Testimonye

Everything was as described and…

Everything was as described and functions really well.

Defective valves

Was really happy to receive my bags. However, when I used them, two of them have defective valves. They shrunk down ok, I closed the valve but I heard the air leaking out of the valves. So 25% of my order was useless

give it a try

well pleased with service thxs

Happy with the sheets!

Not tried them yet, bought for my step mum to use on her wooden floors

All good thank you

Poor all round

I ordered on 27/11/25. They overcharged massively, added a tax which I fought to get removed. No tracking available refused to acknowkedge me request for a refund. Literally just delivered. Very inferior goods two of their "Wave"glass mugs. Not hand crafted as described. Very thin glass. Not suitable for any heat. On inspection, one mug has a crack in it. The only good thing I can say is hats off to their advertising people ! If I thought I would ever recieve it, I would demand a refund 😡

Absolutely appalling

Absolutely appalling - poor quality goods. Incorrect size and very flimsy material. When asked for a refund I was offered £2 even though the item was £12.99 plus postage. Horrendous service with no customer service at all only emails. Would recommend you do not buy from this company

Barbara Anne PickstockUnited Kingdom · 31 reviews · Experienced 2025-07-31 · Posted 2025-09-22

I ordered a dress from this company

I ordered a dress from this company. It was shipped from the USA. Although advertised at £18.99 by the time you added on postage & packing it actually came to £30. When the dress arrived it did not resemble the lightweight, floaty material of the dress in the advertisement. The dress shown in the video absolutely looked liked a cotton or viscose summer dress. It ended up being 100% polyester, double lined from the bust downwards making it even hotter/ less breathable. I had written enquiring about the fabric but before receiving a reply they had already shipped it out on the weekend! Despite numerous emails requesting a Returns address, it was only when I got PayPal to intervene that a Returns address was given. To return the item with tracking to the Hong Kong address would have cost more than £20. Hence I am stuck with a horrible synthetic material dress which I am unable to wear. Extremely poor customer care & I cannot recommend.

Thought I ordered 2 of same outfits…

Thought I ordered 2 of same outfits just different sizes and colours. Was happy with one of them - was as advertised and fit for purpose (sitting on a plane, lite weight and confy). The other is a different style and I dont like the colour. Returning not easy. Ive emailed so watch this space. I paid with PayPal so if I get no joy with the company I'll try through paypal. In company's defence, thus was my error in first instance but refunds should be easier

Scammers - don't use!

Unfortunately my experience is the same as everyone else's. What was sent, after over 2 months, was very poor quality and doesn't fit because it doesn't match the measurements given on the website. When you attempt to get a refund they insist you post it to China, which costs more than the product is worth, and then offer you a pittance in return, whilst assuring you that you may keep the useless product. After arguing with them for over a month I gave up.

Heidi ClarkUnited Kingdom · 1 review · Experienced 2025-08-14 · Posted 2025-08-14

If there was a 0 I would give that

If there was a 0 I would give that! Ordered swim wear for my holiday. 1 month passed and no items, asked for a refund as item never arrived and kept getting odd emails asking me to wait till it arrives and I won’t be disappointed. Explained was never going to arrive in time for my holiday and continue to dance around the refund subject. Have paid on my credit card so I may get my money back in other ways. Avoid avoid avoid

Scam company ???

The dress arrived after almost two months, the quality was poor and the size was not at all correct, so I decided to return it, then the trouble started, asking for a returns address i was told thati would have to send it to their Chinese factory and that it would cost a lot of money so they offered me£3 I told them that was an insult so guess what, they increased the offer to £6 ,sound familiar ? I have emailed trading standards, and the fraud department at MP. Let's stop this scam company so others are not, all these reviews are very similar, I will let you know my progress

RudierooUnited Kingdom · 6 reviews · Experienced 2025-07-27 · Posted 2025-07-27

RETURNS BATTLE

Having decided to return my items for a refund I find I'm in a battle for this to happen, very frustrating. Spent £67 offered £7 then £14 then £21. I'm still arguing that I'm entitled to return them for a full refund! I would not buy from this company again. Clever marketing makes it all look legit and professional but so far it seems like a dodgy company. I've had chemo and my skin is now extra sensitive to certain materials which is why I need to return them.

Fraud

Fraud. Provide goods that were not as advertised that they then discourage you from returning due to the "high cost" and offer a few $ or £ back in compensation

DANGER - DO NOT ORDER

Absolute scam. DO NOT ORDER ANY CLOTHING FROM THEM. They imply you can return. You can not.