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Construction & Manufacturing

Tanner

63 reviews

4.663 reviews
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About Tanner

Data updated
Website
tannerbolt.com
Category
Construction & Manufacturing
Location
United States · Brooklyn
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
83% (5/6)
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Is Tanner legit?

Tanner (tannerbolt.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 83% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
Michael Montgomery · 1 review · Verified · Experienced 2026-06-10 ·

Tanner has great products at great…

Tanner has great products at great prices. I will definitely use them again in the future.

Reply from Tanner2026-07-15

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

J
James Brobeck · 2 reviews · Verified · Experienced 2026-06-10 ·

Ordering was easy and quick

Ordering was easy and quick. Great price on a small order. Received quickly. Billed shipping to our account which cost more than the quoted shipping price. Will just have shipping added to the next order.

Reply from Tanner2026-07-15

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

T
Thomas · 4 reviews · Verified · Experienced 2026-06-09 ·

The company had a ready stock…

The company had a ready stock available. Easy checkout and delivery as advertised.

Reply from Tanner2026-07-15

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

R
Robert Frankel · 1 review · Verified · Experienced 2026-06-12 ·

Detailed specs on the website were…

Detailed specs on the website were useful. My order was fulfilled efficiently. Product exactly matched specs. Very satisfied.

Reply from Tanner2026-07-15

Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

J
John Nottage · 1 review · Verified · Experienced 2026-06-12 ·

Next day delivery was awesome

Reply from Tanner2026-07-15

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

F
Fred Cloutier · 1 review · Verified · Experienced 2026-06-13 ·

FAST SHIPPING

Reply from Tanner2026-07-15

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

M
Mitch Wade · 1 review · Verified · Experienced 2026-06-13 ·

I received the product on time

I received the product on time. I called on a Friday evening, and not only did you answer the phone, but you also shipped out my product for next-day air, it was received on Monday @12 noon. Thank you!

Reply from Tanner2026-07-15

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

S
Scott Goddard · 1 review · Verified · Experienced 2026-06-06 ·

Had a rough time with the site…

Had a rough time with the site interface. Ended up getting the wrong size bolts, even though I emailed back about size problem before they shipped.

Reply from Tanner2026-06-24

We're sorry for the frustration and understand how disappointing it is to receive the wrong size after reaching out before shipment. Thank you for bringing this to our attention. We'll review what happened so we can improve moving forward. -Carly (Marketing Dept)

F
Frank Caldwell · 2 reviews · Verified · Experienced 2026-06-13 ·

I placed an order online

I placed an order online. It was easy to find what I was looking for. The prices were good. The shipping was good other than only getting one tracking number for to different shipments. However when I contacted support about the issue they promptly responded with the 2nd tracking number. Overall a good experience.

Reply from Tanner2026-07-15

Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

S
Scott Austin · 1 review · Verified · Experienced 2026-06-10 ·

Nice fasteners

Nice fasteners. Putting a deck on my snowmobile trailer.

Reply from Tanner2026-06-17

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

J
Jason Litchfield · 1 review · Verified · Experienced 2026-06-10 ·

Your screw and bolt supply has surely…helped with getting stainless steel bolts and screws

Your screw and bolt supply has surely helped me on the Jobsite trying to find stainless steel

Reply from Tanner2026-06-17

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

D
Denise Smith · 1 review · Verified · Experienced 2026-06-09 ·

Wonderful Experience

The customer service with Tanner Bolt was exceptional. Charlie was very responsive to my emails, and even called me personally to make sure that we were given excellent service. We will definitely keep them in mind for future fastener needs.

Reply from Tanner2026-06-17

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

T
Travis · 2 reviews · Experienced 2026-05-20 ·

Great service

Great service, shipping was extremely fast, and their prices were the best.

Reply from Tanner2026-06-17

Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

D
David Labbe · 1 review · Verified · Experienced 2026-05-28 ·

Great Pricing

Great Pricing. Fast Shipping Excellent communication

Reply from Tanner2026-06-17

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

K
Kathy · 2 reviews · Verified · Experienced 2026-05-27 ·

Checked things out online and it was…

Checked things out online and it was easily navigated and found what needed quite easily! Then I placed a call as we needed to know if in stock as we needed it soon. They didn't have them at that moment but they checked it out and found it was to be in within 3 days and then could ship to us.....everything worked out Great and we received! The help was perfect!! Thank you and I will be back!

Reply from Tanner2026-06-17

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

B
Bob · 1 review · Verified · Experienced 2026-06-03 ·

The whole transaction was very smooth…

The whole transaction was very smooth your site is easy to navigate,prices are fair and communication with customers is very good! My order was received on time! Thanks

Reply from Tanner2026-06-17

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

P
Phredz · 3 reviews · Verified · Experienced 2026-06-02 ·

Tamper proof screws

Found the item I needed and it was delivered very fast. Should keep everything secure.

Reply from Tanner2026-06-17

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

A
Ali Abdallah · 1 review · Verified · Experienced 2026-05-30 ·

order never received company still…

order never received company still hasn't called me back

Reply from Tanner2026-06-08

Hi there, thank you for bringing this to our attention. We're sorry for the frustration. Our records show that your order was delivered on 6/2/26. We've shared this with our team for review.

r
richard ferchalk · 2 reviews · Verified · Experienced 2026-05-23 ·

SUPER FAST SHIPING

Reply from Tanner2026-06-08

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

A
Aleks Krrashi · 1 review · Verified · Experienced 2026-05-30 ·

Fast and great quality

Reply from Tanner2026-06-08

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)