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Shopping & Fashion

swissoutpost.com

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101 reviews

4.6101 reviews
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About swissoutpost.com

Data updated
Website
swissoutpost.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Replies to negative
71% (5/7)
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About this business

We're here to serve you, both before your purchase if you would like help and after. Any questions or concerns, just email [email protected] and we'll respond right away. Or call us. We'll take care of you - it's a promise!

Is swissoutpost.com legit?

swissoutpost.com (swissoutpost.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 71% of negative reviews. Last updated 2026-09-04.

What people say

Great service, but the product was a disappointment.

Swiss Outpost provided excellent service. Unfortunately, the watch that we purchased appears to have a fault (the stopwatch function doesn't reset properly). We will find out just how good the service is when we send the watch (Wenger) back for a replacement.

Great Watch

I bought the watch for a Christmas gift for me daughter. The watch looks just beautiful and she really liked it. So far she is satisfied and enjoying it. It is an y excellent watch. I had previouly bought several similar watches for family with no complaints. I recommend it

Watch arrived without too much delay

I ordered a Wenger watch as a gift on a Friday. When I hadn't received any acknowledgement of my order by the following Tuesday, I emailed customer support. I did receive an answer within a couple of hours. They said the watch would be shipped by Amazon, and I would get a ship confirmation from them within a couple of days. I've ordered from Amazon and the product often ships from a different company, but this reversal was a first for me. I did get a ship confirmation the following day. From the time of order it was well over a week for the delivery, but that was still within a reasonable time. Usually nowdays, an order confirmation is received almost immediately after placing an order. I thought it was unusual that I had to seek one out several days later.

always a good experience

First rate watches, good prices especially with deep discounts, and good service. Not much else you could ask for!

Reply from swissoutpost.com2014-12-15

Thanks Manny, glad you are happy. Yes, these are world class watches. Our prices are ridiculously low, lower than anyone. And yes we take care of our customers. Sales are great - thanks again!

Terrible

my watch band was broken and the wrong one..

Reply from swissoutpost.com2014-12-15

Hi Shannon. Very sorry about that. We ship 20,000 orders per year and get it right more than 99% of the time. Watchbands especially are sealed and usually perfect. Sorry we mad a mistake. If there is a problem, though, we take care of our customers. If anything is wrong or defective, we send you are return mailer and replace it or give you a full refund.

Very quick

Received my order faster than expected and got exactly what I wanted.

Reply from swissoutpost.com2014-12-15

Thanks Zach. Almost all of our inventory is at Amazon now. The day customers order, we ask Amazon to ship. They have been very fast even with ground orders. You can upgrade too. Priority Mail (1-3 days) is only $5.95 and 2d day is $9.95.

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