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Food, Beverages & Tobacco

Swirl Wine Shop

62 reviews

4.562 reviews
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About Swirl Wine Shop

Data updated
Website
swirlwineshop.com
Category
Food, Beverages & Tobacco
Location
United States · Napa
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
83% (5/6)
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Is Swirl Wine Shop legit?

Swirl Wine Shop (swirlwineshop.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews. Last updated 2026-08-10.

What people say

J
Joyce G · 3 reviews · Verified · Experienced 2026-05-27 ·

Great price, great quality.

Great price, fast service, wine was of good quality.

B
Berkley Rasband · 1 review · Verified · Experienced 2026-05-26 ·

Great wine but a little expensive.

Wine arrived on time and in great container. Wish they had more wines from other countries. California and Washington wines are okay but not great.

D
David Robinson · 2 reviews · Verified · Experienced 2026-05-27 ·

My wife is a happy camper

My wife is a happy camper! Delivered on time, and very tasty.

L
Lorilynn Ferrell · 2 reviews · Verified · Experienced 2026-05-26 ·

Our orders with Swirl have been exceptional!

Our orders with Swirl have been exceptional! Every wine we’ve had so far has been delicious! We order reds and no matter what varietal or where they come from we haven’t been disappointed. The shipping and tracking is so easy. Lots of notifications of how our order is progressing. We had one glitch in that we were supposed to get 12 bottles, but only got 6, however it was resolved very quickly. Excellent customer service. I highly recommend Swirl!

k
kevin jahnke · 2 reviews · Verified · Experienced 2026-05-26 ·

I was a member of Firstleaf But the…

I was a member of Firstleaf But the cost became difficult upon closing my account I was offered a discount on first order - many of same wines from firstleaf which I enjoy and much less costly

A
Amy Sanders · 2 reviews · Verified · Experienced 2026-05-27 ·

Consistently Great!

Always excellent service and timely delivery that reflects care and pride in the business. I enjoy the wines and often give a bottle as a gift. I've not had a single disappointing experience with Swirl and I highly recommend them.

J
June Baer · 5 reviews · Verified · Experienced 2026-05-26 ·

Selection of wines is great

Selection of wines is great. Prices are really good. Shipping is fast. If a problem arises, very quick to respond. I had an ordered damaged during shipment. Swirl was monitoring my shipment, before I could contact them that the delivery company had a problem, Swirl had contacted me and replaced my order and reshipped it very quickly.

J
JJ · 1 review · Verified · Experienced 2026-05-25 ·

Summer Restock

It was a great selection of Dark Reds with so many different combinations of fruits and spices, making fantastic blends to enhance the tastes. The only thing missing was the card with the list of wines and their combinations.

L
LaResia · 3 reviews · Verified · Experienced 2025-06-23 ·

I was charged for wine that I never…

I was charged for wine that I never received. The carrier is the ones that kept the package.

Reply from Swirl Wine Shop2026-06-05

Hi there! This order was from July 2025. The order was returned to us; therefore, you were refunded in full. I am having someone reach out to you in the event you would like to place a new order so we can get this shipped out for you ASAP.

D
Danny · 1 review · Verified · Experienced 2026-05-21 ·

Very good

Very good wine

Reply from Swirl Wine Shop2026-06-05

Hi Danny! We are showing your order as delivered on 6/2, so we are having our team reach out to you to confirm delivery and if not, get you a replacement order shipped out ASAP. We appreciate your feedback!!

G
Gary McConaghy · 4 reviews · Verified · Experienced 2026-05-22 ·

The site was set up well and selections were great

The site was set up well. I had a question about one of the wines that I ordered and the customer service agent was professional and easy to understand. She looked up the information and was thorough in providing service.

J
JustAnswer Customer · 2 reviews · Verified · Experienced 2026-05-22 ·

Nice wines.

So far so good. I’m happy with all of the wines I’ve order. Thank you Bill C.

E
EM · 2 reviews · Verified · Experienced 2026-05-22 ·

Great shopping experience

Great shopping experience: love the available selections, found the tasting notes to be accurate and appreciate the quick delivery turnaround. Placed two orders already and looking forward to my next order!

c
customer · 3 reviews · Verified · Experienced 2026-05-22 ·

I had issues with delivery and got…

I had issues with delivery and got great assistance from Mark H. Thank you very much. I look forward to tasting the wines and doing more business.

J
Jacqueline Williams · 3 reviews · Verified · Experienced 2026-05-22 ·

Happy Sipper :)

I have never ordered wine online before tasting. This was absolutely amazing. Each wine bottle was perfectly priced as well as described. Once my order was placed I was updated daily with delivery information. Thank you SWIRL! Jacqueline

J
James Mack · 1 review · Experienced 2026-04-17 ·

Very easy to navigate the website to a… Swirl Wines Shop.com

Very easy to navigate the website to a large variety of great tasting wines along with some awesome deals and promotional codes as well. they have a very good customer service department who will respond to your questions immediately.

C
Carly v. · 4 reviews · Verified · Experienced 2026-04-23 ·

Fun way to have your own wine tasting!

Great variety of wines and order arrived promptly. Free shipping was also a plus! A wonderful “gift” from the Lose It app and the $50 price promotion was a nice surprise. A fun way to have our own wine tasting at home. It was easy to select by category, we chose sweet white wines.

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Richard Scholl · 4 reviews · Verified · Experienced 2026-04-21 ·

Excellent wines + prices

J
James Crowley · 1 review · Verified · Experienced 2026-04-21 ·

Good wine choices

C
Casey Harding · 1 review · Verified · Experienced 2026-04-23 ·

Thought I received a good deal as far…

Thought I received a good deal as far as price, although it was likely a promo. Shipping was pretty fast and accurate. Quality was good. Probably a little better than your everyday, supermarket wine quality. I wouldn't want to spend anymore than I did for 5 bottles. Would recommend.