HORRIBLE CUSTOMER SERVICE!!
HORRIBLE CUSTOMER SERVICE!!! STAY AWAY FROM THIS BRAND
Tamobykesport (tamobykesport.com) has a 3.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 29% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
HORRIBLE CUSTOMER SERVICE!!! STAY AWAY FROM THIS BRAND
The manual to build the bike was NOT user friendly, and the pictures were in black and white making it difficult to make out some of the details needed to execute the build. Also, I called the customer number and reach a woman that I could hardly understand due to her accent and not only could she not answer any of my questions or help me, she either hung up or the call dropped not once but two times. 1 week after having the bike, the bike tube popped and I was stranded and needed assistants!
Item arrived quickly, with excellent communications. The bike required less assembly than the 5 eBikes I handled at Christmas. Performance is great - 37mph unlocked and very strong brakes. After assembly and testing, I removed the second-rider foot pegs, because they are too close to the pedals. I also found the steering column required tightening that was not mentioned in the manual.
🙌 Huge thanks for your awesome feedback! ⚡ Thrilled you love: Blazing 37mph speed 🏍️💨 Super brakes 🛑✨ Easy assembly vs other eBikes 🔧 🔍 Noted your smart tweaks: Footpeg spacing 👣 Steering column tightening 🔩 (We'll share this with our engineers!) Need anything? Just ping us! 💬 Keep riding the lightning! ⚡
63 reviews matching