TeaVivre

Excellent tea quality and more

Excellent tea quality, large number of choices, prompt service, with follow-up to make sure the package arrived in good shape.

Excellent

First, the product is great; secondly, the consumer experience – including a prompt and friendly customer service – has enough incentives to keep trying and purchasing their products.

High Quality Teas for Reasonable Prices

Fast shipping. High quality teas. Reasonable prices.

The tea was very good

The tea was very good, capable of being resteeped 4-5 times and still tasting great!

My Go To Tea Shop!

I absolutely love TeaVivre! It has been my go to tea shop for I think over 5 years now and I love everything about them. They have a huge variety of different tea types to choose from. Oolongs, pu-erhs, whites, blacks, greens, etc. and in each category you'll find even more options for your favourite tea type. One thing I love about their site is how clear the pricing is when scrolling through the teas. I'm low income and it is really helpful to see a clear price point by weight of the tea. I wish other sites showed their tea prices so clearly. Within the past year or two they have also added a LOT of stunning teaware, tea storage, tea pets, and such. I almost want to list this as a con because it makes me want to buy out their whole shop! My friend gifted me a tea tray from them and a tea pet. The quality of the tray is fantastic and it is so pretty and easy to use and clean. The tea pet is adorable and beautifully made, I love him! The same friend has even more tea ware from them and recently got a three tiered cake storage and huge loose leaf tea caddy. Both are gorgeous! She also has the little sitting crocodile tea pet and he is the cutest little fella. The tea pages also have a lot of information on the teas. Flavour profiles, scents, where they came from, steeping information, and more. They also have a lot of very nice customer reviews which can help inform your purchases. I've actually gotten tea that people have said they dislike because it had a more earthy flavour profile, which I love! Many people are very detailed in their reviews which can help you decide if you think you'll like the tea based on your own preferences. They also have free shipping (at least in the US) for orders over a certain amount and usually have several sales throughout the year! TeaVivre also has really nice little bonuses for VIP members, like free samples, extra discounts, and the like. Customer service is also so nice and responsive. I have actually had them reach out to me to make sure I have gotten packages, they have responded to questions of mine very quickly, and have always been so nice. When my local mail carrier lost some of my free VIP samples, TeaVivre was very attentive during the whole situation to check in with me and figure out a solution. Thank you to everyone there for being so great! My packages always come in great condition and they pack things very well with a lot of care. They have a US warehouse and one in China, and I have found that they both arrive really quickly. The only con I have is their website can be a bit slow. I seriously recommend TeaVivre! They have so many teas. You can go there and get your long time favourites, or try something new. They have inexpensive teas for every day tea drinkers and those with a tighter budget as well as higher end teas for special occasions or those with more to spend. And, if you're looking for new teaware or just like torturing yourself looking at all the beautiful and adorable tea items like I do, they can help with that, too!

Excellent personal service.

Excellent selection of teas

Excellent selection of teas with helpful descriptions for them. Great customer service, numerous promotions make it easy to try different varieties of tea and pricing/shipping is always fair.

The best tea you can get

TeaVivre always ships quickly. They have THE best tea! I love their oolong, the green tea, jasmine tea. My newest favorite is their chamomile rose silver needle tea. The scent of the dried tea is heavenly and it tastes heavenly too. It’s delicate but flavorful.

Good tea & customer service

Good quality tea, fair prices, fast shipping, and good, responsive customer service. I made a mistake in the order and when reaching out to them they answered within a couple of hours, cancelling the order so that I could re-order correctly.

Good tea

Sealed packaging, good price from a sale, speedy delivery from both locations

Lots of quality teas

Lots of quality teas available in sample size and affordable, shipping is also very reasonable.

Great communication

Great communication, fast shipping and good quality products.

Željko ČretniCroatia · 7 reviews · Verified · Experienced 2024-08-09 · Posted 2024-09-06

Everythimg ok

Everythimg ok, from comunication to price... Recomended

Very good high quality teas

Very good high quality teas, fast shipping and really good communication throughout.

The Best Site to Buy Great Tea

The website is easy to navigate, the selection of teas is outstanding, and the delivery is very fast. An all around excellent experience. I have been purchasing my tea from TeaVivre for many years and have never been disappointed.

Awesome

So kind and communicative and great product!

Good Sampler for the Price! Good Value.

The tea came in good packaging, it came quick, and it has been exciting to taste them all! The only complaint I could have would be that the website is difficult to navigate on mobile, and that has made it very hard to want to come back and order any more tea…as I can’t even see the “buy” button, etc. once the formatting is fixed, it would be a 10/10 experience!

I never have any problems with my…

I never have any problems with my order. I really like the chance to get samples.

Efficient process, quick delivery.

Exactly as expected with quick delivery and high quality product.

A loyal customer since 2022

I have been their customers since 2022. The selection is amazaing, and the responses from order confirmation, shipping, and delivered are notified. More importantly, if there is any issues, their customers support will assist and response promptly. Definitely my first choice to buy teas.