Talkpeng

Great T shirt and fantastic customer…

Great T shirt and fantastic customer service after I needed to swap the T shirt for a different size

Fiona HallUnited Kingdom · 10 reviews · Experienced 2026-01-30 · Posted 2026-03-23

Great customer service and fab t shirt.

Nicole TownsendUnited States · 1 review · Experienced 2026-03-19 · Posted 2026-03-23

customer service is on point

They have awesome customer service, definitely shopping from them again!

Yuriy GalasUnited States · 1 review · Experienced 2026-03-04 · Posted 2026-03-17

I ordered the 1989 shirt

I ordered the 1989 shirt and it came in looking amazing—but there was one problem… it was a Small 😅 I was sure I ordered an XL. Checked my email and yep, somehow it got switched back. Probably my fault going back or refreshing. I reached out to customer support, and Emilia came through clutch. She responded super fast, sent out a new XL, and even told me to keep the Small to give to a friend. Seriously appreciate that kind of service—thank you, Emilia 🙌

Exchange

I ordered a M , was a abit tight. Asked for exchange and was done straight away. Soo so happy with the everything. Thank you again. Best regards, Shanker Jhem

Upon placing order to receiving item…

Upon placing order to receiving item everything was great. However, the jumper was way too big so I emailed to exchange. This is where communication became a bit sketchy as I had to email two or three times before I got a response. Upon receiving a response we we were back on track with a smaller size shipped out promptly. Aside that small hiccup, the service, delivery and product were very good. UK customer.

Lanny HogaboomUnited States · 1 review · Experienced 2026-03-09 · Posted 2026-03-11

I ordered an XL

I ordered an XL, but sadly needed a XXL. I reached out to Talkpeng and not only did they (Emilia) respond immediately, but she told me to keep the shirt and give it to another person and she would ship an XXL to me right away without charge. This is a business i can't wait to support again and again. Thank you Emilia and Talkpeng.

TalkPeng and Emilia were amazing to…

TalkPeng and Emilia were amazing to deal with. My order came quickly and when I hadn’t ordered the right size - I contacted TalkPeng and Emilia helped me work out the best size for me. All contact from Emilia was quick and helpful. I now have the right size on its way. And they have kindly gifted me the wrong size I originally ordered. I will definitely be buying more from them. Hard to find such great product with great service these days like this.

Swap an ordered XXL for and XL? No Problem.

Saw it, liked it, bought it. Two days later on my front door. As advertised. I ordered an XXL but actually could have done with an XL. So I thought I'd just ask if I could return the oversized one for a the next size down. Absolutely no problem at all. Super fast response with a surprise added bonus for me. Talkpeng know what customer service is all about. Many thanks Emilia for helping out.

Had a great experience with Talkpeng…

Had a great experience with Talkpeng customer service! Reached out regarding sizing discrepancy and they were quick to offer a resolution and replacement. Thank you! Will also note, the sweatshirt is super cute and comfy!

R MilaneyCanada · 1 review · Experienced 2026-02-11 · Posted 2026-02-12

Bought the wrong size

Bought the wrong size, email response from customer service was within 24 hours and shipped out exchange next day. Good Co.

I excellent customer service

I excellent customer service! I ordered the wrong size and their response was so quick and thoughtful (And generous)

Myriam BoscarolliSwitzerland · 1 review · Experienced 2026-02-11 · Posted 2026-02-11

Two extra shirts!

I bought two shirts, which are great, but a size too big (my mistake) so I asked if I could return them and get a smaller size and they agreed to send me two brand new shirts, without me having to return anything. The shirts are great: warm cotton and great print.

Cool shirt, not great quality

Always sus about these online retailers, so I was happy it arrived in the first place, (shipping was relatively quick). However the quality leaves much to be desired. The shirt feels cheap, thin cotton that isn’t particularly soft. I’m usually a medium, but wanted it to be a little oversized. It fit the way I wanted it to. Overall OK, just don’t expect it to last long.

The perfect online shopping experience

I was sceptical about ordering from these as I hadn’t heard of them but WOW was I wrong! I received my jumper super quick and then had a sizing request for a smaller size. Nothing has been too much trouble. Wish all small businesses were like this! 🌟🌟🌟🌟🌟

Christopher JonesUnited Kingdom · 2 reviews · Experienced 2026-02-07 · Posted 2026-02-07

No fuss exchange and quality product

When I received my T-shirt, it was small, not large. I looked at the order and saw it was my error. I asked if I could exchange, and they responded super quickly. They explained that not only would they happily send me a large size, but that I could keep the small one as well! Excellent customer service!

Gabriel ManugeCanada · 1 review · Experienced 2026-01-27 · Posted 2026-02-01

Amazing customer experience!

Amazing customer experience.

Wonderful customer care

Wonderful customer care. Fantastic item, just as I had hoped it would be. Needed to exchange for a different size and I got a speedy reply and excellent support. Lovely customer service which you don’t find very often these days. I will remember this.

Zachary SoukupUnited States · 1 review · Experienced 2026-01-19 · Posted 2026-01-22

Love my shirt and appreciate the customer service

I had a great experience with customer service. I loved the shirt, but realized I needed a larger size. I emailed about an exchange, and they immediately shipped me the next size up - couldn't have been easier.

I ordered the wrong size and they were…

I ordered the wrong size and they were nice enough to refund my order after I already ordered another one in the right size. Love the sweater, it’s so cute!