Official distributor of Redragon and Sades Gaming in MalaysiaOfficial dealer of Razer, Logitech Gaming, Steelseries, Corsair Gaming and Plantronics Gaming
Novero Gaming Store (tdc.my) has a 4.4 out of 5 rating on OK.one, based on 289 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-10-25.
I had bought a gaming mouse recently, received product within two days but however the free mousepad was missing. I called customer service and immediately they checked the warehouse and resend the missing mouspad and received it during next day
Good buying experience with them and the products are working well. Delivery was fast but it wouod be better if the delivery updates were sooner.
I would recommend this store to anyone. Really fast delivery and have a various way to get discounts. Also they sell a lot brands to choose from. Pretty much decent gaming store.
The product(V8) which i bought last time was no function and i feel like i being cheat by Novero gaming store. I hope Novero will take action to replace a new product(V8) for me. So that i will give 5star for the rating next time.
The delivery service is kinda slow despite your good company claim it would only takes 1-2 days (west M'sia), but i received my purchase item 5 days after the payment. Well, i can't blame it 100% on you since the problem come from the delivery company. But still, it's a bad experience for me and your company didn't provide the tracking number.
Now we have Poslaju as our contract delivery partner to cover those areas that were formally not well covered by other courier services.Hope to see you again :)
Fast, convenient and superb IT brands and quality~
The box was damaged, but luckily the content inside the box was not damaged. Overall things looks good. Please note that this is the first time i bought something on this site.
But sadly it just get discounted after i bought it
Very good service,fast delivery,nice guide from staff. Totally recommend Novera Gaming Store to my friends and all of the player !
Improve package shipping
trusted website and the items received are in good condition
Efficiencies at their best! Well done.
Good service
The item that show in the website does not have in stock like specific colours.
i do admit that their services is great and the deals given are quite good but the choices are quite limited which cuts me off while i go 'window shopping'. Nevertheless, it is a good store to find Redragon items and other great products :)
As we known, e commerce players are heavily rely on courier service provider because they are the front line who representing on be half of e commerce players. I had purchased several items from TDC. The shipments were either posted to my home(KL) or my hostel(Kampar). I am very disappointed and dissatisfied on one of TDC partner, ABX. Every shipment took more than 2 or 3 days delivered to my hostel doorstep, while another partner Taq'Bin able to make it next day delivery. Just a 30 minutes driving distance from Ipoh to Kampar, but ABX managed to take more than 72 hours to deliver a single shipment. I tried to call their customer service but what I get was a blurred answer. "Alamak, parcel mcm dekat Tapah, u mau sendiri pergi ambil tak?" quoted from the ABX personnel. What does it mean "Macam"? Shouldn't the shipment be located in your facility instead of unclear situation? Why asked me to go pick up myself? Should it be your responsible to ensure the shipment arrived as soon as possible? System information and the real shipment location are different. System said at Kampar but the office worker said at Tapah. Even until today (20/7), I still haven't received my shipment yet which TDC already posted on Monday(18/7). Back to the basic, I understand that it is not TDC problem but to be mention by here logistics service partners are acted on behalf of TDC. Every single mistake that caused by them will devalue TDC image on customer perception. Hence, I sincerely hope that TDC can review their partner service performance. Thanks
thanks for the constructive feedback, this is something that we will definitely look into as we are in the midst of reviewing other courier companies as well. Hopefully this will not happen anymore. Thanks for providing us such concise comment, we truly appreciate it. Follow up on 28th dec. We have acquired poslaju as another courier partners, now you do not have to worry about late delivery as poslaju service is through all remote areas as well :)
the shipment is fast and the product order is in good shape. would try order something else here.good job
great fast service! even faster delivery
Product able to function well but not excellent as described! Keep it up!
I would've rate 5 stars if the delivery service used is the PosLaju Malaysia instead of that damn Abx Express. The delivery was quite late and unsatisfied, and they didn't give me any notice for me to pick up my goods at their centre. Unlike the PosLaju Malaysia, their services are tip top. Really hope that you can change the delivery service to PosLaju Malaysia. Other than that, Novero gaming store is a great place to buy electronic gaming devices, and I'm looking forward to buy anything next time.
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