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Home Services

Taskrabbit US

276 reviews

4.1276 reviews
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About Taskrabbit US

Data updated
Website
taskrabbit.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
276 reviews
Replies to negative
91% (49/54)
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Is Taskrabbit US legit?

Taskrabbit US (taskrabbit.com) has a 4.1 out of 5 rating on OK.one, based on 276 user reviews collected here. It is listed under Home Services and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.

What people say

该服务花费的时间比……更长。

这项服务花费的时间比预期的要长得多。

Reply from Taskrabbit US2026-08-03

Hi KD_ We're sorry to hear your task took longer than expected. Our Support Team is available to assist you further. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience.

恶梦

七月中旬,我与 Taskrabbit 签订了服务合同,负责组装并安装两个水槽柜和两个镜子药柜(每个浴室一套)以及一个衣柜整理器。在国外公司到达之前,我试图对我的浴室进行这个小改进,但在我写这篇文章时,一个药柜没有安装,仍然放在地板上。最后一个任务者说这不符合他的命令,尽管我为这两件事都被收费了。此外,他们还派了一位女士来组装和安装水槽柜,尽管她告诉他们表演不符合这项任务,因为她不知道如何去做,在为他们工作的两年里,她只做过床或抽屉柜等家具。他们仍然告诉我们要来去做。她遇到了一些挑战,花了整整两天的时间来完成这项任务,如果不是一位家庭朋友过来解决了她认为其中一个部分不正确的问题,这项任务几乎无法完成。三个不同的任务执行者在不同的日子到来。一个原本需要一两天才能完成的项目,花了两周多的时间仍然没有完成。

Reply from Taskrabbit US2026-08-03

Hi there – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience. Thank you!

我和工人相处的运气大多很好

我和工人相处的运气大多很好。该应用程序运行正常。我主要抱怨的是每小时 32.10 美元的信任和支持费。这确实阻止了我更频繁地使用它们。除此之外,我还有一段非常积极的经历。

Reply from Taskrabbit US2026-08-03

Hi there-We're sorry for any confusion about your invoice. The Trust & Support fee is charged hourly, as noted on the final booking page before you confirmed your task. This fee helps us maintain a safe community. Learn more here:https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-

迟到令人难以接受,工作质量有问题

这名工人在他预计到达前 1/2 小时联系了我,说他正在完成另一项工作,会迟到。但他又过了一个小时又1/2才到达,所以他迟到了2个小时。由于我的预约时间是 11:00,我想他只是决定去吃午饭。 他组装的第二张宜家桌子显然有问题,但他也到处使用电动工具。 我认为宜家的东西不是一个好主意。我正在将桌子退回宜家,但由于螺栓太紧而无法拆卸它。 我不相信他不会把桌子弄乱。他把其他部分组合得很好,而且他是一个足够令人愉快的人。

Reply from Taskrabbit US2026-08-03

Hi Desiree – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience. Thank you!

Bruce P 在布鲁克林为搬家提供了很大的帮助

我们第一次使用 TaskRabbit 时获得了很棒的体验。在开车送我女儿从芝加哥到布鲁克林的新公寓后,我需要帮助卸载一辆搬家卡车,布鲁斯·P 给了我很大的帮助。他经济实惠,准时到达,并且出色地帮助我女儿拆开她的物品并将它们全部搬进了她的公寓。

我为我的房间预订了 3 个不同的人。

我为我的内阁工作预订了 3 个不同的人。 第一个人确实提前几天取消了,但第二个人在工作前一天以 915 便士的价格取消了。 这确实很不方便,因为我需要为新租户在 sat 上完成这项工作,所以我急于预订某人,但还有其他任务要他做,但他无法完成,因为这不是他的专业知识......

Reply from Taskrabbit US2026-08-03

Hi there – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience. Thank you!

乔纳森和他的团队让我感动......

乔纳森和他的工作人员这个周末让我搬家,他们快速、小心,并为任何问题做好了准备。他们愉快、乐观、镇定。如果没有他们,这位老人不可能在这次搬迁中幸存下来。谢谢乔纳森、何塞和工作人员!!

好点……

任务执行者在整个过程中很及时并进行了沟通。他做事一丝不苟,工作一丝不苟。 他很友好,并确保在他离开之前所有东西都清理干净。 唯一的缺点是他还没有准备好工作所需的一切,这可能会花费一些时间并延迟完成。然而,这项工作完成得很漂亮。