I placed an order on November 2
I placed an order on November 2, 2024 and have not received it yet!! It is now December 3, 2024 and have no way of contacting this company to find out what happened to my order.
Theblackwear (theblackwear.com) has a 1.3 out of 5 rating on OK.one, based on 152 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 91% of reviews are 1 star, a relatively high share; The business has replied to 4% of negative reviews; 35 of them were added in the last 12 months. Last updated 2026-10-25.
Most reviewers were let down by their experience overall. Many people strongly complained that the items received looked completely different from the online pictures, featuring faded prints and poor quality materials. Consumers also reported major frustrating issues regarding their orders, noting that shipments either arrived many months late or never showed up at all. Some reviewers were not happy with the website and customer support, stating that communication channels completely failed and tracking information was inaccurate. However, some customers also noted specifically that the clothing sizes were frequently incorrect, making the delivered garments completely impossible to wear properly.
Auto-generated from all reviews of this business. For reference only.I placed an order on November 2, 2024 and have not received it yet!! It is now December 3, 2024 and have no way of contacting this company to find out what happened to my order.
The worst customer service and product ever!!! I wish i would have read the reviews prior to purchasing 4 items. The material and sizes were sooo off. Attempts to make contact with someone was extremely difficult but finally someone responded to my emails. Only to judge me and ask me a question back about why i am so unhappy. It took 3 emails to finally receive a response of “I am responsible to pay for the returns… To China.. WHAT!!! I threw $280 in the trash because i truly doubt i was going to get any kind of refund based off the customer service or lack of i did get. TRASH COMPANY!
The wrong sweater size was sent. I sent them a email of the sweater and they told me they would send me another sweater, I would have to pay for shipping. This is horrible customer service I've ever experienced and this is my second or third time sitting in the email concerning.I'm going to dispute that charge in my credit card as well
The reviews I read were bogus. Nothing is wrong with this company. It's legit and the item is good
Thank you dear, thank you very much for liking and sharing! 🌟🎉 I am glad to hear that you like our products. We will continue to work hard to provide you with better services and better products. We look forward to your visit again and wish you a happy life!
I was excited to stumble upon a site selling African heritage prints. As an African, I knew I had to have a couple of pieces, but first, I thought, "Let me try by buying three items to see if the reviews I read are unfair or not." I bought the following: 1. Men's African Traditional Patterns 100% Cotton Shorts 2. Men's Funny Listen To God Street Boy Graphic Print T-Shirt. 3. Men's Vintage Featured African Art Print Buttoned V-neck Cardigan Sweater So, the reviews are not short of the truth. 1. The cardigan's material is not wool, as it appears on the site, and the t-shirt's material is not a cotton blend, as described. 2. Both tops did not fit me, and I am a medium and decided to order a large. The cardigan sides could not even go past my nipples to close. The printing is poor quality, and the inner material is Ginza felt. The T-shirt material is cheap polyester. I won't think of wearing it in the summer. 3. The shorts fit well, but I received a zipped pattern instead of what is on the page. The other troubling thing I experienced is that you do not get any updates after your order has been confirmed. The page claims to be in the UK, but the items came from Beijing Jintai Yong Hui.
Beware. Sweaters from this site are a total rip-off. The quality of their products is extremely bad. The quality is equal to a badly cut thin layer of fleece from a store like Michaels with a design spray painted on. I doubt it would go through a washing machine one time without totally pulling apart. I regret wasting money on this product.
I ordered 3 items from this online store, looking at the pictures I thought it was good quality and design but when I received my order, only 2 of the items were in the package and the quality is very poor. I emailed the contact information and have had no response from them. Don’t waste your money on this stuff it’s worthless garbage.
If I could leave zero I would. Cheaply made. Ordered XL fits like a small. Don’t waste your time.
I ordered 2 sweatshirts. Didn’t know it was coming from china. They were cheaply made and didn’t have a stamp in it to tell front from back. Also didn’t have a care plan in it. Most of all the colors wasn’t as vibrant as the pics! Terrible! To make matters worse, I wanted to send them back. They offered me a 20% discount.I went to the post office to send them back and it cost more to ship than what I paid for them. I’ll give them to someone and never ever deal with them again! Total scam!
