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Sports

The Billiard Bay

60 reviews

4.760 reviews
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About The Billiard Bay

Data updated
Website
thebilliardbay.com
Category
Sports
Location
United States · Covina
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
50% (2/4)
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Is The Billiard Bay legit?

The Billiard Bay (thebilliardbay.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
Mel · 3 reviews · Verified · Experienced 2026-07-02 ·

I HAVE NOT RECIEVED MY ORDER

C
Customer · 2 reviews · Verified · Experienced 2026-06-30 ·

They are very professional made they…

They are very professional made they slide very well thxs

R
RANDALL TWYMAN · 2 reviews · Verified · Experienced 2026-06-10 ·

The pool cue holder

The pool cue holder was delivered on time and in good condition. Easy to install.

J
Jason · 1 review · Experienced 2026-04-28 ·

The pool cue shaft is what I was hoping…

The pool cue shaft is what I was hoping to get. the experience was great with your service; hope to continue purchasing from your place!!

M
Michael Saul · 1 review · Experienced 2026-03-27 ·

The billiard bay is very respectful and…

The billiard bay is very respectful and dependable! Highly recommend!

A
Archi B. · 2 reviews · Experienced 2026-03-03 ·

The staff at The Billiard Bay really…

The staff at The Billiard Bay really knows their stuff and helped me pick out the perfect cue for my playing style

M
Michael Rodriguez del Rey · 1 review · Verified · Experienced 2025-12-28 ·

The pool cue shaft is what I was…

The pool cue shaft is what I was looking for to get. The experience was great with your service hope to continue buying from your place!!

d
donald lavallee · 1 review · Verified · Experienced 2026-01-09 ·

shipping was a bit high for usps!

M
Muhammad Tayyab · 5 reviews · Experienced 2025-12-18 ·

I remember you are services I need to…

I remember you are services I need to again high recommend thanks

J
Josh Johnson · 1 review · Verified · Experienced 2025-09-30 ·

Shipped quick

Shipped quick Got what I ordered

S
Sophie T. · 1 review · Experienced 2025-10-01 ·

The Billiard Bay offers a fun and…

The Billiard Bay offers a fun and welcoming atmosphere with well-maintained tables

R
ROBIN HASSA · 1 review · Verified · Experienced 2025-09-15 ·

great service

C
Chris · 2 reviews · Verified · Experienced 2025-08-25 ·

Would definitely recommend to others

Very helpful and prompt customer service. Order arrived earlier than expected and will definitely do repeat business.

G
Gidgett Stone · 25 reviews · Experienced 2025-09-07 ·

The billiard bay was quick on refunding…

The billiard bay was quick on refunding my purchase when the item was out of stock. I would use them again for a purchase , if an item catches my fancy

J
Jessica Perez · 1 review · Verified · Experienced 2025-08-07 ·

Pucks look great love them

C
Claudia Rodriguez · 3 reviews · Verified · Experienced 2025-05-20 ·

The Tip of the Cue fell off shortly…

The Tip of the Cue fell off shortly after using it, which was disappointing. The quality and the design were excellent.

D
Duane Remick · 4 reviews · Verified · Experienced 2025-06-02 ·

GREAT VALUE

GREAT VALUE , SHIPPED VERY FAST TOO, THANK YOU, HIGHLY RECOMMEND BILLIARD BAY

J
JKR · 1 review · Verified · Experienced 2025-05-16 ·

Poker Pool Cards

Just what I was looking for. The cards were perfect.

D
Devon Jenner · 2 reviews · Verified · Experienced 2025-03-27 ·

Great Experience

Got exactly what I paid for. Fantastic Quality Pool Balls. Price was not a deal but right in line with what other retailers were asking

C
Chris B · 2 reviews · Experienced 2025-03-11 ·

item never came

I ordered a cue on feb 21st. It's march 11th and the tracking has said "waiting to be picked up" since. I asked for a refund.. this is way beyond ridiculous.

Reply from The Billiard Bay2025-03-12

We apologize that there was an issue with USPS after your order was shipped. After communication with you, we have already issued a full refund as requested.