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Is The Futures Desk legit?
The Futures Desk (thefuturesdesk.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team for their prompt responses, helpful attitude, and genuine dedication to guiding traders toward long-term success. Many individuals also love the customizable dashboard and structured evaluations, which provide a reliable foundation for managing accounts and improving daily trading discipline.
Some reviewers were not happy with occasional technical glitches on the platform, minor setup delays, and difficulties reaching staff through the online chat feature. A few consumers additionally mentioned experiencing unexpected challenges when waiting for risk calls or dealing with updates during their evaluation journey.
Auto-generated from all reviews of this business. For reference only.
Several things i like about The Futures Desk, one you get to use tradingveiw whis is a huge plus, 2 customer service is quick, patient and a real person answers your question so you don't have to keep repeating like you do with bots. Love the one time fee, love the base hit if you go over a little your not penalized, so far it's exactly what it says it is and i cant wait to get into live and have the freedom to actually make as much money as i can with no maximum amount rule, no consistency rules, and daily pay outs, im very excited to see where this goes an im just glad i finally found a company that is pro trader unlike prop firms The Futures Desk wants you to get in and actually make money in live Not simulation But live funded real money professional data live markets, looking forward to the future with The Futures Desk.
Reply from The Futures Desk2026-03-12
Love hearing this Scott. That's exactly what we're building. Real markets, real money, no artificial limits. Can't wait to see you in live.
I had my doubts at first. but now I'm having a good experience. Learning to trade on a new platform is a daunting task. My advice to anyone who's interested, would be to subscribe to the practice account first just to learn the platform. I like the way the platform allows the user to document the setups and strategies. It keeps the trader accountable for thier actions. I only traded for two days but learned so much. Things I need to do is figure out how to plot the Globex open as a horizontal line and the previous days highs and lows for my trading strategies. Over the weekend when the markets are closed, I'll try and learn more about the platform.
Reply from The Futures Desk2026-03-02
Thank you for sharing your experience! Feel free to contact us through the live support chat at any time!
My name is Dzabatou ecko prince nehemie (account: TFDRSB_602X4VH) this firm should get a 5 stars anytime but today something inaccpetable happen, i recently passed my assesment and got move to a sim brokerage account the moment i got the account I locked the account multiple time so I m not able to trade it for the day I have done every check possible to make sure that the account was lock for the day as most of my account are sync together i even chech rt trader and try to trigger trade before my trading session and the account was in fact locked fast forward litteraly 10 min after my last check locking the account once more when trading I come to find out that the account unlocked out of no where right it the middle of the trading session something that never ever happenned before unfortunately i came to find out the problem that never ever happen ever on one of my very last position of the day being i full drawdown, i went to support to ask for help and all i get is you should have better monitor while i have done everything on the book as i always do and for the first time it didnt work fast forward had the issue putted on me plus when I past the account I made sure to get in contact with support to change my account risk (lower them) so when checking the account i come to find out that even my risk limit were not respected so basically nothing worked as it was suppose to as when I was on the assesment period I never face those type of issue ever , I feel like I just got put to the side and the firm didnt take accountability of the issue that happen which is really bad for a firm that really push a narrative about risk management and everything about risk.
I will not put a 2-3 stars just cause Im piss because this firm is really one of the best when it come to trader evolution but I just felt like sh.. the way they handle my situation and have a account with -50% of initial equity while it should have never happened .
ps: I would be glad to change this comment because this in fact doesn't represent the firm well , if my issue get resolved cause it is in no way my reponsability especialy on a sim account.
but still one of the best prop firm I found I can't wait to be counted as one of their trader live
update 2 days later I just lost the account, really bad experiance once on the sim brokerage........( its hard to make up from a 50% drawndown when you systeme can only survive a 15-25% drawndown I had no help with my issue till today nothing)
So far so good, seems to be a really good prop. I like the fact that it starts you at a zero balance and you have to reach your target or profitability without reaching your breach target. I also like the fact that you can set certain parameters within the account you choose, you can't set everything but the things you can set you can set it to your liking. I'm sure this could possibly be a five-star prop but I'm only giving it four stars because I haven't really done much or gotten much out of it as of yet (that's not their fault) since I've only been trading out of the few accounts I have for about a week. I do believe once you look into their accounts you'll be pleasantly pleased with the ability to set it the way you want, give them a try.
Reply from The Futures Desk2026-02-24
Hey, thanks for leaving a review! Really glad to hear you're enjoying everything so far. Once you've had some more time to really get into the TFD experience, feel free to swing back and let us know how things are going. Appreciate you joining TFD and if you need anything don't hesitate to reach out to our live human support chat!
I’m just getting started with The Futures Desk, but so far I love the dashboard and all the trading tools you have available there. I think they will be very helpful to help me be both more deliberate and accountable. I’m excited to make use of them all. Still getting acquainted really.
Reply from The Futures Desk2026-02-16
Glad to have you on our Desk, thank you and welcome!
I love The Futures Desk and signing up was very easy! The price points are fair; and, if there’s a special, the prices are competitive. The ability to customize a plan is a fantastic feature as well as the ability to do the practice account! Also, the platform is really nice! I love having the journaling process built in (which can be disabled if preferred) and also the trading platform itself built in! Having the trading platform included was the deciding factor for me. One less piece to have to try to figure out how to connect. The 80/20 split is a little tough, but I can see why it’s 80/20 because the product The Futures Desk is offering is definitely top notch! Would highly recommend trying it!
Reply from The Futures Desk2026-02-16
Thank you very much for the review! Happy to have you on The Futures Desk!
I’m new to The Futures Desk, started a Static Pro account and truly a renewed passion and pleasure to work with. Looking for a long term successful relationship here with The Futures Desk. Thanks!!
I subscribed and paid for the wrong platform. TFD was able to immediately move me to the correct platform. Most businesses in this space will not do this for their customers.
Reply from The Futures Desk2026-02-10
Thank you very much! Glad to have you on our Desk!
I had an issue with my account setup and plan selection but the support team handled it professionally
They canceled the incorrect account applied credit quickly and guided me to create the correct plan without any hassle
Clear communication and fair resolution
Overall a solid experience and responsive support
Abdulaziz
My 2 best friends referred me to the futures Desk and its been the best decision ever from start to finish there great my friends have already recieved payouts also so out of all the prop firms they have been by far the best
Reply from The Futures Desk2026-01-26
Hey Chris! Welcome to The Desk! We're happy your friends could lead you to us!
TFD is definitely a company who cares about their customers and want traders to learn and succeed. Their path is straight forward and I love that they aren't teaching you to be disciplined with their rules. I highly recommend traders to try them out. I can't wait to resume trading once my renewal kicks in now that I'm a better trader.
I have only been working on the Practice Account. And the few questions i had to CS were answered in less than an hour, generally within 10 minutes.
Concerned about Project X in February because the platform is fantastic.
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