sven and the others are amazing did…
sven and the others are amazing did everything they promised now im hoping they will guide me thru restoring from backup since i broke the site
The Free Website Guys (thefreewebsiteguys.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
sven and the others are amazing did everything they promised now im hoping they will guide me thru restoring from backup since i broke the site
Outstanding Experience with Free Website Guys! I cannot recommend Free Website Guys highly enough. From start to finish, the entire experience exceeded my expectations. They built the backend of my website and provided a solid, professional foundation that made it easy for me to come in and customize the messaging, branding, and overall look to match my business. Throughout the process, their communication was prompt, clear, and professional. Anytime I had a question, they responded quickly and made sure I understood exactly what needed to be done. What impressed me most was that they didn't just build a website—they created a framework that set me up for long-term success. The quality of their work, attention to detail, and willingness to help made what could have been an overwhelming process feel very manageable. If you're a small business owner looking for an affordable, reliable team to build your website, I would absolutely recommend Free Website Guys. They delivered exactly what they promised and gave me a professional website that I'm proud to launch. Thank you to the entire team for your hard work, professionalism, and excellent customer service. I truly appreciate everything you've done! — Travis Patterson TCP Consulting | Financial Clarity
Sven and the developers were awesome! They got back to me in a reasonable time. Anytime I had any questions I was met with the appropriate answers immediately. I feel like they really care about their customers.
Free Website Guys were great. They walked me through the whole process of creating a website for my business. Their tutorials are helpful and they put in a lot of work for my website. Very easy to communicate with - they are responsive, friendly and helpful. Highly recommend!
I had a fantastic experience working with The Free Website Guys, especially Sven. From the very beginning, the communication was excellent. Every question I had was answered clearly, and I never felt rushed or left trying to figure things out on my own. My website wasn't a typical business site, it was a personal SDET portfolio and I had quite a few custom ideas and requests along the way. Sven was always patient, responsive, and open to helping me shape the site into something that truly reflected what I wanted. Even when I ran into technical issues with my hosting provider, he took the time to help me work through them. The website they delivered looks professional and gave me a great foundation to build on. I also appreciated the handover videos and the overall process, which made it easy to continue customizing the site myself. Considering they provide this service free of charge, the quality of their work and support honestly exceeded my expectations. If you're looking for a professional website and a team that's easy to work with, I would absolutely recommend The Free Website Guys.
I was so nervous about how to build a craft website, but Sven made the experience absolutely wonderful. The amount of patience he had with me was very nice and very helpful. I can never thank him enough for everything.
Sven and his team were wonderful to work with! Courteous, competent, professional, responsive! Thank you!
Beware. They just want your money and they’ll ignore you the website guys organization is not ‘free’. I worked with them to build a website only to be ignored once I chose to cancel - it became one charge after another. They pretend to be legit when they are not.
Hi Vanessa, We offer a free website option, or a paid website option. You chose the paid website option. We designed it for you, you liked it and agree to move ahead, and we then uploaded it your web hosting account and put it live for you. At that point, you requested to have your money back. As we'd already done the work at this point, we can't give a refund. Hope that makes sense. Best, John
I applied to The Free Website Guys after the service was presented as a free professional website-building service. After my application was accepted, I was asked to open an IONOS hosting account as part of their process, complete the onboarding requirements, provide my photograph and business information, and attend what was described as a website design call. Before the call, I had already decided to proceed with the standard free option. However, the call focused mainly on encouraging me to purchase a paid custom website. A custom temporary website was subsequently prepared without my request or prior approval. The paid option was initially presented to me at $84.99 per year and was immediately reduced to $19.99 per year after I declined. When I asked why the lower price had not been presented initially, I did not receive a clear explanation. The main issue arose when I asked what would actually be delivered under the free option. I was then informed that they would provide an un customized Astra or Divi template and that I would be responsible for replacing the text, images, and other content and customizing the website myself. That was materially different from my understanding of the service when I applied, purchased hosting, completed the onboarding process, and attended the design call. Had this limitation been clearly disclosed at the beginning, I could have made an informed decision before investing my time in the process. I ultimately decided not to proceed, cancelled the IONOS hosting account, and requested that the temporary website be removed and that my photograph, personal information, and business information not be retained or used for promotional purposes. My initial request was acknowledged, but I had to follow up again because I had not received confirmation that the requested actions had been completed. To be fair, the custom design produced by their designer looked professional, and I appreciate the effort that went into it. Had the $19.99 option been presented clearly and transparently from the beginning, I likely would have accepted it. Instead, the process moved from a “free” service, to an $84.99 paid option, and then to $19.99 after I declined. That sequence, rather than the price itself, is what undermined my trust. I am also aware that many customers report positive experiences. This review reflects only my own experience. My concern is primarily about transparency. The difference between the free deliverable, the work expected from the customer, and the paid custom option should be clearly explained before customers are asked to purchase hosting, provide content, and complete the onboarding process. Based on my experience, I cannot recommend the service without much clearer upfront disclosure.
