Beautiful
Beautiful I can't wait to start my tapestries. I bought multiple birds ones, as my son is obsessed. These are gorgeous, brightly colored, and a great size.
About Tapestrymarket
Data updated- Website
- tapestrymarket.com
- Category
- Hobbies & Crafts
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 69% (68/98)
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About this business
Tapestry specialized in business to international e-commerce services, provide branded products and high quality products from Chinese factories and suppliers. We strive to get the items directly from factory and brand sources to ensure the quality and reasonable price.
Written by the business, not verified by us.Is Tapestrymarket legit?
Tapestrymarket (tapestrymarket.com) has a 3.8 out of 5 rating on OK.one, based on 364 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent overall quality of the products, beautiful designs, and the remarkably prompt customer service when assistance is needed. Many consumers note that the complete kits include everything required for a wonderful crafting journey and express great eagerness to purchase more items. Some reviewers were not happy with the final visual appearance, mentioning that the finished picture did not match the original digital preview at all. A few other people also felt that the items came from unexpected overseas locations and reported occasional problems regarding the overall thread quality.
Auto-generated from all reviews of this business. For reference only.What people say
Dissapointed
Found the printed canvas of poor quality print snd very difficult to see what some if the symbols were the cottons are very poor quality that shred very easily and why print differant colours on the canvas to what thread us used. On the whole extremely disappointed with it and unlikely to buy from this company again
Great product
Product is great, haven't had any issues with their items.
Cross stitch
I have done these before and are wonderful
Very quick service and helpful
Spilt coffee over my chart and emailed to ask if I could purchase just the chart due to my clumsiness and within three days they had sent me a pdf if my chart. So very pleased… thank you
Back stitch instructions
I believe every cross stitch pattern should have back stitching instructions. Lost a customer because that is not provided
Fast delivery and easy ordering…
Fast delivery and easy ordering experience.
I am very happy with my beautifull order!
I am very happy with my order and I look forward to ordering from that store again! Their customer service is exceptional and they offer a wide range of models, making it difficult to decide since there are so many gorgeous stamped cross stitch designs!
I love the website and company
I love the website and company. The quality is great. The instructions allow’s you to make amazing projects. My instructions were destroyed and they emailed another copy with no charge! Customer Service responded within 12 hours. The only problem is my wishlist is so long,
AVOID AT ALL COSTS..they always say buy…
AVOID AT ALL COSTS..they always say buy cheap buy twice. Bought a kit, part way through saw that I was stitching a watermark into the picture. Contacted Tapestrymarket UK, who said they would send a replacement pattern and gave me a £2.00 coupon as compensation. Waited weeks for the new pattern to arrive. It finally came, but turned out to be a full kit, complete with watermarks! Contacted Tapestrymarket UK again, they sent me an electronic updated pattern, free from watermarks. First glance, the key is completely different. Closer look, the new pattern uses completely different colours of thread and the actual pictures are COMPLETELY different patterns!!! I have upwards on 300 hours invested in this kit, and using Tapestrymarket UK's patterns and threads, I'm unable to finish it. Oh well, I do have my £2.00 coupon off my next order, and a second faulty kit to go at! I have over 40 years cross stitching experience, and this is hands-down THE WORST kit I've ever used, and the cheapest kit ever bought.
I love it
I love it. It came in a safe neat package. The quality is amazing . I love it
my cross stitch came a few days early
my cross stitch came a few days early, the color of the thread is bright and vibrant, and it was a great price!!
Absolutely love this site I have…
Absolutely love this site I have ordered a few times fast shipping quality items very happy
First order was good second bad
First order was good. Second order they sent me 2 wrong items and were missing 3 items of the 4 pack I bought. When I first wrote them they offered a 20 percent coupon and said that I was only missing 2 of my order. I said no I want my missing 5 items. They wrote back saying they will send the 2 items and that it will take a couple weeks as they are waiting for them to be ready to be sent (that's why they sent Similar items instead without asking me) I pushed back saying the item I order was a 4 pack and underlined 4 pack on my order, they wrote back saying what I selected was just one item. On their site it says 4 pack, and then shows individual picutres which is normal and each picture says 4 pack. Apparently only the first option showing all 4 is a 4 pack and the rest are individual. Which doesn't make sense. I hope they send me my full order, if they do I will upgrade the stars to reflect I got what I paid for. I wrote them saying it's their sites fault not mine and they should change it so it doesn't fool others and they send me the remaining 3 as per my order. Attached is the website. And yes the amount does change but.. Their whole site does that? I'm in Canada and the money changes like 3 times.. Like keeps updating, Per view, so I didn't think anything of it. And yes you can view the individual ones to buy outside of the 4 pack link. Like they are optionas outside of this to link to buy. So why would I think this one had individual options as well.. Plus it says 4 pack on each one Esp when you put it in the cart.. As I was really carful when buying :/ It wouldn't let me add the link, it's the 4 pack poster, dragon reading, racoon with toilet paper, husky in the tub and Yoda on the toilet. Edit* after emailing back and forth, they agreed to send the 2, I ordered that they sent replacements for originally. They wouldn't agree to send the remaining 3 of the 4 pack I bought but did however offer to let me pay the difference of what I paid of the 4 pack on their site. I paid that difference and did not pay any shipping and I received everything today. Their website still has not been updated to show the difference of indivial pieces to a 4 pack they all say 4 pack on that listing...Oh well. Have edited my rating from a 1 to a 3.
Reply from Tapestrymarket2025-02-13
We are very sorry. Customer service has sent the processing result to your email.
Returns - No US Return office - policy is sketchy
Order placed on 12/30/24. Order shipped 01/09/25. Return requested for items received 01/19/25. Contacted the company and asked for return instructions within the allowed 14 days. However, it took an extended amount of time to receive a reply because they were on holiday and the office was closed. When they finally got back with me on 02/03/25, I was offered a 15% coupon or refund 15% of the purchase price which was over $84. I was told that I shipping costs back to the company were very high and they wanted me to keep the products. Couldn't believe Tapestry Market doesn't have a US return office. Case is still not settled because 15% of $84 is not enough at $12.84. Last email 02/06/25 from them. Responded and have not heard back and asked for more money returned and I would accept that. After seeing this post, I was offered a refund 20% of the order. I am choosing to have this experience remain as written. I am pleased this complaint was read by the company. However, even though I will accept the refund amount I hope in the future they will be more clear about not having a return US office.
Reply from Tapestrymarket2025-02-13
We are very sorry. Customer service has sent the processing result to your email.
Tapestry market is a bain when it comes…
Tapestry market is a bain when it comes to check out I cannot find the payment window to check out for payment. So what is the problem?!
Reply from Tapestrymarket2025-02-11
Hello, the order has been shipped and customer service has sent you the logistics information.
Sent pdf of project instructions
an unexpected stitch
found tapestrymarket on a fluke and after looking through thier extensive catalogue, i placed my first order. i love the buy 4 get one free. to date i have purchased stamped cross stitch kits with some accessories. 2 orders, 10 kits! I absolutely love it! both orders arrived before the estimated time and i have shared thier site with numerous stitchers i know. i've become a valued, faithful customer! absolutely recommend!
Customer service helped me very quickly…
Customer service helped me very quickly and sent a coupon for the delay. It wasn't even their fault, just the holiday time delaying packages. Very satisfied!
uk.tapestrymarket.com
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