Very unqiue products
Very unqiue products. Great for gifts. Never have an issue with delivery
About Grommet
Data updated- Website
- thegrommet.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 57 reviews
- Replies to negative
- 100% (5/5)
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About this business
Shop for unique gifts, innovative tech gadgets, and more. Grommet discovers & launches products by Makers worth supporting. Explore their stories.
Written by the business, not verified by us.Is Grommet legit?
Grommet (thegrommet.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety of unique and innovative products that are difficult to find anywhere else on the market. Buyers often mention that these items are consistently top quality, beautifully crafted, and very useful for everyday life. Shoppers also truly love discovering clever gadgets and meaningful gifts created by talented independent entrepreneurs. However, some people mentioned unexpected issues with specific product performance or website listing visibility during product launches. A few consumers noted that certain items failed to meet expectations or experienced technical problems on the platform.
Auto-generated from all reviews of this business. For reference only.What people say
No matter what I have ordered it…
No matter what I have ordered it arrived on time and in great condition. The products delivered promised uses and were as expected.
Love the fanny pack run belt
I am in love with my fanny pack run belt, it is GREAT while at the gym I can have my phone and gym card with me, without the hassle of laying it down somewhere and losing it........big plus I think it looks stylish :)
You can’t go wrong with the Grommet
I have followed and purchased from the Grommet from when they originally started and have never been disappointed with any of the merchandise. So many fantastic products by entrepreneurs and mostly American made.
My experience with Grommet
I have purchased items on Grommet that I wouldn't ordinarily find anywhere else. And I like the idea of buying from small businesses rather than large corporations.
Someone has created a solution to your problem.
We’ve found a couple of things that have worked out really well for us. Prices have been reasonable and shipping has been quick. The one time I had a question, I got a response right away.
Always great products
All the products I have purchased from Grommet have been top quality, useful and made in the USA!
Being inventive
Being inventive, Grommet always has the best ideas for my projects.
I have ordered several things from…
I have ordered several things from Grommet. I like the fact that independent people have invented these products. One was a Christmas present & the rest for me. Very good products!
Five Star Customer Service
This will sound weird...but I'm giving 5 stars even though I returned the device I ordered from Grommet. When I tried contacting the manufacturer directly, I didn't receive a response. After I let the folks at Grommet know what (didn't) happen, they contacted the manufacturer, who in turn got back to me within a few hours. Absolutely stellar customer service on Grommet's part!
Help me get out of Grommet!!!
HOW DARE GROMMET? I have not in any way requested to join Grommet or purchased anything through them but I have received a "welcome" email, listing my email address among hundreds of others. Upon replying, as suggested, my replies failed: "bad destination mailbox address" "the email account that you tried to reach does not exist". HELP!
Reply from Grommet2026-05-07
Hi J, I would be happy to help you and remove you from our mailing list. Can you email me directly at [email protected]? I would like to connect with you about this. Thank you, Tori
Low quality traffic, poor communication, not a platform to elevate your sales.
We had a very disappointing experience with Grommet during our launch campaign. After putting time and effort into getting everything set up and promoting the launch, our listing was not reliably showing on the front end during launch week, which created real downtime and lost opportunity. When I asked for clarification and support, including why our listing was down again and where certain ranking factors had been disclosed in the original campaign materials, I received no response after multiple follow ups. The lack of communication was especially frustrating given the time-sensitive nature of a launch. If you are hoping this will elevate your product sales, I would look at other channels. We received one sale during the entire week. Overall, the campaign felt like a waste of time and resources for our team. Based on this experience, I would not recommend Grommet to other brands expecting a reliable launch process or responsive support.
Reply from Grommet2026-05-07
Hi Daniel, We understand how frustrating it can be when a campaign doesn’t go as expected, especially during a time-sensitive launch. As discussed directly over email, our team identified activity during the campaign that conflicted with our platform policies and standards designed to protect the integrity of the experience for both Makers and Shoppers. Because of that, we made the decision to pause/remove the product from the launch. While we understand your frustration, maintaining trust and fairness across the platform is something we take very seriously. We appreciate the time your team invested and wish you the best moving forward.
Consistency
The Grommet has a been a consistent performer/driver of sales when it comes to the listings. They will always be a part of distribution strategy.
