Taskrabbit US (taskrabbit.com) has a 4.1 out of 5 rating on OK.one, based on 276 user reviews collected here. It is listed under Home Services and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
The 5 stars elite tasker did my assembly task so slow. I just doubt the credibility of the reviews. My bed From Wayfair official assemble this piece only costs$89, but the tasker took 2 hours( $63 per hour) ,with my help, and not yet completed it. I called the customer service to cancel my tips for this guy. The representative says I cannot change my tips amount, even it is just within 1 hours the tasker left.
Looking for a small task person is hard. This makes it easier. Will recommend. Most of what you find online are people who will turn your small task into a thousand dollars or more project. This is not like that. Also, sexual harassment is a definite safety hazard when it comes to a woman hiring men to work on their house. I had none of that with this experience. It was prompt, respectful, and didn't pressure me to to do more than requested.
I have enjoyed using Taskrabbit over the years but y’all’s Service fees are ridiculously high. I am making all of the arrangements I don’t understand why the Service fees are an arm and six legs deep.
The tasker was efficient knowledgeable and patient - did an outstanding job
When a Tasker cancel last min.. it can ruin the whole day.. I got another and he cancelled also..very frustrating .. I have used taskrabbit before and I am at about 60 % cancel rate. I also would like to know where (area) the taskrabbit is happy to work.. I had a guy book himself to far and got to me 45 min late.. ?? I really like it.. but can't seem to rely on it ~
Hi, We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".
Dude fixed the problem in the allotted time and it now works great
Our Taskrabbit was very efficient and knowledgeable.
Dave was amazing, he was able to get the job done fast and he even helped me to fix my bed frame.
The person I hired was 15min late and didn’t even apologize for the inconvenience. When we started working he was moving so slow to get stuff to the truck I’m pretty sure he only move 3-4 things down stairs and the rest was me I was bringing stuff downstairs so fast he mostly just stayed in the truck taking his time organizing while I was actually breaking a sweat and when I tried to ask nicely if we could speed this up he cought an attitude with me. Overall just really unprofessional will honestly never booking again if I wanted to do majority of the work myself I would have asked my friends to help.
The AI they utilize for customer service is terrible and no help. Some of the people that offer service on the site should be removed.
Easy scheduling; prompt response; very helpful and reasonable.
You scheduled a task rabbit and they cancelled on you the day you are moving and you are unable to leave a review. Left me high and dry. If not for my friends who came to my rescue I would have had no way to move. Will never use for moving again.
Tasker (cleaner) incorrectly over-billed on invoice. When I followed up with Taskrabbit to fix this, I was told the burden of proof is on the client to provide video evidence of when the tasker arrived and left the premises (an unreasonable requirement in my opinion which allows significant leeway for taskers to over-bill and thereby steal from the clients). Very flawed business model in my opinion. Would never use Taskrabbit again in the future for this reason and will be advising friends and family to likewise never use Taskrabbit.
Feel the booking process is poor. Trust fee is hourly which makes no sense and isn’t clearly stated. Taskers can take their time and there’s no recourse. They’re just at your house, you’re paying them and there’s nothing you can do about it.
Hi, We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".
On time. Quick helpful . Good suggestions.
Really useful-I live alone and so can use periodic help and have hired people for my brothers as they live 2 hours from me. Had good experiences.
The man who put the blinds up for my daughter was fantastic. She said he did a great job and he was super friendly
Very easy to find assistance and super timely. Easy process.
276 reviews matching