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Business Services

TentCraft

64 reviews

4.964 reviews
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About TentCraft

Data updated
Website
tentcraft.com
Category
Business Services
Location
United States · Traverse City
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
0% (0/1)
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Is TentCraft legit?

TentCraft (tentcraft.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

K
Kevin · 1 review · Verified · Experienced 2026-05-11 ·

Very responsive and helpful.

c
customer · 2 reviews · Verified · Experienced 2025-08-06 ·

Has an amazing experience ordering our…

Has an amazing experience ordering our tent. Customer service was amazing throughout the entire process. The build quality is absolutely amazing. Would highly recommend TentCraft.

J
John Brunner CE Print Promo · 1 review · Verified · Experienced 2026-05-08 ·

Customer service was outstanding

Customer service was outstanding; Logan was quick to respond and follow up. Alexandra provided fast and accurate proofing with quick follow up with questions and changes. And despite delays on our end in getting approval, the product was shipped on the original timeline which exceeded my expectations.

L
Lori, Co-Owner · 1 review · Verified · Experienced 2026-05-05 ·

If you are serious about your brand and…

If you are serious about your brand and the customer experience you're envisioning - partner with TentCraft to achieve best-in-class results. Our company has ordered three separate tent set-ups over the last three years (with Andy as our consistent contact) and we couldn't be happier with the quality of the product, and the partnership and service mindset the TentCraft team provides.

H
Honest John · 1 review · Verified · Experienced 2026-04-28 ·

Very easy to order my replacement top

Very easy to order my replacement top. Delivered quickly and fits like a glove. Made my old canopy look like new again.

l
looka-ref-user-name-WCxculSfG · 3 reviews · Verified · Experienced 2026-05-04 ·

Top Quality!

The whole experience from picking out a tent, pricing, designing, etc. was top notch. I am extremely happy with my tent and highly recommend TentCraft. This is the second tent we have purchased over the years. The quality if unmatched.

A
A Garth Little · 2 reviews · Verified · Experienced 2026-05-07 ·

Prices are way to high.

M
M. Snyder · 1 review · Verified · Experienced 2026-04-29 ·

TentCraft is worth every penny.

TentCraft is the type of company you wish you could deal with on a daily basis. They provide a durable, quality product that they stand behind. Our tent has withstood strong winds, seals perfectly from rain, and has kept our team out of the elements on many less than spectacular days. It is the best tent. When we had a small problem with our tent cover (clasp broke), they stood by their warranty without any hassles. Great product and superior customer service.

R
Ricardo · 3 reviews · Verified · Experienced 2026-05-05 ·

My two experiences getting parts have…

My two experiences getting parts have been very easy to do. The staff has been great in assisting making sure we are ordering the right parts, angles.

B
Ballard Truck Centers · 1 review · Verified · Experienced 2026-05-04 ·

Great team and great experience

Great team and great experience. From initial quote request through Q&A, art prep, and production, these guys were on point, helpful, and friendly across the board.

c
customer · 1 review · Verified · Experienced 2026-04-29 ·

Tentcraft made it super easy to design…

Tentcraft made it super easy to design our tent and they were super responsive!

R
Retuned Jewelry · 1 review · Verified · Experienced 2026-04-21 ·

Love TentCraft

The service we receive from TentCraft is always top notch. The quality of their products is also top notch. We love how they stand behind everything with exceptional warranties. Our tent and custom printed walls help us stand out at events. They even custom made some awning coverings for us that turned out great with only one small issue that we had to quickly work around. (hence 4 out of 5 stars) Highly recommend TentCraft!

E
Emily S. · 2 reviews · Experienced 2026-05-04 ·

Really great experience with TentCraft

Really great experience with TentCraft. Our custom tent looks amazing and Logan was extremely helpful throughout the entire process!

c
customer · 1 review · Verified · Experienced 2026-05-01 ·

Great company

Great company! Great customer service! Very attentive to my design issues. They stayed in contact from order to delivery.

V
Veterans Office · 1 review · Verified · Experienced 2026-04-24 ·

Great communication and unmatched…

Great communication and unmatched quality.

c
customer · 1 review · Verified · Experienced 2026-04-23 ·

good, dependable company

they were very helpful and the shipment was prompt

L
Landon Wilkes · 1 review · Verified · Experienced 2026-04-28 ·

Great Company!!!

Great company!!! Very happy with product and customer service.

B
B.A. with Patriots In Action. · 1 review · Verified · Experienced 2026-04-21 ·

Brianna and the entire team was great…

Brianna and the entire team was great to work with. the tent looks great.

J
James Clifford Ironman · 1 review · Verified · Experienced 2026-04-21 ·

Pricing is high, quality matters.

People and who you work with. The team was fantastic to work with.

M
MP · 5 reviews · Verified · Experienced 2026-04-20 ·

Friendly, efficient rep, good quality product, timely delivery

Sales rep was friendly and efficient. Very nice quality product arrived quickly and was very easy to put up.