Everything went smooth from the account…
Everything went smooth from the account buying through the trading plateform set up till the trading in itself 👍
We're glad everything went perfectly, thank you!
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Written by the business, not verified by us.The Futures Desk (thefuturesdesk.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team for their prompt responses, helpful attitude, and genuine dedication to guiding traders toward long-term success. Many individuals also love the customizable dashboard and structured evaluations, which provide a reliable foundation for managing accounts and improving daily trading discipline. Some reviewers were not happy with occasional technical glitches on the platform, minor setup delays, and difficulties reaching staff through the online chat feature. A few consumers additionally mentioned experiencing unexpected challenges when waiting for risk calls or dealing with updates during their evaluation journey.
Auto-generated from all reviews of this business. For reference only.Everything went smooth from the account buying through the trading plateform set up till the trading in itself 👍
We're glad everything went perfectly, thank you!
Your the best in making Discipline Traders. Cool Dashboard I'm In Eval only
Thank you very much, glad to have you on-board!
I loved the platform and its business ethics.
Thank you very much!
Solid firm but pricey with DLL and consistency (daily base hit). Forced DLL is the second worst rule in props. You can't choose the big account with no DLL. Thanks for the reply. I checked the new accounts and not sure how they are different than current offerings. These have DLL and no option to remove like the old offerings. Update 2/11: Approved for live 2/3/26 but have to wait for a "risk" call which isn't for 20 days on 2/23. Bro what.
Thanks for the honest feedback, Brian. We understand the concerns around DLL and consistency rules. Just a heads up, we launched two brand new static plans today that may be a better fit depending on how you like to trade. Appreciate you taking the time to share your perspective.
Brilliant trading journal built in the platform. A prop firm that wants you to succeed!
Appreciate the feedback! The built-in journal is a core part of what we do, and we’re glad you’re finding value in it. Thanks for trading with us.
At first I was not a fan due to the daily base hits and then daily loss limits. But I kept trading with them due to there journaling system which is the best. But I have been realizing I am getting a lot better with my trading. I am sizing down and Noticing I am doing more winners than losers lately on there Eval. Now for testing a strategy I use the free practice account they offer and I am able to journal and see how to improve myself. If you want to trade correctly and sharpen your skills please trade with them you wont regret it.
Thanks for the thoughtful review, Juan! This is exactly why we The Desk around journaling and process. Glad to hear you’re sizing down, seeing more consistency. That's the way!
Everything so far has been good. I really like the platform and the fees are very low which is great.
Thanks, Juan. Glad everything has been smooth so far. We appreciate you trading with us.
I have just started with The Futures Desk, and I am so glad I found them and pulled the trigger. TFD is totally transparent and up front about what they are and, most importantly, what they are not. The pathway to live funding is clear, and The Futures Desk has a genuine interest in having you succeed.
Really appreciate this, Rod. Transparency and a clear path to live funding are non-negotiable for us. Welcome to TFD!
I guess they have one of the best plans in industry, if you lack discipline , give it a try. Doesn't matter how you try it will keep you disciplined.
That’s exactly the intent. The structure is there to enforce discipline and good habits. Thanks for sharing your experience!
Thank you. We appreciate the support!
I reached out to the help desk after hours to ask for help. 5 minutes later Fiel got it done. This prop firm has the best customer service. I highly recommend them.
Thanks, Mark. We take our human based trader support seriously, no matter the time. Glad Fiel was able to help you quickly, and we really appreciate the recommendation!
Appreciate that!
Good propfirm, quick support !
Thank you very much!
I screwed up when I bought some accounts - meant to sign up for Rithmic but didn't notice that I was on the X system. Dan on the support team worked hard to help me get switched over even after I had taken a couple trades under the wrong platform. Later in the day I needed help integrating NinjaTrader with my FuturesDesk accounts and Fiel came to my assistance - getting me to the final step of being able to trade with them. The best support I've ever had with any of the prop firms!
Thanks for sharing this, Mark. Glad the team was able to help get everything sorted and set up properly. We really appreciate the feedback.
Thanks, Chris. Appreciate you taking the time to leave a review!
Being focused around working to live rather than gambling in eval is refreshing! I think what made me pull the trigger was the extensive customization available for my account. (Drawdown type, scaling etc) The platform itself is superior to many I've seen and caters to responsible trade journaling which I greatly appreciate. On the downside the projectX integration (TFDX) has been very buggy. Timezone preferences and timeframe favourites are not being saved, indicators and drawings removed.. This is not mentioning the unstable nature of ProjectX being reported, this is specific to the TFDX integration of ProjectX I have experienced which I'm sure they're aware of and working to fix. Overall fantastic experience and I hope to be here for the long haul. Thank you!
Thanks for the review, David. Glad you’re enjoying the platform and customization, and we appreciate you sharing feedback too!
TFD is great. Great service, excellent response time and good people.
Thanks, Fenster. Glad to hear you’ve had a good experience with the team and support! :)
the daily loss limit set to 600 is awful. I get stopped out right before my take profit. do not recommend at all. Wish I had not purchased.
Thanks for sharing your experience, Penny. The daily loss limit is set by the trader at signup and is customizable. Higher loss limits do come at a higher cost because they carry more risk for the firm. The good news is that on ANY account, once traders demonstrate consistency in live brokerage, additional risk and contracts can be made available over time. We appreciate you taking the time to leave feedback.
One of the only true prop firms in the industry. The others are just funding companies, however what Josh and his team have built is really refreshing for the industry. strict rules in the evaluation stage makes sense and shows that they are interested in you developing your trading before going live with firm capital, whereas firms that allow pass in one/two days, but have strict consistency in the funded stage are more interested in extracting money from traders swinging for the fences. I also really love how the team deal with support issues as it makes it feel like you are in a partnership with a firm and not just trying to play the system and navigate rules to extract sim capital. good job guys
Thanks for sharing this, Ntobeko. We really appreciate you recognizing the approach we’re taking and the kind words about the team.
The most efficient support experience I have tried among different Prop. Literlly every issue I encountered got replied and solved within an hour
Thanks, Matthew. Happy to hear the support team was able to resolve everything quickly.
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