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Shopping & Fashion

The M

ClaimedCollecting reviews

101 reviews

2.5101 reviews
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About The M

Data updated
Website
themjewelersny.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
56 reviews
Replies to negative
2% (1/63)
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About this business

Personalize Your Own - NYC

Is The M legit?

The M (themjewelersny.com) has a 2.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 50% of reviews are 1 star, a relatively high share; The business has replied to 2% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-26.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers complained extensively about extreme shipping delays, noting that orders took weeks or even months to arrive. Buyers also experienced issues with poor product quality, items breaking immediately, and incorrect sizing. Many people noted unhelpful customer service and difficulty obtaining refunds or replacements when items arrived damaged. Some people were satisfied with the cute jewelry styles, noting that items looked lovely and arrived nicely packaged. Others mentioned receiving helpful support when dealing with issues or loving the custom pieces they ordered.

Auto-generated from all reviews of this business. For reference only.

What people say

Ordered 2 rings in September still awaiting complete order

Ordered 2 rings in September and received both of them in separate orders (even though they explicitly state they don't do that) nearly 2 months later. I still haven't received the second (and more expensive might I add) item. Quality of the first ring is trash. If I ever receive the second ring I will not have high expectations. I am severely disappointed and will not purchase from them again.

Reply from The M2023-11-16

Hi Rasheda, your feedback is greatly appreciated. To better assist you, kindly reach out customer support - [email protected]

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