Tapestry specialized in business to international e-commerce services, provide branded products and high quality products from Chinese factories and suppliers. We strive to get the items directly from factory and brand sources to ensure the quality and reasonable price.
Written by the business, not verified by us.Tapestrymarket (tapestrymarket.com) has a 3.8 out of 5 rating on OK.one, based on 364 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent overall quality of the products, beautiful designs, and the remarkably prompt customer service when assistance is needed. Many consumers note that the complete kits include everything required for a wonderful crafting journey and express great eagerness to purchase more items. Some reviewers were not happy with the final visual appearance, mentioning that the finished picture did not match the original digital preview at all. A few other people also felt that the items came from unexpected overseas locations and reported occasional problems regarding the overall thread quality.
Auto-generated from all reviews of this business. For reference only.What happened to my order?
We are sorry to hear that. Please send a message to our customer service([email protected]) and we will solve it for you. Thank you very much for your understanding.
Awesome cross stitch kits and embroidery products, me and my friends, we love to gatter and do cross stitch together...
I purchased a cross stitch number 11CTACC-10689 it’s a Christmas scene with Xmas trees, animals together with a wreath border. It looks lovely on the picture. There is no definition in the features, the colours provided are obviously incorrect. I will not be using this company again. A complete waste of money, time and effort. I would not recommend this company to anyone. I have been doing cross stitch for well over fifty years and I can honestly say this is the worst product I have ever purchased. Do not buy products from this company
We are sorry that you had a bad experience. Regarding printed/stamped canvas, the color blocks in the pattern do not represent the thread colors. Please carefully identify the symbols or color blocks and select the corresponding thread number. If you received the threads in the wrong color, please message our customer service ([email protected]), and we will resolve it for you. Thank you very much for your understanding.
Order arrived very quicky, customer service very good, lovely cross stitches, i ordered the Highland Cattle, has I have a Scottish background, I will be ordering more, would like to do the whole collection, love them. Thank you.
Love this company it has some great items to order and stitch. Everything you need and quick email response if you get into difficulties. The staff have been extremely helpful. I ordered the wrong item and they have gone to every length to sort for me. Thank you and back soon to order more
Thanks to Tapestrymarket, I’ve reconnected with a past hobby. Side benefit? Significantly less screen time on my phone! The project was so simple - all the supplies came in the kit and it was easy to follow. The supplies were plentiful and the end product is beautiful. I highly recommend shopping here - both beginners and experienced stitchers.
Prompt delivery. Fast customer response. Solve problem in short time. Happy customer.
Wonderful company. Responds right away. The products are beautiful. Customer service is very understanding
My stamped cross stitch and the paper pattern got wet making both of them illegible. I emailed them to see if they could help in anyway and in just a few hours I received a response email with a PDF of the correct pattern attached....free!!! Awesome service!
I received my orders from them promptly and on time which I was not expecting. There is plenty of cotton to complete them which is unusual now. I often have buy skeins to finish the pattern. I accidently water damaged my pattern for one of cross stitches and I reached out with little hope of getting a new one. However to my surprise the person contacted me back promptly with a PDF of my pattern that I could print. This is my opinion is the best service this company offers. The costs are reasonable as well with good quality products which again for the price I was not expecting. All in all tapestry market is well worth the cost and the time. The only negative is the colours on the patterns can be quite glaring. It would be better in black and white but that is a niggle and to be fair does not detract from the rest of the service. Thanks
They have beautiful cross stitch kits in all sizes and designs they are very beautiful when finished I was pleased with my first order that I put in a second large order in for more
I have bought cross stitches from Tapestrymarket for a number of years and have been very happy with everything I've purchased. A very affordable price is charged for the kits which have everything you need . It does take just a little longer to arrive but that adds to the anticipation. This company are most helpful and accommodating if you need help and I will continue to buy from them.
I ordered a printed cross stitch and loved it, so much easier. The printed design disappears in the wash ... or if you get caught in the rain (hopefully you can learn from my stupidity!). I messaged Tapestry Market and they sent a free pdf of my destroyed pattern next working day. I was very impressed with their prompt help for such a big company.
My order came quickly, and when I realized I’d ordered the wrong thing, Tapestrymarket made it right even though it was my error! I will definitely order again from this company!
Not only does this company offer a huge selection, are competitive on price, they actually care about the customer. I made a purchase a few years ago, finally working on the last of my purchases (5 in total) only to discover one day that the pattern / key had been ruined my an ink spill. I contacted them and despite the purchase being 3 years ago, they were on the case and sent me the digital key/pattern within a day! Honestly, they have saved the day and did so without any fuss. Completely recommend this company and will continue to use them
Great quality product! The company is extremely helpful & prompt response if you have any questions or concerns. Recently, I damaged my printed copy of pattern. I emailed for possibly another copy, and within hours I was sent a digital copy, which meant I could continue on with my cross stitch project.
I accidentally ordered the counted cross stitch kit when I meant to purchase the stamped version. I contacted customer service, and they responded incredibly quickly and were very helpful. Even though the mistake was mine, they offered to send the stamped version and let me keep the counted kit as a backup. I really appreciated their understanding and willingness to help. The response was fast, friendly, and professional. It's refreshing to deal with a company that genuinely cares about customer satisfaction. Thank you for making the situation right so quickly! Highly recommend both their products and their customer service.
Hi,thanks for that..Have found you company to be very fast and helpful.Will definitely use them again. Great thankyou
The customer service has been very good I love all the designs
I ordered a tapestry of a highland cow in browns with a blue tartan scarf and glasses, with a white background. I got a garish multi colouredred yellow/green/purple with a blue background. The coloured thread was ok but it is going to be a nightmare trying to work out what colour goes where. Disappointed as it was supposed to be a gift for my granddaughter but don't know how it is going to work out.
We are sorry that you had a bad experience. Regarding the stamped version, the color block in the drawing does not represent the embroidery thread color. Please carefully identify the symbol or serial number corresponding to the color block and select the thread number according to the serial number requirements. The printing can be washed out after the work is done. If you are good skilled, we recommend you choose a counted version. Thanks for your understanding.
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