The Free Website Guys (thefreewebsiteguys.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
What people say
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Thomas · 2 reviews · Experienced 2026-07-20 ·
★★★★★
★☆☆☆☆
I was genuinely excited to try this service because it was presented as a way to get a free website. Throughout my initial conversations, the communication consistently suggested that the website itself was free. Even when I specifically asked whether it was really free, there was no mention of any required hosting subscription or annual payment.
Only after several conversations and being directed to an external link did I discover that I would actually need to purchase a hosting plan.
To be clear, I don’t have a problem paying for hosting. Every professional website needs hosting, and that’s completely understandable. My issue is the lack of transparency.
If a paid hosting subscription is mandatory, this should be communicated from the very beginning instead of only becoming apparent later in the process. Setting the expectation of “free” without clearly explaining the unavoidable costs creates a disappointing customer experience and leaves potential customers feeling misled.
A little more honesty and transparency upfront would have made a huge difference. Unfortunately, based on my experience, I can’t recommend this service.
Reply from The Free Website Guys2026-08-05
Hi Thomas,
Yes, so our website work is free. However, everyone who wants a website on the internet has to pay a few dollars/month for web hosting. It's the cost of a coffee. :)
We're not a web hosting company ourselves — you're not paying us this money — and so we just recommend the ones we use at the beginning of our process.
Sorry if you didn't think we were clear enough about this! That's on us.
Best,
John
Co-Founder
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Randy Meyer · 1 review · Experienced 2026-07-18 ·
★★★★★
These guys do an excellent job—thorough…
These guys do an excellent job—thorough communication and quality work. Definitely a pleasure to work with and highly recommend them for website services.
Communication was great. I was kept updated and in the loop the entire way. Any questions I had were answered swiftly and with details. The site is delivered with pre-placed containers with data. I was provided videos to learn how to tweak the site to my liking. They delivered what they said. Sven was my main contact.
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Georgie · 4 reviews · Experienced 2026-07-09 ·
★★★★★
Absolutely incredible from start to…
Absolutely incredible from start to finish – could not recommend more!
I cannot thank The Free Website Guys enough for building my, fully functional website for StillForm®. From our very first chat, they listened carefully to exactly what I wanted – my calm, intentional brand style, clear customer journey, and all the specific features I needed – and brought it all to life perfectly.
They walked me through every step simply, sorted out all the technical setup with WordPress, Elementor and my hosting.
Professional, patient, incredibly helpful.
If you’re looking for someone to build your brand online without the stress, choose them – you won’t regret it!
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Adrian Oliver Chocolates · 2 reviews · Experienced 2026-06-15 ·
★★★★★
Helped create a fantastic website
Helped create a fantastic website, with very helpful service and advice. I will be recommending to others in the future.
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ieisha smith · 1 review · Experienced 2026-06-30 ·
★★★★★
Good quality for free website building
Good quality for free website building. The communication was great, and even offered to assist further after completing the website. There is small cost for software needed to build website at very affordable options. Completed website building in timely manner. Overall good experience working with the free website guys.
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Michael Kiernan · 7 reviews · Experienced 2026-07-12 ·
★★★★★
Website creation
Sven and his team were a pleasure to work with. They were responsive to questions, receptive to revisions, and worked diligently to help bring my vision for the Odyssey Publishing website to life. As with any creative project, there were adjustments along the way, but they remained professional and committed to getting the project where it needed to be. I appreciate their efforts and would not hesitate to recommend them to others looking for website development services.
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Anthony Lombardo · 1 review · Experienced 2026-07-01 ·
★★★★★
Great service and websites for my new…
Great service and websites for my new business! Would recommend!
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Meenoo Rami · 1 review · Experienced 2026-07-10 ·
★★★★★
Sven and team are wonderful folks to…
Sven and team are wonderful folks to work with and I highly recommend them if you're trying to get your website off the ground.
