TeamShirts (teamshirts.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 87% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-11.
The print job on my custom hoodie order was amazing even though I had super tiny text. And I wasn’t charged a minimum set number of hoodies for my custom order which was amazing because it was two different yet matching hoodies for my sister and I. The whole experience was great and my delivery got here right on time when they said it would be!
I placed my order on December 7th full knowing that the order would be ready by the 20th. When the 20th came I was advised that my package would be here by 9:00 p.m. that day but nothing came. The next day I was advised the same thing, and the same with the next day. The gift I was waiting for came the day after Christmas. It sat at a post office in Ohio for 5 days. When you set the expectation of something coming in by a certain date, your customers count on you to adhere to that date.
Reply from TeamShirts2024-12-30
Hello,
We're very sorry to hear that the order arrived late. We've sent an email to follow up with you, and we look forward to hearing back so that we can resolve this with you.
Sincerely,
Teamshirts Customer Service
Great service and support. When an image issue came up the company informed me and suggested a way to fix the issue. Very prompt and the order looked better than expected
Shirts were not ready when they said they would be and they did not confirm the proofs before they produce them. The shirts came out looking weird and very very late
Reply from TeamShirts2024-12-26
Hello,
We're sorry to hear about the trouble with your order. At this time, I see that it was refunded in full.
If you have any further questions or concerns, please feel free to reach out to us again.
Sincerely,
Teamshirts Customer Service
Haven't received my product yet and no response from customer support
I ordered a t-shirt on December 3, and still haven't received it! It's December 23 now. Estimated delivery date was 12 December. I have emailed them 3 times by now but no response yet. I also tried calling them but the lines are always busy!! Very frustrated and disappointed because it was supposed to be a present.
Update since you asked to locate my order:
Here is my order number: 29225817-30984165
Reply from TeamShirts2024-12-23
We do apologize for a delay with your order
I have sent you an email to assist with your inquiry. Thank you!
I’ve read a team shirts a five because they were able to reproduce for me my 1974 Edinburgh State team sweatshirt they did a fabulous job colors were perfect and it was embroidered
Don't deliver on time and don't answer to refund request
I ordered from you because the delivery timeframe matched my needs. I even paid extra for the express delivery so that items would arrive a few days earlier. You didn't even send out the package until AFTER the delivery date, so items never made it on time for my event. When I reached out about it before the delivery date, I was told I needed to refuse delivery to get a refund. I explained that nobody would be at the office to receive or refuse delivery, since the package was arriving at a later date than planned. I have emailed and called repeatedly to try and get my refund for both the order and the express delivery and nobody has picked up the phone or responded to my emails. Your service is terrible.
Reply from TeamShirts2024-12-18
Hello,
We're sorry to hear about the issue with your order. We've refunded the remainder of the order for you now, as requested. Please allow 3 - 5 business days for that to return to the original payment method.
If you have any further questions or concerns, please feel free to reach out to us again.
Sincerely,
Teamshirts Customer Service
Other shirt companies wouldn't make my shirt and wouldn't give me a reasonable excuse. TeamShirts didn't give me any trouble. Great experience and totally would recommend!
J
John Morgan · 2 reviews · Verified · Experienced 2024-12-07 ·
★★★★★
Still have not received the product
Still have not received the product, after receiving a guarantee that it would arrive by November 28th. It is now December 13th. This is AFTER I had paid for "express shipping."
Terrible on timing. Don't order hoping for a Christmas Arrival unless you order in July.
Reply from TeamShirts2024-12-17
Hello,
We're very sorry to hear that you haven't yet received your order. At this time, the tracking appears to have updated, and shows that it should be delivering within the next few days. If you don't receive it by then, please let us know.
Additionally, we've refunded your shipping costs for the inconvenience. This should post back within 3 - 5 business days.
Sincerely,
Teamshirts Customer Service
I am very pleased with the shirts and my logo on them. It was done just as I desired, and I would recommend to anyone asking about what this company offers.
The shirts tend to run very very small and lack any stretch.
Reply from TeamShirts2024-12-12
Hello,
We're sorry to hear that you're not completely satisfied with your order. We've sent you an email to follow up, and we look forward to hearing back from you.
Sincerely,
Teamshirts Customer Service
M
Mkt SF · 3 reviews · Experienced 2024-12-06 ·
★★★★★
Great quality
Good quality of both material and printing. Delivery as expected, we went slightly bigger sizes for everyone to be safe, but no need as they were true to size. We bought hoodies. Would recommend and buy again.
Their customer service was phenomenal when I reached out with an issue with my order. I really appreciated their cheerfulness and willingness to make it right.