business has replied to 83% of negative reviews. Last updated 2026-08-25.

What people say

I like that the algorithm for the games…

I like that the algorithm for the games are pretty valid. What i dont like is the redemption process is quite slow and id hate to keep spending money and i dont receive my winnings in a timely fashion!! Other than that the game play is solid!!

Reply from SweepJungle2026-08-18

Hi Shawhan! Appreciate you separating it: game play valid, redeem process not. 💚 Waiting on funds after you’ve already spent is the worst part of any session. Sorry it’s been slow. We want that side of SweepJungle to match the part you already like. The SweepJungle Team

Dang close to INFURIATING🤬🤬

One step away from INFURIATING! First redemption was completed and in my account on the same day. Cool, right? READ ON Second one took a freaking MONTH!!! They gave no notice (email or otherwise) to the approval. Just a notification from my bank that the deposit was denied because my card was locked. So I unlocked it and asked them to retry the deposit. Their response was to have me send photos of the card covering certain info & selfies with the card on 3 separate occasions within 30 minutes. I’d give ‘em what they asked for and they’d cancel my request. (no exaggeration) After sending 12 pictures they STILL tried saying it wasn’t enough!!! This was all yesterday. It hit my account this morning not more than 5 minutes after sending a 4th batch of pictures. Logically, the runaround for the second redemption was absolutely unnecessary. I assume was just a stalling tactic in hopes I’d give up, cancel and play it down so they wouldn’t have to pay me. Complete BS. Unlikely I’ll play again. This was ridiculous

Reply from SweepJungle2026-08-19

Hi Jason! We hear how rough that second redemption felt. Same-day on the first one, then a long wait, a bank denial on a locked card, and several rounds of card photos and selfies before it finally landed. That is exhausting, and we’re sorry the path got that messy. 🌿 Security checks are required on some payouts, but they should never feel like a loop with no clear finish line. Glad the funds did hit your account. We’re using feedback like yours to tighten how we request docs and how we communicate when a bank side issue shows up. If you ever give the jungle another shot, we want that second redeem to feel closer to the first. 💚 The SweepJungle Team

Not impressed

Nice games and deals that’s it. Redemptions are the slowest out right now. Day 3 waiting on only $100 so imagine waiting for a bigger amount. Customer service are bots. UPDATE: Still haven’t got paid it 8/09/26. Their 72 hrs is a lie. Customer service acts like they know nothing. Waking for a small amount is insane. I will be deleting my account after this. It’s a waste of time, money and energy!!

Reply from SweepJungle2026-08-21

Hi Jazzy! Day-three silence on a modest cashout plus chat that feels scripted is a rough combo, and “delete everything” is a big swing for it. 💚 We try to stay reachable on every open redeem. Write [email protected] from your account email so someone can say what is left on your request. Stay or go is your call; either way, thanks for playing with us. The SweepJungle Team

100% legit

All around on of my favorite sites, the variety of games is good, payouts are fast and the support teams are quick to assist you with issues.

Reply from SweepJungle2026-08-18

Hi there! 100% legit, good variety, fast payouts, quick support. That’s the review we frame. 🍀 Thanks for making SweepJungle one of your favorites! The SweepJungle Team

I won over $15,000 which was great

I won over $15,000 which was great. I redeemed over a month ago. Ive received $1500. They let you buy $1000 packages instantly which i bought 2 of. So I sank 2k in won 15k and somehow im down $500. I bought a car expecting this money and now im getting screwed. I dont know how to feel... I've contacted support 25 separate days atleast. And the ongoing persistence to cover your rep and not pay is giving off scam vibes... I didnt want to write this...

Reply from SweepJungle2026-08-21

Hi! Thanks for explaining the packages, the hole to −$500, and how long you’ve been on support. That mix is exhausting. 🌿 We want the open cashouts spelled out clearly, not endless back-and-forth. Contact [email protected], reference this review, and request a full breakdown of your redemption queue — what’s completed and what’s still in review. We’ll push for a straight answer on your account. 💚 The SweepJungle Team

They quickly figured out the bugs in my…

They quickly figured out the bugs in my verification got me verified and my redemption sent to me straight away thank you antifraud and sweepjungle support

Reply from SweepJungle2026-08-18

Hi Vincent! Huge thanks for calling out antifraud and support. Glad they cleared the verification bugs and got your redemption out straight away. 🍀 We’ll pass the kind words along. The SweepJungle Team

Positive reviews must be fake

Positive reviews must be fake. Delaying/ not responding to redemption request. Must be scam site. Will update if they end up paying

