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Money & Insurance

TaxAudit

60 reviews

4.660 reviews
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About TaxAudit

Data updated
Website
taxaudit.com
Category
Money & Insurance
Location
United States · Folsom
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
100% (6/6)
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Is TaxAudit legit?

TaxAudit (taxaudit.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

D
Debbra · 1 review · Verified · Experienced 2026-06-25 ·

Great persistence and effort of Angela, EA

The effort and time that Angela gave to resolve our issue was great!

Reply from TaxAudit2026-07-02

Thank you so much, Debbra! We appreciate the kind review! - TaxAudit Team

J
J.Lee · 1 review · Verified · Experienced 2026-06-18 ·

Always helpful and always replied to…

Always helpful and always replied to all emails with questions.

Reply from TaxAudit2026-07-01

Thank you, J. Lee! We appreciate the kind review! - TaxAudit Team

S
Suzie · 1 review · Verified · Experienced 2026-06-26 ·

Highly recommend

Highly recommend. Michele quickly determined exactly why we hadn't received our federal refund and her patience and persistence dealing with the IRS was admirable. With clear communication at each step, Michele kept us informed and provided complete closure. Finally we got our full refund. Exceptional service from start to finish.

Reply from TaxAudit2026-07-09

Thank you for taking the time to share your experience, Suzie! We are so happy we were able to help and reach a successful resolution in your case! - TaxAudit Team

B
BobCat Warren · 2 reviews · Verified · Experienced 2026-06-24 ·

She was helpful and kind:)

Reply from TaxAudit2026-06-26

Thank you for the kind review! We're happy you had a positive experience! - TaxAudit Team

B
Bassam · 7 reviews · Experienced 2026-06-23 ·

Big Scam

So they claim to protect you for the year you file. Sadly after filing for many years without issue. My 2023 filing had an issue, now they are asking for $1200 to protect me because irs was too slow to report a problem... My protection is expired! It is common for IRS to take over 12 months to actually tell you something was wrong. So basically anyone who pays them is wasting money, almost no actual auditing happens within the first year. They just make you feel like you have peace of mind but give you nothing in return!

Reply from TaxAudit2026-06-29

We’re sorry to hear about your experience and that it did not meet your expectations. The membership you purchased was obtained through a third-party provider, which offered the annual audit defense product with a defined expiration date. For any questions or concerns regarding that purchase, we recommend contacting the provider directly for assistance. For future needs, if you prefer a lifetime audit defense option without an expiration date, this is available for purchase directly on our website. TaxAudit has proudly provided audit defense services for more than 30 years and continues to strive to deliver excellent service. ~TaxAudit Team

h
hemanshu sheth · 1 review · Experienced 2026-01-12 ·

From the very first phone call

From the very first phone call, TaxAudit provided absolute peace of mind during what could have been a incredibly stressful IRS audit. Their team jumped right in from word one, handling the complexities of my case with immense expertise and clarity. I want to extend a massive, heartfelt thank you especially to Bistra. Her outstanding professionalism, meticulous follow-up, and dedicated support were nothing short of exemplary. She consistently kept me informed, anticipated next steps, and navigated the entire process flawlessly to bring my case to a successful, logical conclusion. If you ever face an audit, do yourself a favor and trust TaxAudit. They are true professionals who truly care about their clients and deliver exceptional results. Thank you, Bistra, and thank you, TaxAudit!

Reply from TaxAudit2026-06-25

Thank you so much for the kind and detailed review, Hemanshu! Reviews like this are why we do what we do! We truly appreciate you trusting us with your case and are so happy we were able to help you reach a positive outcome! - TaxAudit Team

K
Kevin · 1 review · Verified · Experienced 2026-06-19 ·

disappointed

Well, first it takes a long time to get in contact with the audit/tax specialist. We opened our file on June 2nd and we didn't get to speak to someone until 2 weeks later. Meanwhile we are accruing interest with the state. We were told a problem with turbo tax that caused our taxes to be filed incorrectly. Audit does not help with fixing the situation just only telling you what they think went wrong. You have to navigate between Turbo Tax and Tax Audit to get help. Tax Audit doesn't even give you time to get back to them with questions they want to hurry and close your file right away. Just bummed and honestly disappointed in the service for the price.

Reply from TaxAudit2026-06-25

We’re sorry for your disappointment and the delay in communication—we understand how stressful this situation can be. We recognize how important timely communication is, and we regret that this delay added to your frustration. TaxAudit is an audit defense service that helps review and respond to notices from taxing authorities. We explain what happened, confirm whether the agency’s changes are accurate, and advocate on your behalf if adjustments are incorrect. However, we do not prepare or amend tax returns. Although your return was not filed correctly, this was not due to an issue with the software itself, as some tax situations require specific manual entries. We appreciate you speaking with our representative, who provided guidance over the phone and in a secure message to help you prevent this issue in the future. Your feedback has been noted, and we will continue working to improve coordination, communication, and response times so customers feel fully supported throughout the process. ~TaxAudit Team

O
Olga · 1 review · Verified · Experienced 2026-06-19 ·

Appreciate the quick response time as…

Appreciate the quick response time as well as the system to upload documents and email / respond wit the specialist.

Reply from TaxAudit2026-06-22

Thank you, Olga! We're so happy you had a positive experience with the process! - TaxAudit Team

R
R.H. Campos · 2 reviews · Verified · Experienced 2026-06-19 ·

Yasmin Jawaid, EA was exemplary in our case!

