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Shopping & Fashion

swissoutpost.com

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101 reviews

4.6101 reviews
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About swissoutpost.com

Data updated
Website
swissoutpost.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Replies to negative
71% (5/7)
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About this business

We're here to serve you, both before your purchase if you would like help and after. Any questions or concerns, just email [email protected] and we'll respond right away. Or call us. We'll take care of you - it's a promise!

Is swissoutpost.com legit?

swissoutpost.com (swissoutpost.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 71% of negative reviews. Last updated 2026-09-04.

What people say

Sent defective product and recived poor coustomre support, attempting a return.

I sent an e-mail to costumer service and received an e-mail saying they needed to verify it was defective before they could authorize a return (how he's going to do that through an e-mail I have no idea). Despite the fact it says otherwise on their web site. I never received any follow up. This is the second defective item I have gotten from these guys. If they promptly refund my money I would give them a better rating but at this point I am skeptical.

Reply from swissoutpost.com2014-02-07

You are right to be unhappy. When a customer says a product is defective, we normally do and should always send a return mailer and replace it or give a refund. Please email me at [email protected] if we have not taken care of you and we'll set it right.

Excellent prices, excellent service.

I purchased a few times from SwissOutpost, swiss army knifes and various pouches for them. Every time things were delivered ahead of schedule, in excellent packaging, and without any issues. I will most definitely shop there again.

Great Swiss Alliance Watch and Customer Service

I am on my second Swiss Army Watch and I recommend purchasing from an Authorized Dealer since reading customer reviews elsewhere. My first Swiss Army watch is 8 yrs old and now my daughter wears it for work. I believe that these watches are high quality and are made for long lasting wear. After looking for another watch, I decided on buying the women's Alliance. The Swiss Outpost website was easy to navigate and the purchase arrived quick. The customer service rep. was helpful. I love my watch !

Swiss Outpost did a great job handling my orders

I have placed several orders with Swiss Outpost . Each order was handled very professionally . All the orders shipped on time as they had promised. I would buy from them again... There prices are really good and very competitive.

Received promptly, good selection

While I'm certain this is a good company, I did return the watch I ordered. I had an older women's Swiss Army watch that I truly liked, but lost. In trying to find a replacement, I am noticing watches are much thicker (stand up higher on the wrist) than previously. I am puzzled by this. Aren't components getting smaller??? Even though the price was good and fair, it just seemed too much to pay for a big clunky watch.

Genuine Weiger watchband

I needed a watchband for my Wenger watch and wanted a genuine replacement. I found Swissoutpost and was delighted with my experience, the quality of service as well as the price and quality of the watch band. The website is easy to navigate. Shipping and tracking information was provided in a timely manner and was accurate. Overall this was a great purchase and I could not be happier.

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