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Shopping & Fashion

IUGA

65 reviews

5.065 reviews
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About IUGA

Data updated
Website
theiuga.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
65 reviews
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Is IUGA legit?

IUGA (theiuga.com) has a 5.0 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

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customer · 2 reviews · Experienced 2026-08-04 ·

Top tier customer service

I placed an order and was dissatisfied with the fit of the leggings but loved the capri pants. When I reached out to return products the company replied and resolved the issue in less than 24 hours. Excellent customer service!

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Hannah · 1 review · Experienced 2026-08-04 ·

Quick Replacement

Ordered the wrong size and the company quickly arranged for the right size to be sent, I really appreciated the customer service!

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Joy Arrington · 2 reviews · Experienced 2026-08-04 ·

I’m very impressive with the quality of…

I’m very impressive with the quality of IUGA clothing. It’s well constructed and fits well. I believe the clothing fits true to size. I followed the comments from a previous review and sized up with the sports bralette. It happened to be too large. The company was very gracious in sending me a replacement. I love forward to purchasing again from IUGA.

Reply from IUGA2026-08-06

We're beyond grateful for your review. Customer satisfaction is always our top priority.

J
Jane · 10 reviews · Experienced 2026-08-03 ·

I made a mistake!

I ordered a pair of bright blue leggings by mistake instead of black! I asked if I could exchange them, and within 12 hours, I was told a replacement pair was being sent out, and I could donate the bright blue leggings. What amazing customer service! The IUGA PowerTight Scrunchy Butt No Front Seam High Waist Leggings (that is a mouthful) are amazing for all of my workouts - I own quite a few. They are extremely comparable quality wise to the $108 leggings another brand sells, but an extraordinary value!

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Debbie Loeffen Freshour · 1 review · Experienced 2026-07-30 ·

Great product and customer service

My order arrived quickly. I love the fit and fabric for the golf skort but the tight compression capris seem to run small. When I asked for a return authorization, IUGA said to keep them and issued me a credit to buy the correct size. I will buy from them again.

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Monike Scaliso · 3 reviews · Experienced 2026-07-31 ·

I love the brand

I love the brand. I’ve been using it for a long time—I wear it for work. The quality is wonderful! I love giving it as a gift to friends who aren't familiar with the brand; they all fall in love with it and become customers. I had an issue with sizing on a recent order, and the service team was impeccable in resolving it. Thank you, Iuga team!

Reply from IUGA2026-08-03

We're beyond grateful for your review. Customer satisfaction is always our top priority.

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Nancy · 13 reviews · Experienced 2026-07-29 ·

I order from IUGA quite often because I…

I order from IUGA quite often because I love their leggings...the fit, comfort, and softness. One time the leggings were losing the threads at bottom pant leg, and I wrote the company about the issue. I not only got a reply back within 24 hours, BUT I was told to keep the leggings and a new pair would be sent to me. I did not have to go through the annoyance of a return AND will get a replacement. I am one happy customer!!!!

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Crystal Stephenson · 1 review · Experienced 2026-07-29 ·

Quick response and fix!

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Suzanne Hernandez · 1 review · Experienced 2026-07-15 ·

I ordered my first couple of pairs of…

I ordered my first couple of pairs of Butterlab leggings and loved them so much, I came back to order more. Due to a mistake of my own, I needed to exchange them and customer service was so helpful. They went above and beyond to solve my issue and I am so happy. Thank you!

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Teri Thornburg · 2 reviews · Experienced 2026-07-20 ·

Wonderful tights....wonderful company!

I was always advised of the progress of my order; they responded quickly when I asked to return items that didn't fit me and made it clear what I had to do. I'll definitely order again! Oh...and I didn't mention that the tights are wonderful...I love them!

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Susan · 3 reviews · Experienced 2026-07-27 ·

Definitely a happy customer

Definitely a happy customer. Everything about my orders were flawless. The skorts are amazing and wash quite well. The board short was a bit big. The return process was seamless. Customer service took care of the return quickly. I highly recommend trusting IUGA.

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Rene Manley · 3 reviews · Experienced 2026-07-27 ·

The team at Iuga is top notch

The team at Iuga is top notch! Quick to respond and always courteous and helpful. Every piece I’ve purchased is of the greatest quality ~ Iuga is my go-to for activewear!

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Elsee · 1 review · Experienced 2026-07-27 ·

Excellent experience

I love these leggings! This was my second order placed. I ordered 3 of the IUGA PowerTight Sandwich No Front Seam Leggings in Large, but I felt I needed to size up to an XL because these leggings really deliver on the PowerTight compression, lol. When I inquired about an exchange, I was instead given a shopping credit & told I didn’t need to return the items! Not only are these quality products that last a long time, but IUGA is so generous & provides excellent customer service! Makes me love this company & leggings even more!

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Christina S · 1 review · Experienced 2026-07-23 ·

Great quality! Great Customer Service

Products are great quality. Quick response to questions and very helpful. Great customer service and love the rewards as they help and excite me to order more even as gifts

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terry · 5 reviews · Experienced 2026-07-23 ·

I really love Iuga's sportswear

I really love Iuga's sportswear, very comfortable, great quality and responsive customer service. I recently ordered 5 items, one item I ordered the wrong size, the second item, the color didn't work for me. I expected to return the two items for exhange but they said to keep them and give them to friends or charity. They would send the replacement items at no charge. Very generous!

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Tawanna Maynor · 1 review · Experienced 2026-07-21 ·

The best legging’s company ever

I just wanna say that this is one of the most amazing companies when it comes to leggings. I had an issue with one of my leggings which wasn’t bad. The material was great. It was the compression leggings. I got them in a medium. I was going by the size chart but when I got them, they didn’t fit like I wanted to. They were like way too smashed in but the material was amazing so I reached out. Customer service was so nice and so prompt. I was able to get a different pair of pants and I would definitely order again and they have amazing prices compared to other companies. I will definitely recommend and to add the customer service again was phenomenal. I want to thank you so much for making my day and responding to my emails.

Reply from IUGA2026-07-23

We’re delighted to hear that you’re enjoying our product. Thanks for your kind review. Sending you our warmest wishes!

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Steph Dee · 1 review · Experienced 2026-07-20 ·

CUSTOMER SERVICE

The customer service team is AWESOME! Quick responses, exchanges, questions. They make transactions easy to do. Shipments are quick.

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Tea D. · 1 review · Experienced 2026-07-21 ·

Great products and even better customer service

Love these products are they are supportive, comfortable, and stylish. The site always has sales and the products are pretty well priced. Customer service is AMAZING!! I had a sizing issue and they sent me a replacement before I even responded to the email. That was very reassuring in a time when you don’t see that often.

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Emily Jordan · 1 review · Experienced 2026-07-20 ·

I LOVE the soft buttery texture AND he customer service

I LOVE the soft buttery texture, and the brown color I chose! Unfortunately they ran small BUT after an email, the company sent a larger size immediately. Very impressive customer service. Thank you!

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Ann Santana/boydell · 2 reviews · Experienced 2026-07-01 ·

Love the swim shorts

Love the swim shorts. Great fit