I really wish I would've checked here first. The quality is so terrible I wouldn't buy it for my worst enemy. I immediately put it in the trash. Cheapo, synthetic fiber clothing at a ridiculous price. You've been warned.
I placed an order with this so-called ‘Black Wear’ company expecting to support a black-owned business, but it turned out to be nothing more than a sham. After weeks of waiting, my items never arrived, and customer service was non-existent. To add insult to injury, I discovered that this company isn’t black-owned at all but rather based in China, falsely advertising their products to appeal to conscious consumers. The lack of transparency and respect for customers is unacceptable. I feel completely misled and would not recommend anyone waste their hard-earned money on a company that refuses to deliver on its promises. Save yourself the headache and support a brand that’s honest and deserving of your business.” This highlights key issues like misrepresentation, lack of customer service, and the failure to deliver, and encourages other customers to stay away.
After a month, I still have not received my order and they keep telling me that they don't know why warehouse has not sent it out. This is not a legitimate business.
This is a scam. Firstly, they are in China!!!! There is nothing black about this company! Where they are located is not apparent. The product is abysmal, and they are not making the effort to provide a refund or provide a return label.
I placed an order on 9/26/24. It is now 11/13/24 and I have not received my order. I read the reviews too late. I do not expect to receive my order and it will be difficult to get a refund. Based on my bank receipt, I believe this is a Chinese company. I do not purchase from Chinese companies due to receiving low quality in the past. Beware.
A absolute disgrace THIS IS NOT a black owned company, My order took three weeks and it came from China 🇨🇳 Once I finally opened the plastic wrapped bag I was totally disappointed in the cheap quality they use to make the wool printed sweater. If I could leave a photo I would have!!!! Save yourself the headache and avoid this fake IG china 🇨🇳 business 👎🏿
Purchase at your own risk! This company needs to be shut down for fraud immediately! They’re selling cheap ‘one side’ printed felt as “woollen Cardigans”. You have been warned!
I received my sweater today and it was exactly how it was in the pictures on the website. I LOVE LOVE LOVE the male sweater I purchased. I definitely will be ordering again.
Thank you dear, thank you very much for liking and sharing! 🌟🎉 I am glad to hear that you like our products. We will continue to work hard to provide you with better services and better products. We look forward to your visit again and wish you a happy life!
If I Could Give A Negative -1,000 Stars I Would!!!! I Ordered 2 Cardigans For Approximately $80. I Was So Exited Because The Pictures Are Beautiful! I Had Plans On Buying So Many Things On The Black Wear! I Saw Image After Image Of Great Cardigans. I Even Planned To Order Hats And Shoes From Other Sites To Match The Outfit! First, I Waited About A Month. Then When I Got My Package And Opened It I Was Aghast!!!! The Cardigans Were NOTHING Like The Pictures!!! It Was The Worst Quality Ever!!!! First The Color Was Dull, The Material Was Super Thin And Crappy!!! The Button Holes Looked Like Someone Took A Knife And Punched Holes In The Thin Shabby Cloth! I Ordered An Extra Large And It Was More Like An Extra Small!!! This Is The Absolute Worst Quality I Ever Seen!!! I Wish I Could Post Pictures On Here And You Would Be Shocked Too!! I Immediately Looked For A Return, But On Reading The Company Stated That Returns Must Be Approved. I Sent An Email And Cussed Them Out!!!! They Didn't Even Give Me An Order Number To Reference My Order. The Black Wear Is A Scam!!! I Learned My Lesson About Companies Advertising On Facebook And Instagram! If You Read This Review, DO NOT BUY FROM THE BLACK WEAR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The order was wrong and the clothes are very cheap and don't reflect the advertisement of clothes displayed.
Really nice shirts! I ordered 3 times for a total of 16 shirts and have not had an issue at all. Sure, it may take a month to get your order, but it's well worth the wait. Have your shirts laundered before wearing, to soften them up. No problems, and a lot of compliments!
Thank you dear, thank you very much for liking and sharing! 🌟🎉 I am glad to hear that you like our products. We will continue to work hard to provide you with better services and better products. We look forward to your visit again and wish you a happy life!
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