Tamobykesport

Product is no good. Faulty

Product is no good

Horrible customer service

Horrible customer service. I purchased a brand new bike and it was delivered this past Monday, it came with a bad battery. I reported this issue immediately and I keep getting the run around from customer service to unplug or plug in the battery. I’m not an idiot and have used batteries before, and this battery is a dud. A $700+ bike and customer service is telling me to just unplug the battery. They take around 24 hrs to respond and respond at 2am CST. I just need a battery. I even offered to send beck the battery they originally sent if they think I’m lying. And nothing. Buyer beware on customer service. I can’t even review the bike because I can’t turn it on.

I ordered a charger it’s been a week…

I ordered a charger it’s been a week and there is no eta posted I need the charger for battery so I can use my byke but it’s taking forever we are going into week two and I still don’t have a date of arrival for my charger

Nice customer service might take a bit…but you will definitely get a response

Nice customer service might take a bit for a reply but they always there to help 👏🏽💯

Can’t seem to send the right controller

We have 2 Tamobykes and we love them

We have 2 Tamobykes and we love them. Last year we started my 12 year old son on a T63. The T63 is a great starter bike for a kid. It has all the style and features of more expensive bikes for a fraction of the cost. Our newest bike is the V20 Pro and we also love this one. Again the V20 Pro has all the power and style of bikes that are much more expensive. If you are not sure if these bikes are for you, you can take it from me to give them a chance and you will not be disappointed.

Battery issue

My battery wasn't working well so I contacted them and they got back to me right away and helped me solve the problem!

Where is my package

Tamobyke V20 Pro

I snuck in just before the Earth Day sale ended and got $110 off my V20 Pro. The only problem I had was that one of the front fender mounting holes had to be re-threaded, but I had the correct tap in my toolbox so no big deal. The instruction manual could use a better language translation along with a better explanation of the digital display functions. But other than that, I love this E-Byke. I’m a bigger guy and my V20 Pro carries me around no problem. It has more torque and power than I anticipated. So you lighter people better hang on tight. On my first ride, I had a smile from ear to ear. Looking forward to many rides on my new V20 Pro!!!

I still don't have my dam part and you…

I still don't have my dam part and you want a review I want my dam money back this is bullshit

Ordered add-on rear foot pegs for bike

Ordered add-on rear foot pegs for bike. Quality was very good and price was reasonable. Wish the shipping was a little faster but overall I am satisfied with the purchase. Would buy accessories again.

This bike it's amazing,customer service amazing

I ain't going to lie delivery was quick and this bike is amazing my first e bike and I'm loving it everyday I enjoyed it going to work cause this is like my vehicle plus goes pretty fast only thing I had an issue with was with the extra brake pads that they give u for free it wasn't in the box and I sent them an email and right away they was on it I can say I love this company... Thank you tamobyke for this amazing bike

great customer service

was able to get replacement parts with no trouble

I ordered a controller for my V20pro

I ordered a controller for my V20pro. The controller works great, but it took a while to receive. Ordered on March 15, received April 2nd. Wish the shipping time was shorter.

Horrible company bad costumer support…

Horrible company bad costumer support and overall bad e-bikes mine broke down after a week

Very helpful support

Support was very helpful when I was trying to find a part for my son's V20. They were very prompt is responding and helped me find the part we needed!

I have had 5 Tamobyke Ebikes

I have had 5 Tamobyke Ebikes. All have been great performers for the cost. Outstanding Budget Friendly Bikes. All are still on the road adding miles.

Have been overall satisfied with the exceptional customer service!

Have been overall satisfied with the purchase of the T16 for our son. The customer service from Tamobyke has been exceptional. I needed assistance ordering a spare seat cover, and also changing the settings on the bike. All of my inquiries were addressed right away and taken care of. Highly recommend this company!

T16 Tamobyke

I purchased a T16 Tamobyke and I love it, I am very pleased with my purchase and customer service. Thank you.

I ordered a Tamobyke as a Christmas…4 Months, 10+ Emails, and a Bike That Has Never Been Ridden

I ordered a Tamobyke as a Christmas gift for my son, and nearly four months later the bike has still never been ridden once. The bike arrived with two defective tires right out of the box. I immediately contacted Tamobyke support and have now gone through more than 10 emails of back-and-forth correspondence trying to resolve the issue. I followed every single instruction they provided — inflating the tires according to the manufacturer’s specifications, replacing the tube with the one replacement they sent, and submitting multiple photos and videos documenting the defects. Despite this, one tire still has a visible bubble and the other continues to go flat. The bike remains completely unusable. Instead of standing behind their product, Tamobyke has spent months delaying, asking for repeated proof, and avoiding taking responsibility for a clearly defective product. At this point I have owned this bike for four months and my son has never been able to ride his Christmas present once. If this issue is not resolved immediately, I will be filing formal complaints with consumer protection agencies, the Better Business Bureau, and pursuing a chargeback with my credit card company. I will also continue documenting this experience publicly so other customers understand the risk of purchasing from Tamobyke. Buyers beware — if you receive a defective product, do not expect Tamobyke to stand behind it.