Teddy Baldassarre (teddybaldassarre.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I’ve enjoyed the YouTube content for a while and recently purchased a piece I was looking for that’s hard to come by in the US right now. Teddy shipped fast and the piece is great. Wouldn’t hesitate to order again. Thanks!
I requested a return on the watch i just received two days ago and still have not received a response
Hi Richard, Thank you for reaching out. We are sorry to hear that the watch did not work out for you and for the delay in responding to your return request. We have just sent over a return label for you to get the watch back to us, and we will work to process a refund for your order as quickly as possible once the watch lands back to us and has been confirmed by our team. Please do not hesitate to reach out to us directly at [email protected] if you have any questions along the way.
I think what this company does in terms of education and advocacy really pushes them far ahead. They really want their customers to make informed decisions, and treat their purchases seriously.
Thank you for the thoughtful review, Matthew! Helping collectors make informed decisions has always been at the heart of what we do. We appreciate all of the support.
Defective Manufacturing & Finish on Omega Speedmaster Moonwatch Professional. Several months after purchase, while changing the strap in the normal manner (with proper tools and no force applied to the case), I discovered significant manufacturing and workmanship defects on the inside surfaces of the lugs and case. Instead of the expected high-quality polished and brushed finish that is standard on Omega’s current-generation Speedmaster Professional cases, these areas exhibit a rough, visible milling machine finish and are of very poor quality. The holes for the watch strap pins are crudely drilled and show other machine scarring and raw milled surfaces. The inside surfaces of the lugs are expected to have the same high standard finish as the rest of the case. Rough, unfinished, and machine marks (e.g., visible milling lines and uneven texture without proper brushing/polishing) are substandard. These defects are clearly a pre-existing manufacturing and workmanship issue that Omega’s quality control should have identified and corrected before the watch left the factory. No damage occurred during strap removal or installation; the finish was simply never properly executed. I am very disappointed with the complete lack of support and assistance provided by the authorized retailer, Teddy Baldassarre Watches. After I brought the issue to their attention, they refused to assist and instead directed me to contact Omega directly while at the same time alleging that I had caused the damage when changing the strap! This assertion is incorrect and unsupported by the facts. As an authorized Omega retailer, I expected them to stand behind the product they sold and to facilitate a proper resolution on behalf of Omega. I’d be happy to provide copies of the correspondence with Teddy Baldassare Watches. Very disappointed to have received such bad customer support from Teddy Baldassarre after spending so much money. Teddy, it would be appreciated if you respond and not your Customer Success Manager. Please don't use AI to respond. Please go back and read all correspondence and revisit the photos and see if you still think that your responses and customer service was appropriate.
Hi Kenneth, Thank you for taking the time to share your experience. We're sorry to hear that you remain dissatisfied with both your watch and your interaction with our team. We carefully reviewed the photographs and information you provided. Based on what we observed, the finish on the inside of the lugs and around the spring bar holes appears consistent with the manufacturing and finishing of this Omega Speedmaster Moonwatch Professional model, and we did not identify evidence of a manufacturing defect. As an authorized Omega retailer, we cannot determine warranty coverage or manufacturing defects on Omega's behalf. Those decisions can only be made by Omega after inspecting the watch, which is why we recommended that you contact them directly for a formal evaluation. We're sorry that our communication left you feeling unsupported. Our intention was to provide the most accurate guidance based on our review and our role as an authorized retailer. While we respect that you disagree with our assessment, we appreciate your feedback and remain committed to assisting customers through the manufacturer's warranty process.
Amazing company! I have over 60 watches. Teddy Baldassarre is my favorite watch retailer. I got my fast. Can’t wait to give them more of my money. Hahaha
Hey Richard, Earning the confidence of a seasoned collector is something we never take for granted! Thank you for the kind words and for making Teddy your go-to retailer. We look forward to helping you find the next one.
Fantastic selection and speed of delivery after purchase. Easy transaction.
Hey Raj, We appreciate you taking the time to leave a review. Knowing the process was easy and your watch arrived quickly means a lot to our team. Thank you for choosing Teddy!
Excellent customer service and great watches!
Hey Victor, Thanks for taking the time to share this feedback. We are glad you had such an positive experience.
Worked with Juan on the purchase of 2 watches. I knew what I wanted; I just needed to work out the details of the overall deal. It was quick, simple, efficient, and fast. They were on my wrist within 5 days of the order being placed and delivered. The biggest problem now is what to get next!!
