About TentCraft
Data updated- Website
- tentcraft.com
- Category
- Business Services
- Location
- United States · Traverse City
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 0% (0/1)
Is TentCraft legit?
TentCraft (tentcraft.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Has an amazing experience ordering our…
Has an amazing experience ordering our tent. Customer service was amazing throughout the entire process. The build quality is absolutely amazing. Would highly recommend TentCraft.
Customer service was outstanding
Customer service was outstanding; Logan was quick to respond and follow up. Alexandra provided fast and accurate proofing with quick follow up with questions and changes. And despite delays on our end in getting approval, the product was shipped on the original timeline which exceeded my expectations.
If you are serious about your brand and…
If you are serious about your brand and the customer experience you're envisioning - partner with TentCraft to achieve best-in-class results. Our company has ordered three separate tent set-ups over the last three years (with Andy as our consistent contact) and we couldn't be happier with the quality of the product, and the partnership and service mindset the TentCraft team provides.
Very easy to order my replacement top
Very easy to order my replacement top. Delivered quickly and fits like a glove. Made my old canopy look like new again.
Top Quality!
The whole experience from picking out a tent, pricing, designing, etc. was top notch. I am extremely happy with my tent and highly recommend TentCraft. This is the second tent we have purchased over the years. The quality if unmatched.
Prices are way to high.
TentCraft is worth every penny.
TentCraft is the type of company you wish you could deal with on a daily basis. They provide a durable, quality product that they stand behind. Our tent has withstood strong winds, seals perfectly from rain, and has kept our team out of the elements on many less than spectacular days. It is the best tent. When we had a small problem with our tent cover (clasp broke), they stood by their warranty without any hassles. Great product and superior customer service.
My two experiences getting parts have…
My two experiences getting parts have been very easy to do. The staff has been great in assisting making sure we are ordering the right parts, angles.
Great team and great experience
Great team and great experience. From initial quote request through Q&A, art prep, and production, these guys were on point, helpful, and friendly across the board.
Tentcraft made it super easy to design…
Tentcraft made it super easy to design our tent and they were super responsive!
Love TentCraft
The service we receive from TentCraft is always top notch. The quality of their products is also top notch. We love how they stand behind everything with exceptional warranties. Our tent and custom printed walls help us stand out at events. They even custom made some awning coverings for us that turned out great with only one small issue that we had to quickly work around. (hence 4 out of 5 stars) Highly recommend TentCraft!
Really great experience with TentCraft
Really great experience with TentCraft. Our custom tent looks amazing and Logan was extremely helpful throughout the entire process!
Great company
Great company! Great customer service! Very attentive to my design issues. They stayed in contact from order to delivery.
Great communication and unmatched…
Great communication and unmatched quality.
good, dependable company
they were very helpful and the shipment was prompt
Great Company!!!
Great company!!! Very happy with product and customer service.
Brianna and the entire team was great…
Brianna and the entire team was great to work with. the tent looks great.
Pricing is high, quality matters.
People and who you work with. The team was fantastic to work with.
Friendly, efficient rep, good quality product, timely delivery
Sales rep was friendly and efficient. Very nice quality product arrived quickly and was very easy to put up.
