I would recommend this company to anyone.
This company went the extra steps to correct MY shipping mistake.
About swissoutpost.com
Data updated- Website
- swissoutpost.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 71% (5/7)
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About this business
We're here to serve you, both before your purchase if you would like help and after. Any questions or concerns, just email [email protected] and we'll respond right away. Or call us. We'll take care of you - it's a promise!
Is swissoutpost.com legit?
swissoutpost.com (swissoutpost.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 71% of negative reviews. Last updated 2026-09-04.
What people say
Did not recive what I had ordered,They sent me a different watch
The watch they sent me was not even posted to there web page
Reply from swissoutpost.com2014-02-06
Joseph, We're really sorry about the mistake and inconvenience. Just email us at [email protected]. We will send you the watch you ordered with a return mailer.
Beautiful Watch at an unbeatable price
I've been wanting a classic field watch for some time now. I came across Swiss Outpost and was overjoyed at finding the exact model at the lowest price I've seen. When I spoke to a customer representative, he was courteous and answered all of my questions. It shipped quickly, came in the Wenger silver case, and was ticking the perfect time and date. Specifically for the Women's Classic Field Watch (stainless steel): It's gorgeous. I've been needing an analog watch with a larger face than the tiny watches usually marketed for women. I also needed the 24 hour increments. The numbers and date indicator are easy to read. The indiglo on the hands is a really nice touch and works very well. As for the sizing, I'm fairly small (5'3" 117 lbs), so I had to take the watch to a local jeweler to size it appropriately. He had to take out 5 links and make every re-sizing adjustment the watch allows before it fit my wrist. It's loose, but not so that it turns under my wrist, which I find highly annoying. In short, if it fits my tiny wrists, I have no doubt it can fit any woman's wrist. There is even one more link that can be removed, so if your wrists are even smaller I'm betting it would still fit. I highly recommend taking it to a jeweler for this task. Overall, I could not be happier with this watch. It does everything that I need it to do and it's beautiful. I've gotten several compliments on it. I'd recommend Swiss Outpost from here on out! Thank you so much!
Very good service.
I couldn't believe how quickly I received my new knife. Exactly what I ordered.
Very good service. Quincy and simple over the phone
I will use this service when I need a watch band in the future.
Excellent service of ordering and product .
Excellent customer service when i went to order my watch. Product came as described and in a very timely manner , i would recommend them to anyone .100% satisfied customer .
Replacement parts are available!
I have some problems with using and losing the tweezers and toothpicks that come with the pocket knives. I didn't find them at the online website but when I contacted swissoutpost.com by email I got a response immediately and they sold me replacements for the tweezers and toothpicks at a very reasonable price. The contact, Robert Grove, was friendly, courteous and accommodating. This was a very pleasant interaction. Thank you!
Delivery was speedy, the product is excellent.
I would recommend this product
Swiss Army knife A+
The price was fair, for one of the highest quality products in the world! The shipment was prompt from one end of the USA to the other.
Cool and classic!!
This is a perfect tool to use in a jiffy!!
Nice watch, but very, very slow shipping etc.
will purchase again but, will ship on my FEDEX acct. next time. USPS and PayPal is TERRIBLE !
Reply from swissoutpost.com2014-02-07
We're sorry that shipping was slow Shawn. Barring big snowstorms, we usually ship the next business day and delivery takes 1-4 days anywhere in the country. International shipping is usually fast too. So it's usually pretty fast. Sorry it wasn't in your case.
Easy transaction and quality purchase.
Ordering from Swiss outpost is really an easy and convenient way of shopping. I recommend looking on this website if you're looking for a new watch.
Fast, efficient and customer oriented.
I actually recieved a faulty watch and when I talked to their customer service person they immediately sent a replacement and a postage paid envelope for the return. I would definitely recommend Swissoutpost for their selection, product line and efficiency.
Excellent customer service!
I had a question regarding a product and the representative with whom I spoke was courteous and helpful. The item I purchased arrived in a timely manner.
Good service with authentic products
Swiss Outpost provides great service with authentic products. Whenever there is an issue with an order, Swiss Outpost is there to fix it. They are available when we need them.
Watch Band
as promised, on time delivery
They were fantastic!
They were very helpful. It was a great experience. Loved the knives! Thank you
Great. Watch straps came quickly and were exactly what I neded.
All good service.
Great watch, speedy delivery
Very satisfied customer.
Prompt quality service
I mistakenly wrote a phone number wrong on a second input line. I received a call to verify I actually made the purchase (they called on the correct number). Grateful that a company goes the extra step even though it was my own mistake. Watch I received had the plastic cover removed from the back and there were some scratches on the watch as it looks like it had been on the display for a while. Seems okay since it was an older model, but I would have preferred to have the protective plastic on and no scratches. Watch received in a couple days. Very prompt delivery. If ever the want to purchase another watch or similar item I would go to Swissoutpost again.
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