Great response time and quick turnaround time after ordering
Great response time
TentCraft (tentcraft.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Great response time
Incredible customer service. Worked with me the entire way
I was in desperate need of support when I found TentCraft. The entire team stepped up and got my project to completion with little time but they executed flawlessly. The tent is beyond our expectations and was the highlight of our event. Thank you Ray, Charlie, Andy and everyone else behind the scene that made this happen!!
TentCraft is a PREMIUM product and is a great partner in assisting us market and showcase our VIBE105 brand!! The speed, accuracy and staff responsiveness for our 10x10 Tent topper was exactly as advertised - 10 out of 10! Will be rounding out our design scope with more TentCraft products for sure.
Over the past several months, I’ve continued our relationship with your company while transitioning into ownership of the business after an unexpected loss in our family. During this period, your team’s consistency, reliability, and clear communication have been especially valuable. Despite the internal challenges that come with inheriting a business under difficult circumstances, your ability to deliver materials on schedule and maintain quality standards has helped ensure continuity for our customers. I appreciate the professionalism you’ve shown and the patience and I look forward to strengthening our partnership as we move ahead.
Extremely helpful team and high attention to detail. Tom is always quick to stay on top of things and keep me updated through the whole process. Quality product and true to description
The customer experience was great. Everyone that I dealt with was very knowledgeable, thorough, professional, and had no conflict with all of the changes I was requesting (I didn't make it particularly easy). Will use again and recommend.
Working with Logan is always a great experience! Tent Craft is definitely the only way to go for our event needs.
Customer service and the quality of the product are the main reasons. Highly recommend TentCraft if you are in the market for a new tent
Thank you, Nicole and Alexandra for bringing this project to the finish line in such a short notice and for understanding my needs. Much appreciated!
Amazing tent all around. From the sturdy craftsmanship to the design- the overall impact at our event went beyond our expectations!
I can always rely on Ray and the entire team at Tentcraft to provide the best quality tents and flags and to execute everything on time right down to the delivery! Thanks Tentcraft!
From the initial call to the final product, the whole experience was great. The Staff was super helpful and made sure we got the tent we wanted.
Love them! !!
The team was very responsive from the get-go. They identified our team's needs and worked hard to get us what we wanted in a timely fashion. Their pricing is very competitive to other brands we had been exploring. The quality of the tent is top notch. I would highly recommend TentCraft for anyone looking for a durable, high quality tent for their organization.
Excellent tent we had crafted from TentCraft. Super high quality materials and it turned out PERFECT with the design we came up. HIGHLY RECOMMENDED if you want something that will last.
Brianna Pope provides the best customer service and attentiveness to detail in the products TentCraft provides. We have enjoyed working with TentCraft for our products.
From the first email through a fall and spring rowing season owning our beautiful tents, the service, the incredible quality, and the ease of set up and tear down- TentCraft is top notch!! We received compliments from other teams and we were happy to point them to TentCraft.
64 reviews matching