I love Grommet
I love Grommet! They always have innovative, creative products and unusual ideas. I’ve purchased various items over the years, and always have good luck with them. Items are usually high quality and solve interesting issues. Their customer service support is outstanding as well. I highly recommend Grommet!!
Reply from Grommet2026-01-08
Thanks for being a part of our community here at Grommet, Ellen!
Sellers & Buyers Beware! RIPOFF. Grommet Is All Talk, No Action
UPDATE: We barely chatted, and my emails were ignored for weeks. I’m a seller, and Grommet repeatedly reached out to get my products on their platform. Big promises, big talk. The reality? Insanely high commissions with the excuse of “marketing efforts” — yet there’s zero meaningful marketing happening on their end. What’s worse: they completely ignore you once you’re onboarded. I’ve reached out multiple times for support, clarification, anything — and got absolutely nothing. No replies, no guidance, no accountability. On top of that, prices on Grommet are inflated, making it seem like they’re helping customers “discover great products,” when in reality, customers are being ripped off and sellers are expected to just take the hit. If you’re a seller or buyer considering Grommet, do yourself a favor and run the other way. The platform is misleading at best and downright disrespectful at worst.
Reply from Grommet2025-12-17
Hey Emmanuel, As you know we've chatted a lot via email. The thing about Grommet is, the Shoppers decide which products they want to buy and not every product we feature on Grommet is a huge hit out of the gate. We also don't control pricing on products–that's 100% set by Makers on their end. Grommet doesn't take any money upfront or have any type of recurring charges. We've launched over 1,500 products on Grommet and love working with small businesses helping them succeed and grow their businesses.
Shop somewhere else
This company isn't selling anything you can't find anywhere else for less. Contact lenses case. A contact lenses case should only be used for 30 days. I wonder about the positive reviews, too. It seems like companies in small towns sometimes have friends and family, as well as, employees themselves write positive views for a company that is trying desperately to be sophisticated. The marketing reminds me of the early 2000's and how the background of a company website was always white. Very simple set up.
Reply from Grommet2025-11-12
Hi there, Tori here from Grommet. We feature two different contact lens cases made by small businesses—neither are disposable and both are designed to last for years, so it sounds like there may be some confusion with another company. As for reviews, every product review on Grommet comes from a verified purchaser, ensuring authentic feedback from real shoppers. We truly value your feedback and are always working to make Grommet a great experience for both our Shoppers and the small Makers we support. Thank you for taking the time to share your thoughts.
Be very cautious before signing up
Be very cautious before signing up. This platform forces a 20% discount and then takes a punishing 30% commission—you’re effectively selling at wholesale prices with none of the wholesale benefits. I know of no other marketplace that skims this high. In my data, 82% of customers bought only once, so there’s no lifetime value—just discount hunters. If your business doesn’t require repeat customers, maybe this works; for me, it’s unsustainable. I pressed their team repeatedly for a more reasonable commission and got nowhere. Bottom line: the economics don’t pencil. I was on the platform for a year and a half and gave it a fair shot—the results did not match the promise.
Reply from Grommet2025-10-16
Hi team Pandere — thank you for sharing your experience. We understand that every small business has different goals and margins, and our model won’t be the right fit for everyone. At Grommet, every new product launch includes a 20% shopper discount and a standard commission structure that’s consistent across all Makers. This helps us attract new customers to your brand while ensuring you keep full ownership of those customer relationships—since shoppers buy directly from you, not through us. We’re sorry to hear the results didn’t meet your expectations, but we appreciate you giving the platform a fair try and wish you continued success with your business.
I had trouble reaching a vender of a…
I had trouble reaching a vender of a product I bought through Grommet and had an issue returning for refund. Grommet customer service handled it immediately with a positive result!
Sellers must also give support info for their products!
I was so delighted to have something special to send to my daughter! And knowing it would help her health wise! When I asked her some questions, she didn’t know what I was talking about. Apparently the company never sent her info about choosing and using the product of which I sent two. Please inform your companies that they must include the same helpful information which is displayed online for us buyers! Thanks for the time!
Reply from Grommet2025-04-09
Great feedback, Sharon! Feel free to let us know what the product was and we can pass along this info to the Maker!
Great Selections!
I didn’t buy this time around, but there are SO many interesting, useful items here! I like the variety and the prices are fair.
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