exactly what I ordered
exactly what I ordered, delivered on time. Product is perfect...what more could I ask for?
About Tanner
Data updated- Website
- tannerbolt.com
- Category
- Construction & Manufacturing
- Location
- United States · Brooklyn
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 83% (5/6)
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Is Tanner legit?
Tanner (tannerbolt.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 83% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Could only find the product (shutter…
Could only find the product (shutter anchors) through your company!
Reply from Tanner2026-08-03
Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)
Order was processed and shipped…
Order was processed and shipped quickly. Material was priced at a good value.
Reply from Tanner2026-07-28
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
I was able to get what I wanted in a…
I was able to get what I wanted in a timely manner
Reply from Tanner2026-07-24
We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)
Ordered the tool and paid for it- an…
Ordered the tool and paid for it- an order number was given to me and two weeks later I was asked if I still wanted to pay for the tool in my cart. After a discussion with someone it was resolved and three weeks later I received the tool. Not impressed.
Reply from Tanner2026-07-27
Hello, thank you for your feedback. We are glad your issue was resolved and your item was delivered. We understand your frustration with the order process, and we'll share this with our team for improvement. We appreciate your business and hope to serve you again soon! -Carly (Marketing Dept)
Tanner had just what I needed
Tanner had just what I needed. The price was good and the communication was excellent. Everything shipped quickly and arrived in great condition. I will not hesitate to order from them again or recommend them to my colleagues.
Reply from Tanner2026-07-22
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
Good price
Good price, fast delivery, well packaged.
Reply from Tanner2026-07-20
We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)
Within minutes of placing my order
Within minutes of placing my order, they emailed me to let me know the item was back ordered with a long lead time. Offered a longer fastener that would ship same day and honor the price! You don’t get customer service like this anymore!
Reply from Tanner2026-07-20
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
Everything was perfect except the…
Everything was perfect except the shipping cost was higher than it should have been.
Reply from Tanner2026-07-20
Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)
Great selection of products
Great selection of products. Found exactly what I needed. Delivery was fast and affordable.
Reply from Tanner2026-07-15
Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)
One large box arrived half empty
One large box arrived half empty, and the boxes that were in there were broken, and the nuts were all mixed and all over the place. This is a lot of work for me . Now I have to call them and try to get it all sorted out.
Reply from Tanner2026-07-27
Hello, we appreciate your feedback. We understand your frustration with the delivery and we'll share this with our team for improvement. We look forward to speaking with you and sorting this all out! Thank you for your business. -Carly (Marketing Dept)
Charlie was incredibly responsive and…
Charlie was incredibly responsive and helpful. He is truly outstanding in that he made me feel like I was communicating with someone I had done business with for years. I really appreciate that.
Reply from Tanner2026-07-15
We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)
Quick
Quick, easy delivery
Reply from Tanner2026-07-15
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)
Item not complete
Reply from Tanner2026-07-27
Hello, thank you for your feedback. We understand your frustration with an incomplete item, and we'll share this with our team for improvement. We appreciate our customers and strive for 5 star service every time! -Carly (Marketing Dept)
Everything is good
Reply from Tanner2026-07-15
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
Fast ordering and fast delivery
Reply from Tanner2026-07-15
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)
efficient
The products are easy to go through and find.
Reply from Tanner2026-07-15
Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)
Great product very good price very slow shipping
Great product and a very good price but I don't understand why, when I place an order and paid for it and then it takes 28 days to be delivered? I emailed asking why, asking when my order will ship and with this order never heard anything until UPS emailed me about delivering. I will continue ordering from Tanner but I will definitely order before I need it. Thank you
Reply from Tanner2026-07-27
Hello, thank you for your feedback. We are glad you were satisfied with the product and pricing. We understand your frustration about delivery and communication, and we'll share this with our team for improvement. We appreciate your business and hope to serve you again soon! -Carly (Marketing Dept)
Quick release of material with…
Quick release of material with tracking. This was a great first time experience for me.
Reply from Tanner2026-07-15
We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)
You sent me the wrong bits
You sent me the wrong bits. I paid $20 for three bits and they were wrong.