Swell Loans LLC (swellloans.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Alejos Arte · 1 review ·
★★★★★
My experience with Refi.com was…
My experience with Refi.com was excellent!
My broker Michelle Wright was supportive and very helpful. Michelle made this process easy and stress free. I can definitely recommend Michelle Wright, Refi.com
Thank you Michelle for your help.
Thank you Refi.com
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Amber Elvanian · 1 review ·
★★★★★
Fast efficient wonderful Loan Advisor
Bobby was great to refinance with he was fast, efficient and communicated everything perfectly!! He was always available for questions and explained everything. What a wonderful experience and he saved us so much money!!! Would definitely recommend!!
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mady rawy · 1 review ·
★★★★★
I had Rachel Ross as my Refi agent
I had Rachel Ross as my Refi agent, would like to thank her so much for all the hard work she is done to me, i felt she was like a friend during the process she gave me all the right advices, she really worked for my best interest with patience and true care, she was able to get me all I asked for, highest cash out with the lowest interest rates. I would recommend her for all my family members and friends.
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Dale Schoonover · 2 reviews ·
★★★★★
Rachel did a great job on working with…
Rachel did a great job on working with us on our refinance. when she ran into a problem she was very quick to resolve the issue to get it complete. I would strongly recomend going with FEFI.com
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Shaun Blackholly · 1 review ·
★★★★★
Great All-around Experience
It was a great experience! Robert was super helpful and got my loan closed quickly. Would definitely recommend them
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Suzy · 1 review ·
★★★★★
Bobby Lee
Bobby was a great help and made everything super easy. And I thought a refi was going to be hard. :)
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Keith Pierce · 1 review ·
★★★★★
Jesse Herrera was wonderful
Jesse Herrera was wonderful. He gave us all the information we needed to make the loan happen. He answered all my calls. On the occasion that my call went to voicemail, I received a callback as soon as he could. I have even referred a friend to Jesse.
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Major Jones · 3 reviews ·
★★★★★
Michelle Wright at Refi.com Review
We are writing this review regarding Michelle Wright. Ms. Wright is the consummate professional. Her communication skills are excellent. She kept us informed throughout the whole process because of her diligence and caring nature. This provided us a comfort level that eased any trepidation on our part. She represents the best of her profession and Refi.com is really smart and lucky to have her. We highly recommend anyone who wants to refinance their mortgage to ask for Michelle Wright, she cares deeply for her clients. She is our choice for Refinance agent of the year! You will be in great hands if you have Michelle Wright working on your behalf!
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Michael Cortes · 1 review ·
★★★★★
Jesse Herrera was great to work with…
Jesse Herrera was great to work with always helpful and responded quickly very knowledgeable, professional and helpful, I would recommend working with him 100%
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Mark A. · 2 reviews ·
★★★★★
ReFi.com is a legit company!
I can honestly say that ReFi.com is a legit company. After being initially contacted by ReFi.com, I did some research to see if they were an 'actual' company and liked the online reviews (and not just the reviews on their website). I contacted Rachel Ross and she passed my refi to Jesse Herrera. Once in the hands of Jesse, my refi went rapidly. We communicated by phone and email almost daily to ensure that he had all the required documents. In just over two weeks, my refi loan was ready close. Refi.com got me a much lower interest rate, paid off both my loans (mortgages), took 5 years off my original 30yr loan (I had 25 years left & they put me into a 20 year loan), and then lowered my monthly payments by $50 a month. Jesse was amazing and Refi.com is a legit company. Thanks.
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Angelina Gantt · 1 review ·
★★★★★
Thank you…
It was an absolute pleasure refinancing with Jesse. He made the process simple, smooth, and successful. Jesse answered all my questions thoroughly and walked me through the entire process. If you are looking to refinance, Jesse H. Is your guy!
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Vy · 3 reviews ·
★★★★★
MICHELLE IS AMAZING
Michelle had been amazing through this entire refinance process! Very professional, timely, and on top of things! It was very easy to reach her and communicate her! I would definitely recommend her if your looking for someone to guide you through this process! Thank you again for helping me sail smoothly through this process and helping me by trying to get the best rate possible! I greatly appreciate you hard-work through this entire process!
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Terrsina Del castillo · 2 reviews ·
★★★★★
Erik was Amazing!!!!
Erik was Amazing!!!!
He always answered our call and emails right away.
He made the whole process smooth and swift.
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Shirley Domingo · 2 reviews ·
★★★★★
Michelle is the best there is for…
Michelle is the best there is for refinancing your home. She is very knowledgeable and willing to work with you. I have inquired about refinancing from other companies but always reluctant to start the process due to their lack of honesty and their skills. Fortunately, I was able to find Michelle through references and I am so glad I found her. She was very knowledgeable and communicated each step to me throughout the process. I can not say enough good things about my experience and it is all due to Michelle.
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Tee Conway · 1 review ·
★★★★★
I can honestly say that Jesse Herrera…
I can honestly say that Jesse Herrera provided the best service possible! When we thought it was impossible for a notary agent to meet us at the lake in Utah (we scheduled prior to refinancing) to sign closing documents, Jesse made it possible. His whole team has made this process easy and a wonderful experience.
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taliaturtle · 1 review ·
★★★★★
It was a pleasure working with Keith…
It was a pleasure working with Keith and he was so helpful with every step along the way in getting me my best rate!
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Ruth Brown · 1 review ·
★★★★★
Bobby was thorough and very…
Bobby was thorough and very knowledgeable. He was also very easy to get in touch with at all times. We’re grateful for his help and getting us a great deal that will help us to be financially sound very soon.
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MIchael Klobuchar · 1 review ·
★★★★★
Great Experience
Our mortgage refinance experience could not have gone any smoother or faster. A real pro--our loan advisor, Mr Erik Rogers, kept us abreast daily of our loan progress and responded immediately to any of our questions or concerns. Refi.com will be at the top of our list for any future mortgage needs--highly recommended.
Mike and Debra
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Anne · 4 reviews ·
★★★★★
I worked with Michelle Wright to…
I worked with Michelle Wright to finance my property. I had a really good, positive feeling about Michelle right from the start. She made me feel comfortable with completing my application; she was absolutely helpful and made it really easy for me to submit my documents. She was responsive to questions or updates pertaining to the process. She was proactive; I never had to reach out to ask for updates. Great customer service skills, making me feel that I was her most important customer. I highly recommend Michelle looking for a great refinancing experience.
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Fred R. · 1 review ·
★★★★★
Ben Rodriguez was a big part of this…
Ben Rodriguez was a big part of this process . Would highly recommend him to anyone ! Very professional in every way.