Kevin was very helpful
Kevin was very helpful, informative and knowledgeable
About Taxexpertnow
Data updated- Website
- taxexpertnow.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 242 reviews
- Replies to negative
- 100% (6/6)
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About this business
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Accountants & other Online Advice Experts answer you in hours. taxexpertnow.com - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Written by the business, not verified by us.Is Taxexpertnow legit?
Taxexpertnow (taxexpertnow.com) has a 4.8 out of 5 rating on OK.one, based on 242 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, knowledgeable, and patient when guiding them through complex tax matters and account questions. Consumers also appreciate the remarkably fast and efficient response times and the user-friendly chat platform that makes finding accurate information straightforward. Some reviewers were not happy with occasional wait times before connecting with an expert or felt that certain inquiries required additional independent research. A few individuals also experienced minor technical hiccups, such as missing follow-up emails, unexpected disconnections, or difficulties trying to resume their online chats.
Auto-generated from all reviews of this business. For reference only.What people say
He was very polite
He was very polite, helpful. Overall he helped a lot.
Good clear info.
Verify response time
Understood my concerns, quick response time
Every question was addressed and all…
Every question was addressed and all was satisfied. Thank you!
Reply from Taxexpertnow2026-07-29
Hello Dee, Thank you for your feedback. I'm glad to hear you had a great experience. I did notice that you left a 1-star rating, so I wanted to check in. If there's anything I can do to improve your experience and earn a 5-star rating, I'd really appreciate the opportunity to help. Please let me know what I can do for you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
Her responses were quick & helped me…
Her responses were quick & helped me figure out the problem
He was very helpful
He was very helpful. since I am not that tech savvy.
He explained everything to me and I did…
He explained everything to me and I did what he told me to do.
Extremely knowledgeable
Extremely knowledgeable. More than satisfied. Explaination was easy to understand and follow. Thank you Mick!
Oak Grove Cemetery
Quick response and got my request in the IRS system.
Straightforward thank you
Ms Barbara
Ms. Barbara explained my situation where I could understand what was going on with my refund status.
My question was answered quickly and accurately
My question was answered quickly and accurately. Wish I had started here instead of wasting at least 2 1/2 hours over 2 days holding on the phone.
Very efficient
So much easier than being on forever hold or being told call volume too high call again when trying the IRS customer service numbers.Very
Clear answers
I got clear, direct answers to my questions
This is a shit site
This is a shit site! Every time I try to cancel the site is not available. I’ve been trying for months to cancel. They continue to charge me $45 every month. So now I’m going to sue them.
Reply from Taxexpertnow2026-07-24
Hello Mike, Thank you for reaching out. I understand your concern about having difficulty navigating the site and trying to cancel your membership. I'm happy to confirm that your membership has been canceled, and no future membership charges will occur. As a courtesy, we have also refunded your recent membership payment. It may take 3–5 business days for the funds to appear in your account, depending on your bank's processing times. Please let me know if there is anything else I can help you with. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
Easy to respond with
Easy to respond with. Quick response, good information and extremely helpful
Received answers to my tax questions…
Received answers to my tax questions with direction for ordering and receiving the Government Forms I needed...Caleb C. was a kind and helpful source.
I had a GREAT EXPERIENCE
I had a GREAT EXPERIENCE. I got my answer in a timely manner and the gentleman(Jacob)I worked wth was very thorough.
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