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Tapestrymarket

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364 reviews

3.8364 reviews
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About Tapestrymarket

Data updated
Website
tapestrymarket.com
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
69% (68/98)
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About this business

Tapestry specialized in business to international e-commerce services, provide branded products and high quality products from Chinese factories and suppliers. We strive to get the items directly from factory and brand sources to ensure the quality and reasonable price.

Written by the business, not verified by us.

Is Tapestrymarket legit?

Tapestrymarket (tapestrymarket.com) has a 3.8 out of 5 rating on OK.one, based on 364 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent overall quality of the products, beautiful designs, and the remarkably prompt customer service when assistance is needed. Many consumers note that the complete kits include everything required for a wonderful crafting journey and express great eagerness to purchase more items. Some reviewers were not happy with the final visual appearance, mentioning that the finished picture did not match the original digital preview at all. A few other people also felt that the items came from unexpected overseas locations and reported occasional problems regarding the overall thread quality.

Auto-generated from all reviews of this business. For reference only.

What people say

Had a mishap with a pattern that I am…

Had a mishap with a pattern that I am currently working on. I told them the wrong pattern number and once I got the right one I resent the request. They sent me the pattern in 1 day! Excellent customer service and I will definitely be using them again when I need more.

Absolutely appalling

Absolutely appalling service and when the product finally arrived it was of such poor quality I threw it straight into the bin! This store should be closed down.

Reply from Tapestrymarket2025-05-17

Sorry, please send the product pictures you received to our customer service email and they will verify it for you. Thank you for your patience.

I ordered 2 kits

I ordered 2 kits, received them in poor condition. one came without instruction or needles just the cloth and thread... totally useless to me. I also am not getting anywhere with the "contact us " order# TMT00215768.

Reply from Tapestrymarket2025-04-29

We are very sorry for the inconvenience. You can contact our customer service through the "Contact Us" at the bottom of the website. Customer service will verify it as soon as possible after receiving the email. Thank you for your patience.

Very Happy

I've been purchasing from Tapestrymarket on and off for several years now and I'm always pleased with it. Shipping is always quicker than I'd expect, and the quality of the products is great. I recently had an issue with a missing item in my order, and Customer service was prompt in re-sending the missing item.

Great customer service

Two of the kits I ordered were missing some of the thread needed. I contacted them and they sent it immediately. I received the replacement thread in 10 days. This is a great store to buy from. Shipping is quick and I usually have my order in 10- 15 days. I will continue to shop with t a pastry market. Martha currie

I saw the kit I was interested in…

I saw the kit I was interested in marked at £15.95. Looked again after an hour gone up now to £16.95. Why????????????????????????????????

Reply from Tapestrymarket2025-04-23

Hello, currently all European countries have started to collect VAT tax. There are clauses at the bottom of the website that state which countries need to pay tax. VAT tax is collected by us and paid by us to your country. You can see this additional deduction when you pay the order.

Pokémon kit- happy international customer

I ordered a Pokémon cross stitch kit recently- posted to Australia. Quick international postage and tracking provided. Product as advertised and had everything I needed in the kit. Work is in progress so no picture. But good price for the size of the kit too. Happy with purchase

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