For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Money & Insurance

TBO Bank

103 reviews

3.3103 reviews
Write a review

About TBO Bank

Data updated
Website
tbobank.com
Category
Money & Insurance
Location
United States · Orrick
Status
Unclaimed
Last 12 months
22 reviews
Replies to negative
60% (25/42)
Do you own TBO Bank? Claim this profile for free and start replying to reviews.

Is TBO Bank legit?

TBO Bank (tbobank.com) has a 3.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 38% give 1 star; The business has replied to 60% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
Margaret · 2 reviews · Verified · Experienced 2025-02-24 ·

Fast approval

Reply from TBO Bank2025-03-03

Thank you for taking the time to leave us a review. We appreciate it!

D
Daphne Mahle · 2 reviews · Verified · Experienced 2025-02-24 ·

This company is fantastic!

This company is fantastic!! Their app is very easy to use, they are quick, professional and extremely reliable!! They deserve a lot more than 5 stars!!

Reply from TBO Bank2025-03-03

Wow! We appreciate your feedback. Thank you so much for taking the time to share it!

J
Jennifer E · 2 reviews · Verified · Experienced 2025-02-25 ·

It was excellent and on time.

Reply from TBO Bank2025-02-26

Thank you for taking the time to leave us a review. We appreciate it!

A
Armin Hernandez · 4 reviews · Verified · Experienced 2025-02-24 ·

Easy to apply

Easy to apply, easy process then you’ll get your loan fast.

Reply from TBO Bank2025-02-25

Thanks for your feedback! We love hearing about how Atlas helps others.

B
BRYDEE BURKE · 2 reviews · Experienced 2024-11-30 ·

Extremelyyyy high interest rates

Interest rates are beyonddd what one would imagine, total rip off, and they are no help. I speak to someone with broken English basically telling me to F off.

Reply from TBO Bank2025-02-24

Thanks for your feedback. We'd love the chance to make it right! Can you email [email protected]. Thanks!

M
Mark · 1 review · Verified · Experienced 2025-02-21 ·

People were great

Reply from TBO Bank2025-02-25

Thank you for taking the time to leave us a review. We appreciate it!

C
Charles Franks Jr · 3 reviews · Verified · Experienced 2025-02-24 ·

It was quick fast and very professional

Reply from TBO Bank2025-02-25

Thanks! We appreciate you taking the time to leave your feedback.

W
William · 1 review · Verified · Experienced 2025-02-24 ·

The experience professional and fast.

Reply from TBO Bank2025-02-25

Thank you! Feedback from our customers is always appreciated and welcome.

D
Devin · 1 review · Verified · Experienced 2025-02-24 ·

Blessings come by faith!!!

The money came when I needed it most I’m so grateful !!!

Reply from TBO Bank2025-02-25

Thanks for your review. We love hearing about people's positive experiences with Atlas!

G
Gabriel · 1 review · Verified · Experienced 2025-02-24 ·

I borrowed $1600 to pay back $9000 that…

I borrowed $1600 to pay back $9000 that is ridiculous. This company fail to explain the terms of the loan. Now I’m stuck paying twice a month for well over a year. I wouldn’t recommend this company to my worst enemy.

Reply from TBO Bank2025-02-25

Sorry about your experience, we've looked into this and would like to discuss next steps please email us at [email protected]

M
Melissa · 1 review · Verified · Experienced 2025-02-20 ·

They charge way to much interest 308%…

They charge way to much interest 308% to be exact

Reply from TBO Bank2025-02-24

We're sorry your experience was not amazing. We looked into it and want to discuss how to make it right. Can you email us at [email protected], please?

t
ti · 1 review · Verified · Experienced 2025-02-20 ·

slow transferring funds

i’m currently still waiting on the rest of my loan but i have to make a payment this friday and i received less than half of my loan. i’ve emailed the support line and nothing…

Reply from TBO Bank2025-02-24

Please call our customer care team at 888.354.1532 or email us at [email protected] so we can help you.

M
Mel · 1 review · Verified · Experienced 2025-02-21 ·

Customer service was very good and…

Customer service was very good and knowledgeable about the process thank you so much

Reply from TBO Bank2025-02-24

Amazing! It's customers like you that make us smile. Thanks for sharing your feedback.

K
Kay · 1 review · Verified · Experienced 2025-02-21 ·

Business hours are inconsistent with service, does not follow posted timeline.

Business hours are only until 5 p.m. CST (not a problem per se), but loans are typically not deposited until 5 p.m. CST or later (I would call this factor a problem). Customers whose loans are not deposited when expected are unable to call and speak with a representative due to the odd timing of the loans. This is inefficient and frustrating to the customers. Specific to my experience, I had to wait two business days to receive my loan in addition to the weekend, and whenever I reached out to customer service via email, I received very unsupportive generic responses the next day, simply stating the typical deposit timeline. This was most unhelpful, as that timeline had already been passed. The review process was practically painless, and I have only praises for that, but the deposit timeline and "help" were quite unsatisfactory. I understand that customers have few options anyway, seeing how anyone who accepts such a ridiculously high APR is probably desperate for financial assistance of any kind, but the timeline in relation to business hours shows very poor and inconsiderate service.

Reply from TBO Bank2025-02-24

We apologize you didn't have the best start with us. Please email [email protected] so we can make it right.

S
Sean · 1 review · Verified · Experienced 2025-02-18 ·

Quick and easy

Quick and easy! Especially in a time of need !

Reply from TBO Bank2025-02-24

Thank you! Feedback from our customers is always appreciated and welcome.

D
Diane Kuemmerling · 6 reviews · Verified · Experienced 2025-02-21 ·

My loan application was processed fast…

My loan application was processed fast and I received my funds the next day.

Reply from TBO Bank2025-02-24

Thanks for your feedback! We love hearing about how Atlas helps others

J
Jason · 1 review · Verified · Experienced 2025-02-17 ·

Needed a loan quick

Needed a loan quick. Atlas was available to assist me and the process was easy. The money was in my account the next day.

Reply from TBO Bank2025-02-24

Wow! We appreciate your feedback. Thank you so much for taking the time to share it!

M
Michael · 2 reviews · Verified · Experienced 2025-02-21 ·

simple fast and hassle free

simple fast and hassle free. Thanks

Reply from TBO Bank2025-02-24

Thank you for this! We appreciate you taking the time to share your feedback

A
Alexis · 1 review · Verified · Experienced 2025-02-16 ·

There is a 269% interest charge

There is a 269% interest charge. I'm being charged DAILY. My interest is $100+ & it's only been a week since I've taken the loan the out. Since writing this review 4 days ago, my interest alone is at $176.88. Absolutely ridiculous.

Reply from TBO Bank2025-02-24

Sorry about your experience, we've looked into this and would like to discuss next steps please email us at [email protected]

R
Ramon · 2 reviews · Verified · Experienced 2025-02-17 ·

Great place to deal with.

Reply from TBO Bank2025-02-24

Thank you for taking a few minutes to share your thoughts about Atlas. We appreciate it.