Yasmin Jawaid, EA was seriously invested in our issue. She was diligent, respectful & patient throughout this arduous process. The respectfulness was refreshing; her diligence was surprising and her patience with myself and this ordeal was very appreciated. We were very fortunate to have Jasmin Jawaid assigned to our case. Many thanks and appreciation also go to Lisa M. Masciovecchio our case manager. This case began on April 26 until June 19 when it closed. Thanks to all involved at Tax Audit. Sincerely

Reply from TaxAudit2026-06-22

Thank you so much for this kind and detailed review, RH! We are truly grateful for your trust in us and are so happy we were able to help! - TaxAudit Team

H
Helen · 1 review · Verified · Experienced 2026-06-18 ·

Michelle was knowledgeable and…

Michelle was knowledgeable and responsive.

Reply from TaxAudit2026-06-19

Thank you, Helen! We appreciate the kind review! - TaxAudit Team

K
Karen Lewis · 2 reviews · Verified · Experienced 2026-06-09 ·

Owing the government

Debbie was very informative and knowledgeable. I very much appreciated her help

Reply from TaxAudit2026-06-17

Thank you, Karen! We appreciate you trusting us with your case! - TaxAudit Team

A
Andre Eccles · 3 reviews · Verified · Experienced 2026-06-17 ·

Excellent service and easy to understand …

Excellent service and easy to work with . Explained the importance and benefits of using the service and how to manage all aspects of your case.

Reply from TaxAudit2026-06-19

Thank you so much, Andre! We are happy we were able to help! - TaxAudit Team

D
Douglas · 1 review · Verified · Experienced 2026-06-15 ·

Great communications and quick…

Great communications and quick assessment of my situation.

Reply from TaxAudit2026-06-16

Thank you, Douglas! We appreciate your feedback about your experience! - TaxAudit Team

m
mike anhalt · 3 reviews · Verified · Experienced 2026-06-16 ·

Carol Kaufmann provided timely…

Carol Kaufmann provided timely responses, communicated clearly, and was very easy to work with. Her professionalism and attention to detail helped ensure a smooth and efficient process from start to finish.

Reply from TaxAudit2026-06-16

Thank you for the kind review, Mike! We are happy we were able to help! - TaxAudit Team

W
William · 1 review · Verified · Experienced 2026-06-12 ·

Marcellus ex-lained a very confusing…

Marcellus ex-lained a very confusing set of tax instructions

Reply from TaxAudit2026-06-16

Thank you for taking the time to leave a review, William! We're happy we were able to help! - TaxAudit Team

D
Donald · 4 reviews · Verified · Experienced 2026-06-12 ·

Very thorough and informative.

Reply from TaxAudit2026-06-16

Thank you, Donald! We appreciate the review! - TaxAudit Team

T
Thyra A. Riley · 2 reviews · Verified · Experienced 2026-06-02 ·

TaxAudit and Jim Chapman are OUTSTANDING!

Overall, my experience with TaxAudit and with my assigned Enrolled Agent - Jim Chapman - who handled my tax examination was OUTSTANDING!!!! From start to finish, I deeply appreciated how promptly and professionally TaxAudit contacted me based on my Turbo Tax Audit Defense enrollment. Jim Chapman is highly experienced, and he communicated beautifully to me - as the client - how the whole tax examination process would work. Jim gave me excellent feedback as I prepared the documentation required for the tax examination allowing me to refine my presentation. I was extremely pleased at the outcome of the examination and terribly relieved that I did not endure horrible stress – all because of the Outstanding job that Jim Chapman and Tax Audit did on my behalf. THANK YOU FOR YOUR EXCELLENCE AND OUTSTANDING PROFESSIONALISM!!

Reply from TaxAudit2026-06-12

Thank you so much for the kind and detailed review, Thyra! We are so pleased that you had such a positive experience! We appreciate you being a member with us as well as trusting us with your case! - TaxAudit Team

F
Frances · 1 review · Verified · Experienced 2026-06-09 ·

VERY easy to work with

VERY easy to work with, excellent prompt and responsive communication. Easy to access - via phone or MAP.

Reply from TaxAudit2026-06-12

Thank you for the kind review, Frances! We are so happy the process went smoothly for you! - TaxAudit Team

E
ED · 1 review · Verified · Experienced 2026-06-08 ·

From worry to case closed.

Dealing with the IRS can be nerve-racking, and when you receive a notice from them its no picnic. I had to amend my taxes due to an error on my part. I have amended my taxes on my own before, but this time I felt uncomfortable, so I reached out to TaxAudit which I paid for when I filed my taxes with TurboTax. From beginning to end they were very professional. Savannah my case manager made me feel at ease, was completely understanding and was very knowledgeable. Long story short-my taxes were amended and the IRS accepted the corrections and my case was closed. I definitely recommend working with TaxAudit they are professionals and are definitely on your side.

Reply from TaxAudit2026-06-09

Thank you so much for the kind and detailed review, ED! We appreciate you taking the time to share your experience with us, and are so pleased we were able to help! - TaxAudit Team

M
Mike · 5 reviews · Verified · Experienced 2026-05-28 ·

An extremely rapid and professional…

An extremely rapid and professional reply. Could not have hoped for a better resolution. Much appreciated!

Reply from TaxAudit2026-06-09

Thank you for taking the time to leave a review, Mike! We're happy we were able to help reach a positive outcome in your case! - TaxAudit Team