Tapestry specialized in business to international e-commerce services, provide branded products and high quality products from Chinese factories and suppliers. We strive to get the items directly from factory and brand sources to ensure the quality and reasonable price.
Written by the business, not verified by us.Tapestrymarket (tapestrymarket.com) has a 3.8 out of 5 rating on OK.one, based on 364 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent overall quality of the products, beautiful designs, and the remarkably prompt customer service when assistance is needed. Many consumers note that the complete kits include everything required for a wonderful crafting journey and express great eagerness to purchase more items. Some reviewers were not happy with the final visual appearance, mentioning that the finished picture did not match the original digital preview at all. A few other people also felt that the items came from unexpected overseas locations and reported occasional problems regarding the overall thread quality.
Auto-generated from all reviews of this business. For reference only.The customer service has been wonderful. The 2 times I had an issue, it was my error and they wereso kind and prompt when assisting me! Way above and beyond. I love the product too. I have bought multiple items and will continue too. Very impressed.
Great product. I recieved it very quickly after ordering. There service has been very friendly when I have needed to contact them. I will definitely order through them again
Great stamped kit. Kept me busy all winter. Thanks
Absolutely fantastic quality and service.
Excellent Delivery and quality - had a small problem which they rectified IMMEDIATELY
I had inadvertently purchased a kit that was not what I wanted. The Customer Service team was very helpful in seeing that I was able to obtain the correct product. This was my second purchase and I would not hesitate to order from them again.
I have several pieces completed and have been very pleased with the finished project and all kits have been awesome. I’m looking forward to working on my first large piece.
Honestly amazing service! I have only purchased 2 kits from them and I know someone who has also ordered and all times they have been fast, reliant and overall amazing service. Definitely my go to website for all my cross stitch
A Loyal Customer for Life I’ve been buying from Tapestry Market for over 3 years now, and across too many purchases to count, they’ve consistently impressed me. But their response to my recent issue truly cemented why they’re brilliant. Last night, I contacted them about a pattern I’d purchased from them that had been damaged by water at my home (my mishap, not theirs). To my amazement, they responded at 8am this morning - and they even apologized for the wait! Within hours, they’d sent me the PDF of the pattern so I could continue my project. The speed, quality, and genuine care in their response absolutely floored me. It was perfect. What keeps me coming back, beyond the exceptional customer service, is their range. They stock incredible cross stitch patterns - huge projects that are actually challenging and rewarding. I’m obsessed with their anime collection, and they also offer stunning renaissance animal portraits and unique patterns from niche films like Hocus Pocus. It’s hard to find suppliers who stock this kind of creative, specialised work. The quality of their patterns and products is genuinely high, and their prices are affordable. Their availability is fantastic too, they rarely disappoint on stock. If you’re on the fence about ordering from them, honestly, you’d be making a mistake. They’re a rare find: passionate, efficient, and genuinely invested in their customers. I wouldn’t hesitate to recommend them to anyone
I have purchased the Horror Characters tapestry from you and I love it. It arrived very fast and was exactly what it shows on the website. The pattern is very easy to follow with very good guide. Price and quantity are exceptionally good. Thank you for your great product. I will definitely be buying more
The kits I ordered came quickly and their customer service is very helpful.
i a the ordered a tapestry on the 14april.order no gbt00080372.i had a message to say it had arrived.but it has not come to this address.please send as soon as possible.thank you.pat andrews
The cross stitch is so easy to do and it is so relaxing to do when you have had a bad day
Their kits are always well done and include everything you need!
Everything was delivered during the time frame. It is exactly what i ordered. Price is right for the patterns. Customer service is excellent.
I'm pleased with my order, my love of cross-stitching started over 50 years ago. I was anxious to start another work of love for my family and found the exact piece I wanted. Happy stitching!
Fast, quick toprated
Instruction graph very hard to read. Just use a magnifying glass to distinguish emblems and colors. Thread is poor quality and just use the needle threader every time. Also fabric too small for an embrodery hoop. Very disappointed for the price paid.
Hello, thank you for your honest feedback. We’re truly sorry to hear that your experience did not meet expectations. We completely understand how frustrating it can be when the instruction chart is difficult to read and the materials don’t feel easy to work with — especially before even starting the project. To help resolve this for you, we’d like to offer the following: • A high-resolution digital version of the pattern (much clearer and easier to zoom) • A printable enlarged instruction guide • Assistance with selecting a suitable hoop size We truly want you to be able to enjoy the project without difficulty. Regarding the chart readability, we are already working on improving our printing size and color contrast for future batches, and your feedback is very valuable to us. If you’re open to it, please contact us directly — [email protected] and we will make sure to find a solution that works best for you. Thank you again for bringing this to our attention. Best regards, Tapestrymarket
364 reviews matching
uk.tapestrymarket.com
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