Hi Mohammed, About 60% of our clients do a fully free option. For more complex builds or clients with more specific needs, we have a paid option. Yours was one of those cases. My colleague thought he was being helpful in offering you a discount when you said you didn't have the funds as we do work with people in different financial situations. Sorry to hear you found this deceptive. We were trying to be friendly! Best, John
I had a fantastic experience with The Free Website Guys from start to finish. The entire process was straightforward, well organized, and much faster than I expected. Their team was responsive, professional, and kept me informed throughout every step. The finished website looks clean, modern, and polished, and it gave me a great foundation to build my online presence. I was honestly impressed by the quality of work, especially considering the value they provide. If you're looking for an easy way to get a professional website without the usual stress or huge upfront costs, I highly recommend The Free Website Guys. They exceeded my expectations, and I wouldn't hesitate to recommend them to anyone starting a new business or personal brand.
I can't thank Sven and the team at Free Website Guys enough for what they've done for me. They created a beautiful, professional website for my children's book series, and the entire experience exceeded my expectations. From start to finish, Sven was friendly, patient, and incredibly helpful. He listened to my ideas, communicated clearly throughout the process, and delivered a website that perfectly reflects my work as an author and artist. The quality of the finished site is outstanding, and it has given me a place to proudly showcase my books. It's rare to find a company that combines genuine generosity with such a high standard of professionalism. Free Website Guys truly care about helping people succeed, and it shows in every step of their process. If you're looking for a team that is talented, reliable, and a pleasure to work with, I wholeheartedly recommend Free Website Guys. Thank you again, Sven, for your kindness, generosity, and exceptional work. I'm truly grateful and proud to recommend your services to others.
Sven and team were extremely helpful in getting my first website up, running, and fine tuned. I appreciate details like the helpful tutorial videos, as well as the overall turn-key nature of the offering.
Working with The Free Website Guys was a great experience from start to finish. Sven and the development team were professional, responsive, and easy to work with throughout the entire process. They took the time to understand my vision for my YouTube channel website and incorporated my branding, logos, colors, and requested changes into the final design. I'm grateful for the opportunity to have a professional website built and would definitely recommend The Free Website Guys to anyone looking to create a high-quality website.
They were thorough, easy to work with and did a great job. When I ran into trouble they either helped me solve it or worked the site in a way that I could manage easier
The Free Website Guys team did a great job developing and handing over the INTERCLIME website (interclime.net). I particularly appreciate that they took on the project and successfully delivered a functional website at no cost, which was a significant contribution to our initiative. The final product met our expectations, and the team was responsive to feedback throughout the process. However, the development process required a considerable amount of my time for reviews, revisions, and coordination, and at times communication could have been more streamlined. Overall, I am grateful for their support, professionalism, and commitment to completing the project. Despite some challenges during the process, they delivered on their promise and helped bring the website to life.
Sven and his team made my dream a reality by providing me with a free website. I'm not talking about a single page, but a complete, fully functional site where I was able to choose the theme and layout for all pages. I was kept informed throughout the entire process and was involved in each phase. Thank you!
I'm very happy with my experience with The Free Website Guys as it was excellent. They were friendly, professional, and easy to communicate with. They had created a clean and professional portfolio website, and the whole process was smooth. I would happily recommend them.
I came to The Free Website Guys with a complex brief: a professional brand platform serving three distinct audiences, a specific aesthetic, and a tight set of technical requirements. Sven and the team delivered. The site is clean, structured, and true to the vision I brought to them. What impressed me the most was how attentive they were to detail, right down to the brand palette, the page routing model, and form integrations. We started with a form template and then customized it. There was a period in the last 2/3rds of the project where communication slowed down. But it was resolved promptly once I followed up, and Sven handled it with a direct acknowledgment, ownership, and immediate action. For building a professional website, this was the right partnership. I would recommend The Free Website Guys without hesitation.
I had a great experience with the Free Website Guys! I am starting a Home Care agency and they made my vision come alive. They walked me through each part of the process, and confirmed everything before moving to the next step. My website looks great, I have no complaints!
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