Love everything about them.
Reply from The Futures Desk2026-03-27
Thank you very much, Ferdinando!
About The Futures Desk
Data updated- Website
- thefuturesdesk.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 50% (8/16)
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About this business
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Written by the business, not verified by us.Is The Futures Desk legit?
The Futures Desk (thefuturesdesk.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team for their prompt responses, helpful attitude, and genuine dedication to guiding traders toward long-term success. Many individuals also love the customizable dashboard and structured evaluations, which provide a reliable foundation for managing accounts and improving daily trading discipline. Some reviewers were not happy with occasional technical glitches on the platform, minor setup delays, and difficulties reaching staff through the online chat feature. A few consumers additionally mentioned experiencing unexpected challenges when waiting for risk calls or dealing with updates during their evaluation journey.
Auto-generated from all reviews of this business. For reference only.What people say
Great customer support.
Customer support is excellent.
Reply from The Futures Desk2026-03-27
Thank you very much!
Repeated issues with data and platform
Repeated issues with data and platform. I had 3 cases where I attempted to place a trade and account was locked, which caused a lost "winning trade" and forced me to contact support. Although not a major issue, I was always left wondering if it was going to work. Additionally, in one case, I opened a trade and was immediately down $1000 on my prop as the data feed was incorrect versus what was actually occurring in the market. Out of 4 or 5 continuous issues, they did offer an account reset once but not for the other times. And the last issue (another account lock) occurred the day my account was due for renewal! For FYI, I was using Jigsaw to make my trades and using Rithmic for data. Too many issues and coincidence for me at this time.
Reply from The Futures Desk2026-03-27
Hey Gregory, thanks for the feedback. We've looked into your ticket and reached out to you directly via support with more details and a way to make this right. Appreciate your patience while we worked through this with you.
This prop firm stands out from the rest.
This prop firm stands out from all the others. I have examined dozens, have worked with 10 in total and highly rate just 5 out of an absolute ocean of such companies. The Futures Desk is truely top of the list. Their ethos of getting a trader genuinely to live funding is not shared by many firms, yet is critical. Their staff are exceptionally helpful and very fair if you have a problem that needs fixing. Their flexible programs with the static drawdown are exactly what every firm should be offering but do not. These give traders a realistic chance of passing and getting funded. I would highly recommend these guys above all others. Just one warning though and this is NOT the fault of TFD. The copier that they offer for free is shocking. Twice is blew a gasket and took my accounts with it. Do not touch this POS. I switched to tradesyncer and that has worked perfectly with my TFD accounts.
Reply from The Futures Desk2026-03-26
Thank you for the kind words and for taking the time to share your experience. We're glad our team has been helpful and that you've found value in our approach to getting traders genuinely funded. Appreciate the heads up about the copier issue. We offer the ETP copier free for all Rithmic traders, but we understand different solutions work better for different setups. Glad TradeSync is working well for you. Thanks for being part of the community and for the recommendation!
Website keeps crashing
Reply from The Futures Desk2026-03-24
We're sorry you had this issue. We want to help you fix this ASAP. We need a bit more information from you - we've messaged you!
Work really great and Support is amazing
Reply from The Futures Desk2026-03-20
Thank you so much!
By far the best trading platform
By far the best trading platform. Fast and easy trades. So few rules and the system is set up so you can’t mess up random rules or anything. Ask support for help, “Dan” was immediate and lead me where I needed. Thanks
Reply from The Futures Desk2026-03-24
Thank you very much! So happy we could help you out fast, we take pride in our awesome human-based support team!
Great company
Great company. Once you get to a live account they work with you, not stupid rules, lots of resources, coaching, etc. One of the best prop firms out there.
Reply from The Futures Desk2026-03-24
Glad to have you on the desk, Gabe! Thank you!
Very good Company.
Very good Company.. they want Traders! Not gamblers. Keep learning , assessing and moving forward. This is definitely the right place to move forward and make real money with some time. Professional and will be here long term!
Reply from The Futures Desk2026-03-24
Thank you very much, Jeffrey!
Fast response time and helpful staffs
Fast response time and helpful staffs. Very accomodating on technical errors on the accounts.
Reply from The Futures Desk2026-03-20
Glad we could help! Thank you!
Most serious prop firm I've seen
I've traded with several prop firms, The Futures Desk is different and stands out to me as a trader. I am starting to see the real benefits to the daily base hits in the evaluation and while slow, it feels more consistent and I'm not simply trading super aggressively to try and pass as fast as possible, the system is actually improving on how I manage position sizing and risk, and I am seeing how this will better smooth out my equity curve instead of these massive spikes up/down.
Reply from The Futures Desk2026-03-20
Thank you very much Alex, glad you see the vision!