Hey Kevin, Juan will appreciate the shoutout. We're glad he could help make the process efficient and enjoyable. Thank you for choosing Teddy. We'll be here to help with the next one when the time is right for you!
Bought a Seiko 5, my second automatic after an Orient Bambino. Watching Teddy's YouTube channel had rekindled my desire to get into watches. So, when I saw the Seiko 5 I had been thinking about getting, on the store, for a good price, it just made sense. I've loved the watch and have worn it almost every day since getting it, 10/10.
Hey, Making the leap from watching the channel to building your collection with us is something we never take for granted. We are glad you're enjoying your Seiko 5. Thanks for trusting Teddy and the team!
VERY PROFESSIONAL AND HELPFUL. VERY PLEASED WITH MY WATCH. BEST WATCH IVE EVER BOUGHT.
Hey Terry, Hearing that this is the best watch you've ever purchased means a great deal to us. Thank you for choosing Teddy! We hope you enjoy it for many years to come.
Great shipping and customer services.
Hey Jeremy, Thanks for sharing the kind words and for providing the review. We appreciate your support!
Good communication. Packaged well. Arrived when expected. Would buy from Teddy again
Hey Wayne, We're glad everything came together just as it should. Thank you for trusting Teddy with your purchase, and we look forward to helping you find your next watch when the time comes.
It was super easy chatting with one of the sale’s reps. He helped me through the process. My watch came super fast and love the watch. I will be buying all future watches through Teddy’s store. I enjoy his YouTube content and want my commissions going to him and his staff.
Hey Frank, Thanks for sharing your experience with us. We're glad to know that everything met or exceeded your expectations. We appreciate the support and the kind words.
Great service, great deals, and great responsiveness. Love my new watch!
Hey Mike, We're happy to know you're loving the new watch. Thanks for taking the time to leave a nice review.
Just purchased the Seiko Prospex Blue Alpinist SPB249 from Teddy B. This was on my wishlist so I decided to pull the trigger after receiving an email reminder from Wil at Teddy B. I guess this makes me a repeat customer. They make the process simple so I will plan to purchase again in the future. The size and dimensions of this watch are good. The Blue dial is better than expected. Since this is a tool watch I plan to split my time between my Sinn 556 I RS on H-Link. I already like the 70 hours of power reserve in the Alpinist so this may get more use. We'll see how it does in the cockpit during night flights.
Hey Douglas, Knowing that you've trusted us with another watch means a great deal. We're glad the buying process went smoothly for this. Thank you for choosing Teddy again.
Another easy online purchase. I've made several purchases online and have always found them to be quick and easy. The selection is awesome and the shipping is free and quick. The Seiko SSC 961 is a great looking watch. Thanks again for the loyalty discount, much appreciated!
Hey Fred, Thank you for continuing to choose Teddy! We're happy to hear that the overall experience keep bringing you back. Well pass along the praise to the team. Enjoy your new Seiko!
Thank you for sharing this, Rocky!
First of all, Teddy is a class act. His YouTube channel is informative without any snobbery. There’s something for all budgets. The Bambino version 7 is a case in point. It looks more expensive than it is because of the finishing and style. Orient movements are in house, something that matters to collectors. The shopping site is user friendly and they did an outstanding job providing tracking. They ship requiring a signature — not all sites do. The sales site has a mind boggling selection. I’ll be back!
Hey Mark, We're glad you found the site easy to use and are enjoying your new Bambino. Thank you for your support. We look forward to welcoming you back!
I just purchased a Grand Seiko SBGM 221 on 7/21, your order processing, shipping, follow through, delivery process with timely notifications was flawless. Your company is functioning like a well oiled clock (pun intended) keep up the good work I'll be back in a few months. Your videos are priceless for a novice watch collector like myself. By the way the watch I purchased is spectacular!!!
Hey Arthur, Hearing that our content helped give you the confidence to make your purchase means a lot to us. We're glad your new piece arrived quickly and that the experience lived up to your expectations from start to finish! Thank you for choosing Teddy.
This my 3rd piece from Teddy. I’m always impressed with the fast shipping, ease of ordering, and amazing range of offerings. Thanks again.
Hey Tony, We are honored to have earned your trust! Thanks for returning once again and for sharing your positive experience.
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