Taskrabbit US (taskrabbit.com) has a 4.1 out of 5 rating on OK.one, based on 276 user reviews collected here. It is listed under Home Services and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
Task rabbit fees are ridiculously expensive. My cleaner was great - but the task rabbit trust fee is hourly and ridiculous. Never going to use task rabbit again.
Reply from Taskrabbit US2026-08-06
Thank you for your feedback. We’re committed to making Taskrabbit financially accessible to everyone. Please know that our fee supports the safety of our community. To learn more, visit: https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-
I booked a tasker, but they weren’t available for the entire period that I booked because they had another job that started in the middle of our time. They didn’t mention it until they arrived. That extra hour that they couldn’t provide service created immense hardship in my life.
Reply from Taskrabbit US2026-08-06
We deeply apologize that your recent task didn't go as expected. We want to understand your concerns better so we can look into this for you. Our Support Team is ready to help; just visit help.tr.co and click "Contact Us" at your earliest convenience.
J
Jian · 1 review · Experienced 2026-08-06 ·
★★★★★
This company was very unhelpful
This company was very unhelpful. I would never use them again and I would never recommend them to anyone. I needed someone to help lift a doll house. I kept hiring helpers and they would cancel. The last one that did not cancel just didn’t show up.They left me in a bad situation. I hope my Visa isn’t charged after this horrible time. I will never use this company again.
Reply from Taskrabbit US2026-08-06
We deeply apologize that your recent task didn't go as expected. We want to understand your concerns better so we can look into this for you. Our Support Team is ready to help; just visit help.tr.co and click "Contact Us" at your earliest convenience.
Shay was on time and ready to work!
She is a very organized worker and helped me sort out a huge mess.
I worked with her and she is pleasant to work with.
Shay stayed beyond the time i scheduled for which really helped me.
I recommend Shay for moving, packing, cleaning and organization.
Guy said he could rip the weeds out and he couldn’t, never heard from him again also didn’t do the 2 hours I booked. Gave up very early
Reply from Taskrabbit US2026-08-06
We deeply apologize that your recent task didn't go as expected. We want to understand your concerns better so we can look into this for you. Our Support Team is ready to help; just visit help.tr.co and click "Contact Us" at your earliest convenience.
S
Sandy · 2 reviews · Experienced 2026-08-06 ·
★★★★★
Careful how they weight tasker cancellations
My tasker (a 51 5 star review person) didn't show. The only option Task Rabbit gives is for me to cancel after the arrival time starts. Sadly, that doesn't let me review the tasker. I wonder how many zero star reviews he would have it there was a way to review or penalize a no show. Now I can't get someone to do the job in the time frame I need
Reply from Taskrabbit US2026-08-06
Hi Sandy, we apologize that you've encountered this experience and appreciate you sharing feedback. Your thoughts are valuable to us as we continue to develop and improve. We'll be passing on your feedback to our Product Team. Please let us know at help.tr.co if you need further assistance.
If you’re a Tasker who spent several years of hard work and dedication to this platform, with consistent great rating and customer satisfaction, Taskrabbit WILL find a way to ban you. It has been an ongoing theme for the past year now, the company are looking for way to make their platform look for affordable for customers by banning true elite and great value Taskers for very minor to no reason. Primarily because their rates usually are higher in comparison to new/inexperienced Taskers. Such a shady and messed up company, they choose greed over value and hopefully it’ll backfire on them soon.
Reply from Taskrabbit US2026-08-06
We apologize that you've encountered this experience and appreciate you sharing feedback. Your thoughts are valuable to us as we continue to develop and improve. We'll be passing on your feedback to our Product Team. Please let us know at help.tr.co if you need further assistance.
Tasker was outstanding but service came at a high price when the TaskRabbit fee was added on. Easy to book. It would have been nice to make use of the other half of the hour I paid for by completing another task but as it was unrelated to mounting my TV, the tasker could not, per TaskRabbit.