System76

These laptops are amazing

These laptops are amazing. My team loves them!

The keyboard is very solid

The keyboard is very solid, rugged, and even heavy. Tech support responded promptly by email. The one thing I wish were better is the way the cord attaches. It plugs into the middle of the back where it's subject to damage from getting pushed back in a keyboard drawer, or into a laptop on a desk. I've used Matias keyboards and they have the same problem. It's usually the connector in the keyboard that breaks. I'll probably tape some blocks onto the keyboard for protection. What would be better is to have the cord permanently attached and come out through a rubber grommet. It could have a molex or similar connector inside the keyboard for easy replacement.

Awesome company

Awesome company, great product, great customer service. Never getting any other brand

Outstanding Hardware

All excellent, one oversight on my part was to select the pop os vs Ubuntu. Not a fan of the pop os, oversight on my part. I should have researched on pop os delta from Ubuntu. I'm more comfortable with Ubuntu.

Did not fulfill order

Terrible build

Terrible speakers, terrible build and pop os glitches

Products arrived very quickly and I’m…

Products arrived very quickly and I’m satisfied with the quality of the merch.

Quick shipping

Quick shipping. Regular status updates. I wish there was a product image on the purchase page.

Great hardware that works as intended.

Great customer support, very helpful, and great products! Very happy with my purchase.

This is the stuff legends are made of

My Pop does it all

Great little server. Successfully hosting XRDP over Guacamole + Tomcat10 + Nginx + Fail2ban, a Foundry VTT server for me, a Minecraft server for my kid, a couple of static websites, a node js form, and all with automated Let's Encrypt SSL renewals via Certbot, automated bare metal back-ups through ReaR, and automated weekly patching. Also running Cockpit for system stats and dashboard.

all good except for it's annoying that…

all good except for it's annoying that the Darter Pro 11 having the power usb's and power connection on the right side of the computer, for right-handed users.

I am going to order a thelio so it must…

I am going to order a thelio so it must be good !!

I was in need for a new laptop.

I was in need for a new laptop and found system76 through research about Linux computers. I was tired of windows and didn't want to deal with Microsoft's BS anymore. Also, not an apple guy either. Reading all the info and watching a review video on their website made me curious about Linux and decided, lets do it.I received my Lemur Pro and was impressed with how little it weighed compared to my Samsung of the same size. I knew nothing about Linux and had a few trail and errors while figuring out the system. I even had to reboot it once due to a program error I put in. I've had my laptop for about two weeks now and absolutely love it. Once you get the hang of Linux, the differences are very slight compared to windows. If you're looking for a new laptop/computer, want to switch from windows or Apple, I would encourage you to order a System76. You won't regret it.

Customer/tech support the way it's supposed to be.

System76 customer/tech support has always been outstanding. Their people actually know something about their machines and how to diagnose and repair them! And, of course, they are friendly and helpful. Oh, and no stupid, useless "AI assistants" to deal with. All-in-all, the best customer support I've dealt with in decades.

First purchase from System76, will definitely go back

System76 went above and beyond in helping me know my options and in answering my questions. Also, my first choice ended up not being right for me, and their very generous return policy made it easy to get the right setup. At some point in the future, I plan to get a proper workstation, and I’ll definitely be coming to System76 first.

Smooth ordering and fast delivery

The website made it easy to configure and customize the laptop, with a simple and intuitive interface. Shipping was fast, which was critical given my urgent deadline to get my hands on the system. It’s also reassuring to know that Ubuntu Linux runs smoothly on the hardware without any issues. Based on this experience, I would definitely order from System76 again. (and thanks to the blogger that wrote about them).

Excellent laptop, excellent service

Laptop build and delivery was swift even with me ordering from UK and customer services responded to me within the day so any questions I needed answered were done quickly. The laptop itself is excellent and great for development work.

The purchasing process was smooth

The purchasing process was smooth, seamless and fast. The laptop is great! Excellent value for the price and everything just works straight out of the box - impressive! Nice work System76!

tv thingIsrael · 2 reviews · Experienced 2026-04-02 · Posted 2026-04-02

Laptop came defective

Laptop came defective, I asked for replacement right away but was told I had to pay customs duties again which was extremely expensive, so I just ended up being left with a premium priced hunk of junk that never got any use, I will never buy from this company again and will highly recommend looking elsewhere :(