Tamobykesport

Shipping takes way too long

Shipping takes way too long. Temu is faster.

This bike has been a great experience…

This bike has been a great experience and worth while I enjoy it and couldn’t be happier !!

Awesome well made Ebike!

Very fast delivery! This Tamo byke is legit and is solid as a rock, not a cheap very well made. Love it!!!!!

Fast shipping reliable and good quality

Their customer service is very helpful…

Their customer service is very helpful and very attentive to my problems and helps me solve them haven't had customer service like this in a very long time excellent service especially for the bike will continue to buy bikes from them and parts.

Good support team helpful with returns…

Good support team helpful with returns in a timely manner. Highly recommend.

Great machine

Horrible customer service

Horrible customer service ! received bike and does not work at all.. won't turn on. Spent 6 hours going through everything to make sure all was connected properly to no avail. emailed customer service and after several back and forth, waited 3 weeks for a new display module to be delivered... No improvement !! Requested a refund as did not want to wait 3 to 4 weeks each time for a part to be shipped for replacement. Requested to return / refund bike to company to which have had numerous back and forth emails that now packaging was not sufficient. After package was professionally package ... BETTER than when it was shipped to us, still denied to return bike due to packaging. Called phone number over a dozen times with no answer during China business hours. Finally reached a person at 1 a.m. China time who said they would definitely have someone call me... no call back... only and email to tell me that packaging was bulging an to see example pics.... which were the SAME condition as the pictures sent of our professionally packaged return. They are using every excuse as to not refund and now have an $$800 paper weight as it is completely useless !! DO NOT BUY FROM THIS COMPANY... I invite them to contact me back still but very doubtful but will update should any resolve take place...

Delivered on time and working neatly…

Delivered on time and working neatly for over 2 weeks now.

Great quality bike and customer support…

Great quality bike and customer support is outstanding

Second bike purchase

Second bike purchase. This one was missing a screw for handlebars and the front light was broken and bracket bent. Sent photos requesting replacement with 24 hrs but 5 days later don’t have any confirmation they will send replacement parts. It seems as if they are trying to get FedEx to pay for it or something. Just wish they would send replacement parts so my son can ride his bike.

I’ve ordered my replacement key on…

I’ve ordered my replacement key on January 5th. It’s February 9th tracking ingo hasn’t updated. 2 weeks after I ordered the key they called me and said they needed the key code I called them back and gave them the key info at this point I thought everything was good to go. Around February 1st I’m thinking where my key smh I contacted them and they said they’ve been waiting for the code still. Emailed back and forth and they do have recollection of talking and say we will expedite the process. Still nothing. I deal with better Chinese companies through WhatsApp with then these people. It’s rediculous still no key btw

I’ll be honest….

I’ll be honest, these guys are AWESOME!! Not only because of the quality and bang for the buck on their T73 Max Pro, but the way they took care of me when I had an issue with my second one I ordered. So, and week after I got the first one for my son to ride to classes in college, ( while his Rover is in the shop), he got hit by a car while he was crossing at a cross walk; which ruined the bike and broke his leg. So we had to order a second bike. Well, when the second bike came, (within one week these guys are fast), the front motor was not engaging so I was upset. I was afraid because they are in China I assume that I was gonna get screwed and stuck with a bike that doesn’t work. Not only did they respond quickly to me ( within a few days) they even called me and assured me they would help us figure out a solution. They actually were able to help us troubleshoot it and we discovered it was just a connector that wasn’t aligned right. Once we realigned it, it started right up and is working perfectly. I HIGHLY suggest this bike. The quality is awesome, service is awesome, and they are affordable. I plan to order 2-3 more for the rest of my family. ( I just hope I get them for $900 each 🤣🤣 then I’ll buy three more). Seriously though, I’d put these up against a $10K mountain e-bike.

Best bike at this price point on the…

Best bike at this price point on the market. ( I’d put it against the best TBH).

Good quality.

Ordered an E-bike from here based on Amazon reviews. Delivery was quick and the bike was good quality. Size was as described for 12 yr old boy height. It was packaged well for such a heavy and large item. So far the bike is working well and we were able to just maximum speed to 15mph since it’s for a child. Would buy again.

They was great customer service and I…

They was great customer service and I felt like they cared about my problem. They were really helpful.

this is the only response i got from 8…

this is the only response i got from 8 emails and i still do not have a resolution??????

Strong and Fast .

Was at first skeptical about the purchase after a month of research on about 50 ebikes I choose the v29 pro and boy i was happy i made the best choice at this decent price range with hydraulic brakes which are very good if not the best and at 6feet weighing 270 this bad boy rides me like am a feather in the wind ,very powerful ,I call it the little monster lol . Delivery and packaging was a breeze and tamobyke customer service where top notch with response. In all i think the v29 is very durable and reliable, I use this for daily commute and got heads all turning in my jersey city . Just Buy it , trust me u won't regret it . Happy New Year .

I must say that this company is…

I must say that this company is awesome, I was a little hesitant at first but they have done everything to gain my trust...Thank you Tamobyke!!!

Use will not replace my ebik from TikTok