For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Food, Beverages & Tobacco

Swirl Wine Shop

62 reviews

4.562 reviews
Write a review

About Swirl Wine Shop

Data updated
Website
swirlwineshop.com
Category
Food, Beverages & Tobacco
Location
United States · Napa
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
83% (5/6)
Do you own Swirl Wine Shop? Claim this profile for free and start replying to reviews.

Is Swirl Wine Shop legit?

Swirl Wine Shop (swirlwineshop.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 2 reviews · Verified · Experienced 2026-06-24 ·

Yes being a great company

Yes being a great company, when I have questions, you promptly respond to my email.delivery is on time you keep me posted of when to expect my package and even more the wine that I have tasted is very good 😊 Also the prices are reasonable.

E
Ellie B · 1 review · Verified · Experienced 2026-06-24 ·

All around excellence

I had a problem using my Groupon. I contacted Swirl Customer Service and their response was great! Fast and fixed! Very fast delivery Good tasting wines...so far

M
Melissa Jones · 1 review · Verified · Experienced 2026-06-24 ·

My order arrived on time

My order arrived on time, and so far each bottle has been awesome.

D
Daryl Kirkham · 2 reviews · Verified · Experienced 2026-06-23 ·

Promises Kept

What was delivered - in terms both of product and service -was totally consistent with what was promised. Thank you!

J
Justin Banks · 1 review · Verified · Experienced 2026-06-22 ·

Great Wine

Swirl has been my go-to for great tasting wine. I appreciate all the time and care spent getting me my boxes delivered and the taste is top tier. Strongly recommend

W
Will B. · 4 reviews · Verified · Experienced 2026-06-23 ·

Better than my usual wines!

Was an introductory offer, and a good deal. I didn't need a membership or anything. It was exactly what is was purported to be. And I researched heavily. Was presented via ParkMobile via Nift Gift. I got six great wines! If there were another deal come up like that I would definitely take advantage of it. The wines were a bit better than my normal purchases so very much a win!

c
carol · 22 reviews · Verified · Experienced 2026-06-22 ·

delivered on time with care and the…awesome driver

delivered on time with care and the driver brought the box into my home for me as it was to heavy

E
Edward Basler · 2 reviews · Verified · Experienced 2026-05-27 ·

The delivery was a nightmare and the…

The delivery was a nightmare and the wine got hot. None was very good. I live in AZ.

Reply from Swirl Wine Shop2026-06-17

Hi Edward, we are sorry to hear there were issues delivering your wines and that they arrived hot. We do have a 100% satisfaction guarantee, so our team will be reaching out shortly to honor that promise. We hope you have a lovely day and stay cool!

A
Alma Carrizosa · 21 reviews · Verified · Experienced 2026-05-27 ·

Great rose and white wines

I got to chose 5 great Rose and 5 great white wines, All were at a very reasonable price with free shipping. The delivery was really fast. I've only had a chance to taste 2 rose and 1 white wine and all were great.

S
Susie Robinson · 1 review · Verified · Experienced 2026-05-26 ·

The wines arrived in the time promised

The wines arrived in the time promised. So far we haven’t had one we did not enjoy

S
Satish Shrestha · 1 review · Verified · Experienced 2026-05-27 ·

Price scamming

Reply from Swirl Wine Shop2026-06-17

Hi there! We're sorry to hear that you were unsatisfied with the pricing related to your order. If you can email us at [email protected], we would love to understand more about what may have happened, such as the promo code not being applied.

S
Susan Chermak · 1 review · Verified · Experienced 2026-05-27 ·

Very good variety of wines

Very good variety of wines, great packaging and timely delivery.

P
Patricia DiRosa · 6 reviews · Verified · Experienced 2026-05-27 ·

Enjoying the wine and delivery was fast.

J
Jay Johnson · 1 review · Verified · Experienced 2026-05-22 ·

Good delivery time and good product

C
CRISTINA · 7 reviews · Verified · Experienced 2026-05-26 ·

Fantastic

Fantastic! Love the price, rewards, delivery service easy process to view items and check out.

O
Oliver · 3 reviews · Experienced 2026-06-07 ·

SPAM!!! Garbage site DO NOT TRUST!!!

SPAM!!! I thought I was given a gift card, but was funneled to this site, which took my information and now WON'T STOP EMAILING ME. Pure garbage. UPDATE: I was taken off the email list — but only after this review appeared here in Trustpilot. My previous attempts went unanswered. UPDATE PT II: There was no gift from Nift. I was promised a $30 gift card, but then was funneled to your site, which then prompted me to spend $55 on wine. I gave my info to access the gift card, not to sign up for emails or to spend $55. The spammy emails started immediately. I hit unsubscribe several times, but continued to receive emails. It was only after personally replying to an email AND posting here that you responded. To recap: 1) I was promised a gift card but instead was pushed to making a purchase 2) I NEVER asked to be added to the email list 3) I wasn’t unsubscribed when following standard procedure, but only after making a fuss 4) This whole process is a testament the power of Trustpilot - thank you Do you want to go another round? I’m happy to continue because - I have facts on my side, which makes this easy for me.

Reply from Swirl Wine Shop2026-06-10

Hi there, if you would like to unsubscribe from our emails, please email us at [email protected], and we will happily unsubscribe you. Alternatively, we have requested your details via this review, and we can unsubscribe you internally. UPDATE: We can confirm you have been unsubscribed. We emailed you one time with confirmation of your gift from Nift. You then unsubscribed via email, and when you emailed in, we responded within 24 hours, confirming that you had been unsubscribed. Please note, you may receive emails from Nift, who you received the gift from and you will also need to unsubscribe from their system as well. We hope you have a great day, and sorry to hear you had a poor experience.

E
E. Kay Rodgers · 1 review · Verified · Experienced 2026-05-22 ·

Received my 8 bottles of wine quickly

Received my 8 bottles of wine quickly. I will not hesitate to order again from this company very soon. The Chardonnay I ordered was one of the best. Next order will be a combination of reds and white.

R
Ricky Floyd · 4 reviews · Verified · Experienced 2026-05-22 ·

It’s a wine delivery service with…

It’s a wine delivery service with decent prices, I ordered, they sent, worked fine, what can I say?

A
Alex Hargrove · 3 reviews · Verified · Experienced 2026-05-26 ·

Good wine at a reasonable price

D
Deb · 2 reviews · Verified · Experienced 2026-05-26 ·

Easy to use.