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Nya Dunmore · 1 review · Experienced 2026-01-31 ·
★★★★★
The Free Website Guys were so helpful…
The Free Website Guys were so helpful in helping me pick out and set up my website. Very responsive and helpful with each step. I am not tech savvy but working with them made this process a lot easier. Definitely recommend!!
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Jenny · 2 reviews · Experienced 2026-06-09 ·
★★★★★
Great service!
Sven and his team were great. They were very communicative throughout the whole process, and were very accommodating to tweaks I needed making to my site. I have to admit that I was sceptical about a service like this being free to begin with, but they eased my mind very quickly, and I'm very happy with the finished product.
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Evonne · 1 review · Experienced 2026-07-07 ·
★★★★★
Great Experience - So Far
So far, I've had a great experience! Sven has been incredibly patient while helping me gather all the information needed, and the entire process has been smooth and seamless.
My website is already up, and they've even offered to write the content for it, which has been a huge help. I'm very pleased with everything so far.
I'll be able to share another update once the website is fully completed and everything is finalized, but at this point, I'm genuinely impressed. I honestly couldn't believe it was actually FREE! I was skeptical for a long time before finally deciding to give it a try. Now that I have, I can confidently say it's been worth it—and if you're on the fence like I was, don't be afraid to give it a chance!
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Greg H · 2 reviews · Experienced 2026-07-06 ·
★★★★★
I was looking to create a site to…create my in line persona
I was looking to create a site to promote myself as an acoustic guitar/singer performer.
The team provided direction, answered questions, and helped guide me to site completion. Very pleased with the result!!!!
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Consumer Scott · 31 reviews · Experienced 2026-07-06 ·
★★★★★
Scam
I filled out the questionnaire- and never heard back from them…so basically I gave them a lot of my info and got nothing
Working with The Free Website Guys was a wonderful experience
Working with The Free Website Guys was an excellent experience from start to finish. Sven Nilsen and the team were professional, responsive, and incredibly supportive throughout the entire process. They delivered a high-quality website, provided clear guidance and tutorial resources, and made the handover seamless.
What impressed me most was their genuine commitment to helping organizations build a professional online presence. I highly recommend The Free Website Guys to anyone looking for a reliable and talented web development team. Thank you, Sven and the entire team, for your exceptional work!
I just want to say thank you to Sven and the team @ the free website guys. Everything from start to finish in this project was clear and transparent. For someone like me who is very new to starting a 'presence' in the online world, linking up with these guys was the best thing for me in terms of technical expertise, learning the online programming language and navigating the online realm. If you're thinking of starting a website or hesitant about jumping into the online world I recommend you contact "the free website guys" and have a chat to them. Again, thank you to Sven and team from the free website guys.
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Elaine · 1 review · Experienced 2026-06-01 ·
★★★★★
They created a keynote speaker website…
They created a keynote speaker website for me and held my hand through the entire process. They did the heavy leg work of design and format, basically all I had to do was add additional things like text and pictures after they were done. It was so easy and the price was right (free) the customer service and communication was as if I had paid top dollar to have my website designed. I'm so happy with my site and with their services. Thank you Free Website Guys!
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Scott · 1 review · Experienced 2026-07-03 ·
★★★★★
Excellent Support for Getting Started with your Own Webpage
As a busy professional and fledgling independent consultant, I was fortunate to get connected with Sven and his team so they could help with my personal website development. The communication and support media arrived swiftly and was helpful, and the finished product is a great starting point. If you're looking for professional web development support at a low cost (you have to pay for the domain and webpage themes), I would recommend checking out this service.
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Michael Council · 1 review · Experienced 2026-07-05 ·
★★★★★
They've done everything they said they…
They've done everything they said they would and free and the process has been just as advertised. There are additional things you can buy like more time for them to work on your website and it is extremely reasonably priced. I'm not a website person so I bought the additional time for the extra help and its coming in handy. They give you a bunch of helpful videos for each step of the process which makes it easy to move from step to step.