Reply from SweepJungle2026-08-20

Hi Chris! We’re sorry the redemption delay — and the silence around it — pushed you to call the site a scam and question every positive review. That frustration is real when you’re the one waiting. 🌿 Positive reviews on Trustpilot aren’t something we invent or filter in; negative ones stay up too, including yours. Delays happen when verification or payout volume stacks up, but you should still get a real status, not a dead thread. If you share your Player ID or registered email with support, we can look up the open redemption and tell you exactly where it stands. Happy to earn an update from you if it clears — first step is finding your case. 💚 The SweepJungle Team

Horrible site

Horrible site They would do the most for them not to pay you, i had to wait over a month for one redemption

Reply from SweepJungle2026-08-20

Hi Jesse! We’re sorry one redemption stretched past a month — that wait is way too long, and we get why the site felt horrible from your side. 🌿 Please contact support with the email on your account and the approximate date/amount of that redemption so the team can pull the live status and move what’s still open. 💚 The SweepJungle Team

I enjoy this site

I enjoy this site with the game selection, promotions and bonuses. Fast verification and approvals on redemptions. It has been fun for me and everything an easy process.

Reply from SweepJungle2026-08-18

Hi Robert! Easy process from play through redemption is the goal. Thanks for spelling out what worked. 💚 The SweepJungle Team

Will stop paying after a few successful redemptions

I have been waiting over a month for two redemption requests. One for 800 dollars and one for 1000 dollars. Support have been useless , stating that the “request is with finance and there is nothing needed from my end”. At this point , I feel like I have been scammed and am at a loss for what to do. I am happy to edit this post , if I actually receive my payments owed to me by Sweepjungle. My user id is User#171794. For now , I HIGHLY RECCOMEND NOT PLAYING ON THIS SITE. They will process your first few redeems quickly, and then refuse to pay out your bigger redeem requests. Stick to other sites - have played on a lot of other sites, and this is by far the worst experience I have had. Update on this review August 19 2026- I have still not received ANY of the funds I am owed - After customer support said they have expedited the request. Will update here more , but truly think this company are out to get people. They will approve your first few redemption requests , and then at some point, they will stop paying.

Reply from SweepJungle2026-08-21

Hi Grant! Sorry the early redeems felt fine and these bigger ones stalled hard enough that it feels like a pattern. That’s not the experience we want. 🌿 Our teams process thousands of tickets and payouts; we still aim to clear expedited cases and keep players updated when finance holds run long. Reach [email protected] again with User#171794 and the $800 / $1000 amounts for an updated status — and thank you for saying you’ll revise the review if things land. 💚 The SweepJungle Team

If I could do zero I honestly would…

If I could do zero I honestly would have . It just amazes me me how they will take ppl money but if you win they will find any excuse not to pay ups it’s freaking ridiculous and sad.

Reply from SweepJungle2026-08-20

Hi Shamanda! Thank you for the blunt feedback. “Would give zero” and “any excuse not to pay” is not the reputation we want. 🍀 We process redemptions under the same published policies for every player. Extra checks aren’t a loophole to keep winnings — but we own that bad communication makes it feel that way. Share your account details with support if you want this looked at case-by-case rather than only as a one-star warning. 🌿 The SweepJungle Team

Worst customer service ever

Reply from SweepJungle2026-08-19

Hi Jason! We’re sorry your experience with customer service felt like the worst you’ve had — that’s not the bar we set for the jungle. 🌿 Without more detail here we can’t see which channel or ticket went wrong, but you deserve clear, human help, not a dead end. Please reach out again with the email on the account so a lead can review the thread and fix what broke. 💚 The SweepJungle Team

They do not follow their own guidelines…

They do not follow their own guidelines for redemptions.

Reply from SweepJungle2026-08-19

Hi William! We’re sorry the redemption path felt out of line with our own guidelines. That erodes trust fast. 🍀 We want every payout to track the process we publish. Share your account email with support so they can audit the timeline and tell you exactly where it stands versus policy. 🌿 The SweepJungle Team

The redemption process for this site is…

The redemption process for this site is ridiculously slow and intrusive. I definitely do not recommend this site at all. Many others out there that are far easier to work with and not nearly as intrusive. This felt almost scammy compared to other sites.

Reply from SweepJungle2026-08-20

Hi Shane! Thanks for the straight feedback. Slow and intrusive redemptions are a rough combo — we understand why it felt almost scammy next to other sites. 🌿 Security checks are required, but they should still be clear and finish without endless friction. If your request is still open, message support with your account email for a concrete “what’s left” answer. 💚 The SweepJungle Team