Rachel was great
Rachel was great, efficient and professional. She got our refi finished quickly.
About Swell Loans LLC
Data updated- Website
- swellloans.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 0% (0/2)
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Is Swell Loans LLC legit?
Swell Loans LLC (swellloans.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Damion Flores was very careful and good…
Damion Flores was very careful and good in explaining every detail about the loan. Very patient and kind every time I had a questions. Very professional. So glade he was my loan officer! Will highly recommend his business.
Hands down the best lending experience…
Hands down the best lending experience I have ever had. Jesse Herrera was amazing. His experience and expertise is second to none. He was in constant communication through the whole process. He made every step easy and stress free. He took the time to explain the process and make sure we were comfortable with our decisions. I would highly recommend Jesse and Refi.com to anyone looking to purchase or refinance their home.
Michelle was outstanding
Michelle was outstanding! She went over and beyond and I will definitely be sending referrals her way! She was the best!
Rachel is a great person to work with…
Rachel is a great person to work with very knowledgeable and helpful I will definitely recommend her with all my friends
Jesse Herrera is a great rep!
I worked with Jesse Herrera and had such a positive experience. From the beginning, Jesse was able to answer all of my questions and provide advice on the best way to proceed with our refinance. He responded to our requests in a timely and professional manner and worked quickly to ensure we got the best rates. I highly recommend Jesse Herrera and Refi.Com! We will certainly use them again in the future.
Rachel I would like to thank you for…
Rachel I would like to thank you for your assistance throughout this loan process. My situation was not an easy conventional one and you handled it like a pro. I will certainly recommend your services to anyone I know who needs a mortgage. For such a detailed process you made it so easy! Thank you , I will always come and see you for our mortgage needs.
My husband and I recently refinanced…
My husband and I recently refinanced our home through Refi.com, and we had an incredible experience! The gentleman who help us the most, Robert Lee, was extremely informative, patient, knowledgeable and would answer any concerns we had at anytime! I highly recommend him and this company!
Rachelle Ross is the best loan officer
Rachelle Ross is the best loan officer. She educated me to get the most amazing saving, I am glad I follow her suggestion. She explained it to me thoroughly during the process. I highly recommend her if you need to refinance your home. I managed to save 2 years shorter of my loan. Thanks Rachelle.
Michelle Wright is a very hardworking loan officer and care a lot about her clients .
Michelle Wright worked so hard to help me get my refinance for only 4 weeks . She worked with me in a very professional manner . She knows very well what I need and every time I have a question she will always give me answer right away . Very easy to talk to either phone , email or text . The ironic part is I don’t really know Michelle personally as my loan officer , just got her from random telemarketing phone call that I happened to answer . I’m a bit skeptical when I first talk to her because I had a bad experience from the loan officer that I had last year before Michelle. After the 2nd phone call with Michelle , I kind a give her a chance to talk more and then I felt that I can trust her . Sure enough my decisions were right , she’s one great loan officer. She listens to what I request and do her best to deliver . I say I’ll give Michelle Wright 5 stars .
Great loan
The experience with refi was great, Michelle Wright handle everything with no problems loan closed very quickly. It was great working with her. John
Miss Racheal Ross was very helpfu and…
Miss Racheal Ross was very helpful and resourceful throughout our application process.she displayed excellent communication skills, courteous and very mindfully of the changes and how we will benefit the most.We are very appreciative for all her kindness in helping us getting our life back on track.
Rachel Ross
Rachel Ross, was my loan advisor. She helped my family from the beginning and was so nice and professional about it. During the process she never left our sides. From getting items we needed to questions we had. She even got sick during and was always right there to help. Not only do I highly recommend Rachel Ross but she will forever be my Family's/Friend's loan advisor for any future refinancing or purchases.
The initial contact with refi.com was James Williams
The initial contact with refi.com was not for the purpose of refinancing my home. Fortunately, for me James Williams, asked the correct question to get my attention. The five stars are given for the following reasons: 1. As promised, cellphone, messaging, or email follow-up during each step (often daily), 2. Worked with one broker throughout the whole process, 3. When an unexpected problem was found regarding property taxes - he quickly responded using his knowledge to solve the problem, 4. Answered my questions and taught me to navigate the internet/cell/email simultaneously, 5. Professional attitude with honesty throughout the processing time. For each of the reasons above and his dedication (James has had my back during the refinance of my property) I think James is an asset to the Refi.com team. He faced a couple of challenges in the way that it would give me pleasure to recommend him to anyone for assistance with their real estate needs. Thanks to each of you and may the year 2022 bring you peace, health, and happiness. Sincerely, Donna
Jesse Herrera was my loan officer
Jesse Herrera was my loan officer. He was very professional, tough under pressure, and delivered a successful loan despite challenges. I was referred to Jesse by Martha Cannady at Merrill Lynch. I was originally going through Bank of America for my home loan, but they were over a month past the original escrow date close estimate and kept reducing my loan amount from what the pre-approval letter promised. Jesse came in and doubled my loan size and closed in a little over two weeks. He communicated with me through the whole process keeping me and my realtor updated. I would refer him to any of my closest friends and know they were in good hands.
Excellent Experience
I recently completed a refinance for my home in order to move from a variable rate mortgage loan to lower fixed-rate loan with Refi.com. From the very beginning, the mortgage loan officer/broker listened to what I was seeking and why. Simple documentation was requested at first. Then additional documents were needed because of my circumstances and types of employment -which required lots of verification. However, my ‘rockstar’ contact, Rachel Ross, at Refi.com was an excellent communicator (and cheerleader) whether verbal, or via text or email and very quick to respond to all my questions and concerns. Dealing with only one individual was absolutely great! The entire process overall was relatively simple, although involved. I observed she had all the ‘I’s’ dotted and ‘T’s’ crossed to eliminate any issues in getting my loan approved. The loan processing team reviewed everything to ensure all went well when presented to the lender. Everything was completed digitally except for the final signing with a notary at my convenience. Overall great experience for the win!
I received many offers from big…companies but this one went the extra mile
I received many offers from big companies to get my home refinanced have great income but not so great credit but within what they said was good for them. But they lied and never got pass the first conversation. God send Michelle she said we will work this. Never gave up and walked me through what ever needed to be done and kept me in courage’s. It took about seven months doing what was necessary. She really was GOD sent and a blessing for me. Others gave up where she didn’t. And thank you for her co workers who aided her. Bless you all
Our loan agent was awesome! Thank you Michelle
I couldn’t be more happy with Michelle my loan specialist! We’ve been trying to refinance for several years now! We own our own business which makes it difficult to refinance unless Michelle is working on it! Michelle worked very hard to get our loan approved! She was unbelievably helpful and considerate of our situation,kept me informed every step of the way! I want to thank Michelle and refi.com for finally getting us an absolute excellent refinance rate!
Loan refinancing with Rachel
Rachel helped me with my loan refinancing process. She is very professional. The whole process took little more then month. She went through each step with me and the whole process was smooth, painless and result was even better than expected. I am very thank her for help.
Michelle was a pleasure to work with
Michelle was a pleasure to work with. All problems were few and handled very efficiently. Prior Refi’s done by banks took a month to complete. This one took a week. Thank you.