Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Accountants & other Online Advice Experts answer you in hours. taxexpertnow.com - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
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Is Taxexpertnow legit?
Taxexpertnow (taxexpertnow.com) has a 4.8 out of 5 rating on OK.one, based on 242 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, knowledgeable, and patient when guiding them through complex tax matters and account questions. Consumers also appreciate the remarkably fast and efficient response times and the user-friendly chat platform that makes finding accurate information straightforward.
Some reviewers were not happy with occasional wait times before connecting with an expert or felt that certain inquiries required additional independent research. A few individuals also experienced minor technical hiccups, such as missing follow-up emails, unexpected disconnections, or difficulties trying to resume their online chats.
Auto-generated from all reviews of this business. For reference only.
I ha not been able to spick to the tax professional
mrs Fiona
Reply from Taxexpertnow2026-08-15
Hello Ana,
Thank you for reaching out.
We understand that you would like to speak directly with Mrs. Fiona regarding your tax concern. Upon checking, she has already replied that she attempted to call you, but the call went directly to voicemail, and advised that if you received the IRS CP53E Notice, no response is required and a paper check should be mailed to you within six weeks.
We will also reach out to the Expert you’re currently working with to arrange phone call assistance, and we’ll notify you by email once the Expert responds; you can also check the status here: https://www.justanswer.co.uk/question/uas21-vet-available-cat-street-somerset-ja-thank.html.
If you need further assistance, please call us at the number provided in my signature.
Best, Hazel,
JustAnswer Customer Care
[email protected] 1-800-805-5962
I am in a frustrating situation and Joel gave me a plan for submitting my documents to the CRA. I am very grateful! He made a difficult situation easier.
Satisfied Customer!! Assume the $5.00 charge was a one-time charge and not a monthly requirement as advertised. If not, request immediate disenrollment.
my knowledge of both the bank and theSSA wasso limited it was difficult to understand I gave up and will visit the local office tomorrow
Reply from Taxexpertnow2026-08-12
Hello,
If you'd like additional assistance, our Experts are available to help address your concerns and provide more information. Please feel free to contact us, and we'll be happy to assist you further.
Regards,
Bella
JustAnswer Customer Care
[email protected] or 1-800-805-5962
told I would receive an email to delete and reset log in information NO EMAIL
Reply from Taxexpertnow2026-08-13
Hello,
I understand you were expecting an email with instructions to delete your account and reset your login information, but have not received it.
If you would like to proceed with a full data deletion request under the CCPA, please send your request using the contact details in my signature. Once received, we’ll process your request in accordance with applicable requirements. Please allow several days for the request to be completed.
If you need further assistance, please let us know.
Regards,
Aiah, JustAnswer Customer Care
[email protected] | 1-800-805-5962
While the SS expert via on-line printed "chat" was very good, I was connected to a phone call and got AI, which got me nowhere. Now I am frustrated and the pathway to on-line "chat" with the expert has been turned off.
Reply from Taxexpertnow2026-08-11
Hello,
Thank you for sharing your experience, and we are sorry for the frustration caused by the unexpected shift to a phone-based AI interaction after such a positive chat session with your expert. We understand how disheartening it can be to lose that direct connection when you need real help. Your account is still fully active, and we would be happy to connect you with Linda, CPA again at no charge for a second opinion or a new question. Please reach out to us directly so we can get that arranged for you right away.
Best,
Julie, JustAnswer Customer Care
[email protected] or 800-805-5962
My experience with Linda was great. She is very knowledgeable and gave me great advice.
I do have an issue of being charged 70 dollars for a 10 minute phone call and being put on a reoccurring billing cycle. I canceled my so-called membership the same day and will not be using these services in the future.
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