Getting free level 2 data was actually…
Getting free level 2 data was actually a surprise, no firm is at this level of care and attention.
Reply from The Futures Desk2026-03-20
For sure! Thank you for being on The Desk!
Amazing and prompt support
Reply from The Futures Desk2026-03-20
Thank you for your review!
Decent pro firm if you want Live trading experience
I signed for the biggest Eval account with 6K drawdown with 12 mini or 120 micro contracts. Once passed and moved to Live, I was limited to only 3500 drawdown and 10 micro with daily loss limit of $500. I did not see anywhere that will put this kind of limit once moved to Live. I would of given them 5 stars if they trading parameter were the same as in the Eval. I've been in Live for 4 months and still have my account. I've only taken one payout of $2000 and payout was processed and paid by Rise within 1 day.
Reply from The Futures Desk2026-03-17
Hey, thanks for the review and glad to hear you got the payout fast. Regarding the live account, we're transparent about the fact that live brokerage accounts require stricter risk management since we're putting real money on the line from the moment you go live. We need to help you protect your account. I understand where you're coming from, but traders who don't use strict risk limits end up blowing their accounts. The reason we add tighter risk limits in the live brokerage is because we're on your side, and we both want the same thing... consistent, long-term profits. Hope that makes sense, and thanks for trading with us.
human support a real route to live and…
human support a real route to live and no fees for feed, trade like a trader, how it should be!
Reply from The Futures Desk2026-03-12
Exactly the way it should be. Welcome to TFD, Richard!
Superb Support
Even in Overnight session they respond very fast
Reply from The Futures Desk2026-03-12
We always strive to help our traders whenever possible. Thanks Ralph!
Garbage
Garbage Garbage
Reply from The Futures Desk2026-03-12
We're sorry to hear this. Reach out to our support team and let us know what happened, we'd like to help.
must try firm for passionate traders alone
great firm with super ambitioues and much respectable firm daily payouts and risk setting good still offer project x and especially great support i have ever seen in this industry so great firm very much affordable renews monthly and in futures they only offer static accounts though so much i caan say but i stop here it will be awsome journey with them if you are aiming for a full time trader.one catch or some see as issues is their consistency but after passsing them you fell its right path for better being consistent and decipline .
Reply from The Futures Desk2026-03-12
You nailed it, Vishwa! Consistency is everything. Glad to have you here!
Worst prop firm in the industry
Worst prop firm in the industry. I don't know if, they buy people to make good reviews for them. All I see is a money grading firm. They pretend to help trader , anyone can open a practice account for someone in a website and you make them go live after they passed. Their rules is there to steal your money and they renew account without your permission. For me if you trade with them. You will fail, get a personal account or go to fundednext . These scam are pretend to care about your trading said , if you make money we make money. They make money when you loss more that's the true. It would be better if they said it upfront but to pretend you the good guy and you not . Is next level of taken advantage of others vulnerabilities. Soon they will get close all of these scam .
Reply from The Futures Desk2026-03-12
We're sorry to hear about your experience and we take account security seriously. After looking into this, the cancellations on your accounts were processed through your dashboard, with reasons submitted at the time. We also reached out with an offer to restore your accounts for the cost of a reset each, bringing them back to a zero balance. That offer still stands if you'd like to take it. If you genuinely believe your account was accessed without your knowledge, we'd encourage you to update your password and reach out to our support team directly so we can help investigate. We're not in the business of canceling accounts or farming resets... that works against everything we're trying to build here. We'd still like to help if you're open to it.
Firm changes ongoing assessment retroactively
I genuinely like the experience here and the idea of an individual assessment tailored to a personal risk profile. It’s a great concept. However, selling an assessment advertised with a $150 reset fee and then hiking that fee by over 50% (to $229) for traders in the middle of an ongoing assessment is, in my opinion, a very questionable practice. When I reached out, Support told me the company's risk model has changed and prices had to be adjusted. That’s a weak justification for unilaterally worsening an existing contract. If I told the firm that my risk model had changed and therefore my profit target should be lower, I’d rightfully be laughed at. Terms should be binding for both parties. You can change offers for new contracts however you like — traders can then decide to take it or leave it. But once an assessment is purchased and we've agreed on a contract, those terms should be honored. They should not be changed for the worse for the duration of that assessment.
Reply from The Futures Desk2026-03-12
Thanks for the feedback. You're right that the reset fee went up, and we get why that's frustrating mid-assessment. The honest answer is we put real cash behind every trader we move to live brokerage, not sim, and we have to manage our risk, same way any trader has to manage their risk. What hasn't changed is the human support, daily payouts with no consistency rules or minimum trading days, and the lowest commissions out there thanks to our exchange seat. We have to run a sustainable business first in order to keep delivering for our traders. Reach out to our live support team anytime, happy to talk through it directly.
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